Harbormaster, Community Aide (NCS) - Department of Transportation
Baltimore, Maryland, United States · On-site
$15/hr–$17/hr
Entry level
THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $15.00-$17.00 Hourly Starting Pay: $17.00 Hourly Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added elemen…
Skills: Customer service, Maritime safety, Computerized reservation systems, Public relations, Record keeping
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer ret…
Skills: Automotive systems knowledge, Sales, Customer relationship management, Inventory management, Team supervision
Lien Redemption Specialist, Community Aide (NCS) - Department of Housing & Community Development
Baltimore, Maryland, United States · On-site
$22/hr–$27/hr
Entry level
THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $15.00 - $30.00 Hourly Hiring Salary Range: $22.00 - $27.00 Hourly Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjo…
We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse por…
Commercial cum Residential Appliance Service Specialist
Baltimore, Maryland, United States · On-site
$20/hr–$50/hr
Mid level
Synergy Preserve LLC has strong experience in renovation and property maintenance. We provide services for both residential and commercial properties. We are now hiring Appliance Repair Technicians to join our team. You …
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Overview CAPREIT extends an invitation to you to become a member of our family. Our company manages multifamily housing communities across the United States as a national property management company. Are you someone who …
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no won…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Patient care, Immunization support
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Commercial cum Residential Handyman Service Specialist
Baltimore, Maryland, United States · On-site
$20/hr–$45/hr
Mid level
Synergy Preserve LLC has a wide range of experience when it comes to renovating and maintenance. We specialize in property management and facility maintenance for residential and commercial properties. We are looking for…
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investmen…
Commercial cum Residential Plumbing Service Specialist
Baltimore, Maryland, United States · On-site
$25/hr–$50/hr
Mid level
Synergy Preserve LLC has a wide range of experience when it comes to renovating and maintenance. We specialize in property management and facility maintenance for residential and commercial properties. We are looking for…
About Us Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates. Positioned for convenience with easy access to public tra…
Skills: Point of sale, Staff supervision, Customer service, Inventory management, Communication
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Job Title Maintenance Supervisor, Multifamily Job Description Summary The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality m…
Skills: Plumbing, Pool maintenance, Air conditioning, Heating, Carpentry
Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative indust…
Skills: Team Leadership, Retail Management, Inventory Management, Cash Handling, Compliance
Company Description Magdalena is an upscale, vibrant bistro in the Ivy Hotel--known for its seasonal menus, exceptional wine selection, and warm hospitality. We pride ourselves on creating a memorable dining experience w…
About the role This person is an extrovert by nature, a true people-person who gains energy from engaging guests in genuine and attentive interactions. They will create memorable and curated food and beverage experiences…
Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment ve…
The Harbormaster Community Aide manages the operation of recreational boater docking at city piers, including scheduling, fee collection, and vessel traffic coordination. They also provide customer service to boaters, maintain equipment, and ensure compliance with harbor regulations.
Requirements
Candidates must possess a high school diploma or GED and have at least 6 months of experience demonstrating organizational and interpersonal skills. A valid Maryland Class C driver's license is required, and the ability to perform physical tasks in various weather conditions is necessary.
Full job description
THIS IS A NON-CIVIL SERVICE POSITION
Salary Range:
$15.00-$17.00 Hourly
Starting Pay:
$17.00 Hourly
Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary The Baltimore City Department of Transportation is seeking Community Aides to assist the Harbormaster Office with management and operation of our recreational boater docking program. Community Aides will help the Harbormaster coordinate the docking of vessels at Baltimore City Municipal Piers at the Inner Harbor, Fell’s Point, and Canton Waterfront Park. The goal of this service is to manage the safe and smooth flow of boat traffic through Baltimore Harbor, ensure collection of docking fees, serve as a guide for visitors to Baltimore Harbor and generate revenue for the General Fund. Activities include managing an online reservation system, collecting docking fees from transient boaters, scheduling docking for charter boats, cruise ships and special ship visits, preparing monthly usage reports, answering telephone and online inquiries, promoting the City’s dock availability to residents and tourists, and providing world-class customer service. Harbormaster Aides encourage compliance with the rules, regulations and protocols of the Harbormaster Office as well as maintain, distribute and account for materials, equipment and supplies. Incumbents receive general supervision from a technical superior. Work may require standing and walking for periods of time in hot or cold environments, moderate physical activity, and lifting not to exceed 40lbs.
Essential Functions The following examples illustrate the work performed in the positions in this class. This list is not inclusive. A position may require related duties not listed, if necessary, to accomplish the work of the agency:
Provide excellent customer service.
Observe maritime safety protocols and wear issued safety equipment.
Manage computerized online reservation system including arrivals and departures
Answer phone and email inquiries.
Answer complaints and resolve problems for the boating public.
Perform public relations work around Baltimore Harbor.
Maintain record of fees received and prepare monthly utilization reports
Operate and maintain 17’ Boston Whaler Montauk and VHF Radio
Other duties as assigned.
Minimum Qualifications
Education: Graduation from an accredited high school or possession of a GED certificate. Undergraduate degree preferred.
AND
Experience: Have 6 months of working experience demonstrating organizational skills, diligence and attention to detail; exceptional interpersonal skills and a friendly demeanor; excellent written and verbal communication; problem-solving and multitasking ability; physical stamina and high energy level; Ability to perform under stress and manage conflict.
OR
Equivalency Notes: Have an equivalent combination of education and experience.
Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.
NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.
Knowledge, Skills, and Abilities
Outstanding organizational skills
Diligence and attention to detail
Exceptional interpersonal skills and a friendly demeanor
Excellent written and verbal communication • Good problem-solving skills
Excellent multitasking ability
Physical stamina and high energy level
Ability to perform under stress.
Conflict Management skills
Operation and maintenance of 17’ Boston Whaler Montauk
Small vessel repair and trailering a plus.
Additional Information
Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
Probation All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.
Baltimore is the largest city in the U.S. state of Maryland, and the 29th-most populous city in the country. It was established by the Constitution of Maryland and is not part of any county; thus, it is the largest independent city in the United States. Baltimore has more public monuments than any other city per capita in the country and is home to some of the earliest National Register historic districts in the nation, including Fell's Point (1969), Federal Hill (1970) and Mount Vernon Place (1971). More than 65,000 properties, or roughly one in three buildings in the city, are listed on the National Register, more than any other city in the nation.
Offices: 100 N Holliday St, Baltimore, MD 21202, US
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include CVS Health, BJ's Wholesale Club, John Hopkins University, Royal Farms, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 165 of the 1749 open customer service & support positions offer remote or hybrid work (83 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.