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The associate will manage the stock ordering process, including issuing purchase orders and initiating payment processes. They are also responsible for coordinating with dealers to manage MSO receipts and setting up new dealer accounts.
Requirements
Candidates must have a high school diploma or GED with 1 to 2 years of business experience, while a bachelor's degree is preferred. Proficiency in Microsoft Office and strong communication skills are required for this role.
Full job description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We’re looking for a detail-oriented associate to join our team as Associate, Ordering. In this role, you will be a subject matter expert in the fulfillment process of the stock ordering process. You will be responsible for issuing and managing purchase orders, initiating the payment process, setting up dealers with Accounts Payable, and managing the receipt of MSOs past payment.
What You’ll Do
Purchase Order management.
Issue purchase orders.
Ensure accuracy of received dealer invoices for payment processing.
Manage receipt of MSO’s from dealers to ensure timely initiation of MSO process.
Communicate with dealers for post payment activities including requesting MSO, confirming delivery, and validating payment details.
Complete new dealer set up.
Gather required documents, including W9 and ACH banking information.
Basic Qualifications
High school diploma or GED; Bachelor’s Degree preferred.
1 to 2 years business experience.
Experience with Microsoft Suite, including Word, Excel, PowerPoint, and Outlook or comparable software application.
Excellent communication skills, written and verbal.
Able to legally work in the country of hire without support from the organization.
Strong customer service orientation and disposition.
Preferred Qualifications
Education: College/University degree preferred.
Automotive/Fleet Industry experience preferred.
Purchasing or fulfillment experience preferred.
Solutions focused with strong relationship building and influencing skills.
An effective problem solver with the ability to work independently in a fast paced environment.
Strong technical aptitude and computer skills, including Web-based applications, Mobile applications, Excel, and Word.
Location 10200 Grand Central Ave, Owings Mills, MD
Compensation
The hiring base salary range for this position is $46,800 - $64,350 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.
What’s in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.
Element Fleet Management (TSX: EFN) is a global leader in fleet management and intelligent mobility solutions. Guided by our Purpose to Move the world through intelligent mobility, we help organizations acquire, finance, manage, and optimize vehicle fleets across the entire fleet lifecycle.
Managing more than 1.5 million vehicles, Element combines deep fleet expertise with technology, data, analytics, and advisory services to help clients improve operational efficiency, reduce costs, manage risk, support fleet electrification, and make more informed mobility decisions. Our end-to-end solutions include vehicle acquisition, financing, maintenance, telematics, fuel management, accident management, remarketing, and fleet optimization.
From organizations with small and medium-sized fleets to large global enterprises, Element partners with clients across North America, Australia, New Zealand, and Europe to simplify fleet complexity and deliver measurable business outcomes. By making fleet management simpler, smarter, and more connected, we enable our clients to focus on what matters most: running their business.
Offices: 161 Bay Street, Suite 3600, Toronto, Ontario M5J 2S1, CA · 10200 Grand Central Ave, Owings Mills, Maryland 21117, US · 4 Robert Speck Parkway, Suite 900, Mississauga, ON L4Z 1S1, CA · 9350 Excelsior Blvd., Suite 400, Hopkins, MN 55343, US · 10458 Mayfield Rd NW, Edmonton, AB T5P 4P4, CA
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include CVS Health, BJ's Wholesale Club, John Hopkins University, Royal Farms, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 165 of the 1749 open customer service & support positions offer remote or hybrid work (83 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.