We are a premier Continuing Care Retirement Community (CCRC) offering an elevated lifestyle defined by exceptional hospitality, refined dining, and personalized service. Our residents expect—and deserve—resta…
Skills: Windows Server, Active Directory, Entra ID, Microsoft 365, Virtualization
About the role The ideal mixologist is charismatic, quick-thinking, and highly organized. They thrive in fast-paced environments while staying composed and guest-focused. With deep knowledge of the menu—including cocktai…
GENERAL SUMMARY: A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host will greet guests upon arrival, inform guests of their wait time (if any), …
Skills: Customer service, Communication, Multitasking, Organizational skills, Time management
Sr. Medical Office Coordinator (Plastic and Reconstructive Surgery)
Baltimore, Maryland, United States · Hybrid
$18/hr–$34/hr
Mid level
The department of Plastic and Reconstructive Surgery seeking a Sr. Medical Office Coordinator for the day-to-day activities of a multi-faceted surgical practice to ensure a smoothly functioning office and good patient re…
Skills: Medical office coordination, Surgery scheduling, Patient registration, Epic software, Insurance preauthorization
Administrative Services Coordinator - Center for Neuropsychological and Psychological Assessment
Baltimore, Maryland, United States · On-site
$40k–$66k/yr
Mid level
Overview The Administrative Services Coordinator I will provide administrative support and coordinate submission of purchase-related items for staff at the Center forNeuropsychological and Psychological Assessment (CNaP)…
Skills: Administrative support, Inventory management, Scheduling, Medical records organization, Purchase order processing
Banquet Server (On-Call) - Hilton Baltimore Inner Harbor
Baltimore, Maryland, United States · On-site
Entry level$12B raised
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Server, you’re not just providing…
Skills: Hospitality, Food and drink service, Customer service, Teamwork, Integrity
The division of Endocrinology is seeking a Medical Office Coordinator who will coordinate activities and provide clinical & administrative support for a multi-faceted clinical office to ensure a smoothly functioning offi…
Skills: Patient Scheduling, Administrative Support, Epic, Insurance Preauthorization, Medical Records Management
GENERAL SUMMARY: A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host will greet guests upon arrival, inform guests of their wait time (if any), …
Skills: Customer service, Multitasking, Organizational skills, Communication, Time management
Job Purpose The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate reco…
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Residential real estate management, Tax credit compliance, Section 8 housing, Public housing, Data collection
Customer Technical Account Manager – OTT Cloud Streaming
Baltimore, Maryland, United States · On-site
Senior$95M raised
Core skills: technical account management, OTT streaming architecture, cloud infrastructure, customer success, revenue expansion, stakeholder engagement, API integrations, media workflow optimization. Bitmovin is a globa…
Assistant Director Student Records (Office of the Registrar-Homewood)
Baltimore, Maryland, United States · Hybrid
$49k–$86k/yr
Mid level
Reporting to the Director of Student Records, KSAS & WSE, we are seeking an Assistant Director of Student Records who will be responsible for overseeing the student record management of the following functions in the Off…
Skills: Student record management, Degree conferral, Transcript services, Data validation, SIS management
Mattel Retail Team Associate - Baltimore, MD 21220
Baltimore, Maryland, United States · On-site
Entry level$600M raised
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Ready to Lead, Mentor, and Make an Impact? Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount Are you a dynamic leader passionate about exceptional service and operational excellence? We&rsquo…
Skills: Leadership, Maintenance management, Operational excellence, Strategic planning, Communication
NextCar
CUSTOMER SERVICE COORDINATOR
Baltimore, Maryland, United States · On-site
$17/hr–$20/hr
Entry level
Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are…
Skills: Customer Service, Sales, Goal Setting, Problem Resolution, Forecasting
At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power…
Description Come join the 2nd largest Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the…
Skills: Administrative support, Data entry, Calendar management, Microsoft Office Suite, Communication skills
Mercy Cedar Rapids
Phlebotomy Technician
Baltimore, Maryland, United States · On-site
Entry level
External applicants are eligible for a sign on bonus of up to $750 Work Shift Day Scheduled Weekly Hours 20 Summary This position supports Mercy's philosophy of patient centered care by providing timely and accurate spec…
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Customer Experience, Team Leadership, Coaching, Retail Sales, Point-of-Sale Systems
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Customer service, Styling, Sales, Communication, Point-of-sale system
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$78k–$85k/yr
Full-time
associate degree, bachelor degree
Medical insurance, Dental insurance, Vision insurance, Life insurance, Short-term disability, Long-term disability
Posted 15d ago
~40 hrs/week
Responsibilities
The IT Administrator is responsible for the administration, support, maintenance, and security of the organization's technology infrastructure and systems. This role provides technical leadership for daily operations, including servers, networks, Microsoft 365, and end-user support for both staff and residents.
Requirements
Candidates must have an Associate's or Bachelor's degree in a related field and at least 8 years of progressively responsible systems administration experience. Strong troubleshooting skills and the ability to provide professional, compassionate support in a regulated environment are essential.
Full job description
We are a premier Continuing Care Retirement Community (CCRC) offering an elevated lifestyle defined by exceptional hospitality, refined dining, and personalized service. Our residents expect—and deserve—restaurant-quality experiences delivered with warmth, professionalism, and meticulous attention to detail.
Roland Park Place (RPP) is the only full-service, accredited, nonprofit continuing care retirement community in Baltimore City and a recognized leader in aging services for older adults and their families. We offer the best of both worlds: unparalleled access to city living paired with the comfort and convenience of a serene, suburban-style campus. Set within a beautifully landscaped, park-like environment, our community features breathtaking views of the Baltimore skyline.
Discover why Roland Park Place is ranked the #1 CCRC in Maryland, #5 in the nation, and proudly certified as a Great Place to Work.
What you will be doing:
The IT Administrator is responsible for the administration, support, maintenance, and security of the organization's technology infrastructure and systems. This role provides technical leadership for day-to-day systems operations, including servers, network infrastructure, Microsoft 365 services, virtualization platforms, cybersecurity tools, backup systems, clinical systems, and end-user support.
Administer and support Windows Server environments, Active Directory, Entra ID, Microsoft 365, virtualization platforms, storage systems, and related infrastructure technologies.
Maintain and support network infrastructure including switches, wireless systems, firewalls, VPN connectivity, and internet services.
Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and user identity management.
Monitor system performance, availability, backups, storage utilization, and infrastructure health.
Perform system updates, patch management, upgrades, and routine maintenance activities.
Assist with disaster recovery planning, backup verification, and business continuity initiatives.
Support cybersecurity and compliance initiatives, including HIPAA, annual risk assessments, remediation tasks, and organizational security standards.
Participate in incident response, troubleshooting, and remediation activities related to security or operational events.
Install, configure, troubleshoot, and maintain desktops, laptops, printers, mobile devices, and related equipment.
Support audio/visual systems, telecommunications systems, and other operational technology platforms as assigned.
Coordinate with vendors and service providers for issue resolution, maintenance, and project support.
Participate in after-hours support, maintenance windows, emergency response, and on-call coverage as required.
Provide compassionate, patient, and professional technology support to residents and staff.
Assist residents with technology-related questions, connectivity issues, communication platforms, and personal device support as appropriate.
What we are looking for:
Associate's or Bachelor's Degree in Information Technology, Information Systems, Computer Science, or related field; equivalent experience may be considered.
8+ years of progressively responsible systems administration or infrastructure support experience.
Ability to uphold our core values and follow policies and procedures.
Must be able to take initiative to always find a way to say yes to both our residents and staff.
Able to work a flexible schedule, have reliable transportation, and be on time for scheduled shifts.
Most importantly, have a positive attitude and be able to smile at all times (even under a mask).
Strong troubleshooting, analytical, organizational, and problem-solving skills..
Experience supporting Microsoft 365, Windows Server, Active Directory, networking, and virtualization technologies.
Healthcare, senior living, or other regulated industry experience preferred.
Ability to communicate technical information effectively to both technical and non-technical users.
Strong customer service orientation and ability to work effectively with residents, staff, and vendors.
Availability for occasional evening, weekend, and on-call support as operationally necessary.
What we offer:
Our full-time associates are offered competitive wages and a best-in-class benefits package, which includes:
medical/dental/vision insurance (single or family coverage, effective 1st of the month following 60-days of employment),
company-paid life insurance/short-term disability/long-term disability,
legal plan,
identity theft protection,
pet insurance,
group critical illness insurance,
hospital indemnity insurance
paid sick/vacation/9 paid holidays(including your birthday),
403(b) retirement with 4% company match,
free meals,
free area attraction tickets,
tuition reimbursement,
employee hardship fund,
employee assistance program,
free on-site parking,
discounted MTA passes,
free education/training classes,
Now offering PayActiv (daily pay option)
We have a culture of development and offer further career opportunities and advancement for our associates.
Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #5 in the Nation, and Certified as a Great Place to Work.
Related keywords
IT AdministratorWindows ServerActive DirectoryEntra IDMicrosoft 365VirtualizationNetwork infrastructureCybersecurityHIPAADisaster recoveryExchange OnlineSharePointOneDriveVPNFirewallsSystem maintenance
Roland Park Place (RPP) is the only full-service, accredited not-for-profit continuing care retirement community (known as a CCRC or life-care community) in Baltimore City offering independent living, residential care (assisted living) and comprehensive/skilled nursing care to Baltimore’s older adults. The community’s award-winning staff has been lauded for their outstanding contributions to health care, as well as for going above and beyond for Residents and their family members. For more information about RPP or its outstanding staff, visit www.rolandparkplace.org or find us on Facebook at www.Facebook.com/RolandParkPlace.
Offices: 830 West 40th Street, Baltimore, Maryland 21211, US
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include CVS Health, BJ's Wholesale Club, John Hopkins University, Royal Farms, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 165 of the 1749 open customer service & support positions offer remote or hybrid work (83 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.