Job DetailsJob Location: BALTIMORE, MD 21205Position Type: Full TimeSalary Range: $20.00 - $22.00 HourlyJob Shift: AnyYou are friendly, confident, and passionate about delivering excellent service. You know how to lead b…
Skills: Customer service, Team leadership, Problem solving, Coaching, Training
Sales Development Representative About Tom James Join a forward-thinking company dedicated to your growth and success. We believe that our greatest asset is our people. By being 100% invested in you, we create a supporti…
Skills: Sales, Prospecting, Lead generation, Communication, Organizational skills
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse por…
Skills: Building maintenance, Plumbing, Electrical systems, Preventive maintenance, Painting
BJ's Wholesale Club
Order Fulfillment Specialist Part Time
Baltimore, Maryland, United States · On-site
$17/hr–$20/hr
Entry level
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Order fulfillment, Warehouse operations, RF scanner usage, Inventory management, Customer service
Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our p…
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Workers Compensation Claims Associate | Medical Only Claims | Baltimore, MD - Hybrid
Saint Paul, Indiana, United States · Hybrid
$23/hr–$25/hr
Entry level$1.5B raised
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi…
Skills: Workers compensation claims, Medical terminology, Claims processing, Customer service, Communication
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Supervision
U-Haul
Transfer Driver
Baltimore, Maryland, United States · On-site
$15/hr–$17/hr
Entry level
United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range: $15.00 to $17.00 Hourly Location: 8641 Pu…
Skills: Vehicle inspection, Equipment transport, Documentation, Mobile transfer programs, Punctuality
BJ's Wholesale Club
Cashier
Baltimore, Maryland, United States · On-site
$17/hr–$20/hr
Entry level
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Overview: Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sal…
Skills: Sales management, Business development, Team leadership, Performance management, Customer service
Job Requirements Under guidance and general supervision provides high level of customer service by functioning as the central communication link between patients, UMROI and the community. Answers patients/families questi…
Skills: Customer service, Communication, Conflict resolution, Interpersonal skills, Data collection
M&T Bank
Teller - Overlea Fullerton
Baltimore, Maryland, United States · On-site
$19/hr–$28/hr
Entry level
Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accura…
Skills: Customer service, Cash handling, Data entry, Lobby management, Digital engagement
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range: $24.00 to $26.00 Hourly Location: 8641 Pu…
Skills: Flatbed Truck Operation, Forklift Operation, Customer Service, Loading And Unloading, Local Route Navigation
Job Description Join the team at Heritage Honda Westminster, a proud member of MileOne Autogroup. We are seeking an experienced, results-driven General Manager to lead our dealership with a focus on operational excellenc…
Skills: Leadership, Operational excellence, Financial management, Profit and loss management, Team development
BJ's Wholesale Club
Omni Experience Ambassador-2 Part time
Baltimore, Maryland, United States · On-site
$17/hr–$20/hr
Entry level
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Order picking, Warehouse operations, RF scanner usage, Inventory management, Customer service
Maintenance Technician, Ednor I & II, Senior Communities, Sign on Bonus Offered
Baltimore, Maryland, United States · On-site
$19/hr–$23/hr
Mid level$8M raised
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact,…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$20/hr–$22/hr
Full-time
Opportunities for growth, Team-oriented environment
Posted 4d ago
Apply by Oct 23
~40 hrs/week
Responsibilities
The Guest Service Supervisor supports front desk operations and leads the guest services team to ensure excellent service delivery. Responsibilities include training staff, resolving guest concerns, and maintaining brand standards for a smooth guest experience.
Requirements
Candidates must have previous front desk, food and beverage, or hospitality experience. Strong communication, leadership, and problem-solving skills are required, along with the flexibility to work shifts including holidays and weekends.
Full job description
Job DetailsJob Location: BALTIMORE, MD 21205Position Type: Full TimeSalary Range: $20.00 - $22.00 HourlyJob Shift: AnyYou are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.
The Role
As the Guest Service Supervisor, you support front desk operations, overall room department and help lead the guest services team. You assist with training, service excellence, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.
What You Will Be Doing
• Assist in supervising front desk staff and daily operations • Support check ins, check outs, reservations, and guest inquiries • Provide coaching and training to team members • Handle guest concerns and resolve service issues professionally • Ensure front desk procedures and brand standards are followed • Maintain accurate records, logs, and shift information • Communicate important updates to management and other departments • Assist with cashiering, billing, and basic audit tasks
Why You Will Love It Here
• A positive and team-oriented environment • Opportunities for growth in front office and hotel leadership • A role where you help shape the guest experience
Ready to Join the Team
If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now.
EOE
QualificationsWhat Makes You You
• Previous front desk, F&B or hospitality experience required • Strong customer service and communication skills • Ability to lead, coach, and support a team • Calm, professional, and dependable • Strong problem solving and multitasking abilities • Comfortable with computers and hotel systems
Flexible to work any shifts including holidays and weekend
Related keywords
Front deskHospitalityGuest servicesSupervisionCustomer serviceService recoveryCashieringBillingHotel systemsTeam leadershipTrainingCoachingOperations managementBrand standardsMultitasking
Be inspired, challenged, and work with those of the same caliber as you. Join us and be a part of something great.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1989
LinkedIn followers
14,290
While our core values remain traditional, our operational systems and procedures are anything but "old school." We invest in state-of-the-art information technology systems. Dimension hotels maintain sophisticated sales and marketing databases linked to our home office server. Weekly forecasting modules provide our financial partners with timely performance data and projections. Plus, all hotel management associates are required to attend training/certification programs to support the level of professionalism and competence we demand of all Dimension management level associates.
Our mission
We believe we can deliver superior profits and investor returns by better satisfying our guests. We will, therefore, set aggressive goals and demand performance accountability from every Dimension associate. We will celebrate our successes. We measure what we do and strive to improve anything that enhances guest satisfaction and contributes to the retention of great employees.
We believe there are limitless opportunities to improve the way we work together in attaining our goals. Therefore, we believe that productivity can be constantly improved through innovation and a team approach to problem-solving.
We believe that teamwork and personal productivity are the twin pillars of organizational achievement, and that "winning" will enable Dimension to be the kind of company in which ambitious associates can prosper and grow, both personally and professionally.
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include BJ's Wholesale Club, CVS Health, John Hopkins University, Mercy Medical Center, Baltimore, MD, Royal Farms, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 169 of the 1749 open customer service & support positions offer remote or hybrid work (87 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.