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The District Manager is responsible for ensuring the profitability, staffing, and operational excellence of assigned stores within the district. They must lead, train, and develop teams while maintaining company culture and achieving budgeted net sales and gross profit goals.
Candidates must possess a four-year college degree and at least 4+ years of experience supervising at least 7 stores in the women's fashion or luxury retail industry. Strong operational knowledge, financial acumen, and the ability to travel are essential for this role.
Lilly Pulitzer
Job Type:
RegularBrand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.
Position Title: District Manager
Reports to: Senior Director of Retail
Job Code: 10582
Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.
About the Position
The District Manager’s ultimate responsibility is to see that the stores assigned to their region district are profitable and well-staffed with A+ talent and are operating with an A+ consumer experience. The measure of doing this well will result in the achievement of the budgeted net sales, gross profit, and direct contribution of the district for the year. The District Manager must react to the business trends and do this in a manner that is consistent with the company’s Leadership Qualities and Core Values. The District Manager is part of the Senior Leadership Team, and as such is responsible for training and developing the company’s future leaders.
A day in the life…
Recruit, hire, train, and retain A+ talent
Operate profitable stores assigned in district
Ensure that each employee operates within our selling culture and store experience expectations
Deliver the highest level of excellence for our customer experience in our stores
Develop future leaders and identify candidates for a health bench of management
Collaborate effectively with key leaders and colleagues in the retail channel as well as those outside of the retail channel
Always operate consistently with our Core Values and Leadership Qualities
Delivering Results
Achieve or exceed Direct Contribution & Budgeted Net Sales
Ability to effectively manage payroll
Train, reinforce and utilize KPIs in daily conversations with stores
Understand financial results, annual budget and utilization of information to impact business favorably
Apply and foster strategic and critical thinking to the overall business and talent
Have strong knowledge of product by season and develop strong productive relationships with Planning & Allocation to support store needs and trends
Client Experience & Store Culture
Educate and reinforce the Lilly’s Resort Chic lifestyle
Embrace, teach and implement the Lilly Pulitzer selling culture
Inspire and hold teams accountable to deliver an exceptional in-store experience consistent with company culture
Create an optimistic, high-energy store and district team leadership
Conduct effective store walk throughs and train Store Managers to conduct the same
Embrace, exhibit and uphold the Company’s Core Values and Core Leadership Qualities
Leadership
Lead through adversity
Win as a team mentality across all points of the company
Keen oversight and financial management including control of payroll and expense budgets
Enhance store culture by engaging with and inspiring others through Lilly Pulitzer’s Core Values and Core Leadership Qualities
Delegate divisions of responsibility (DOR) to achieve goals. Foster and encourage building teams and skills within those DORs.
Talent & Team Development
Provide the team with actionable, regular and effective feedback
Consistency in utilization of company training tools
Create strong succession in store and company
Have strong market knowledge and high expectations of SMs to be market savvy as well
Operational Excellence
Create a strong line of communication with corporate partners and the Operating Committee as appropriate
Collaborate effectively with cross functional partners and colleagues
Maintain the integrity of the store inventory
Maintain exceptional visual and operational standards as set by the Visual and Retail Operations teams
Qualifications for the Position
A four-year college degree is required.
At least 4+ years of experience supervising at least 7 stores in the women’s fashion or luxury retail industry, preferably with a lifestyle brand, are required. This experience must be in store operations.
Full understanding of specialty retail, including business development, visual merchandising, and store operations
Ability to develop and maintain relationships with clients and colleagues
Superior written and verbal communication skills
Excellent problem solving and decision-making skills
Ability to prioritize multiple tasks in a fast-paced environment
High level of ownership and responsibility
Proficient in Microsoft & Apple technology
Prior knowledge of XStore & Tulip a plus
Our Core Values: The Lilly Way. Rooted in our bold, original, and inclusive brand outlook, these principles define how we do things The Lilly Way.
We take pride in the pursuit of excellence
We create our own path
We become stronger together
We operate with integrity
We make the world a brighter place
We continuously improve
We have fun in the process
Doing Our Part
As a company we commit to corporate social responsibility. We believe in doing the right thing for our people, the places we work, and our planet. We believe in a respectful and inclusive workplace. We recognize the importance of serving the communities where our employees work and live. We are cognizant of the impact that our operations can have on the environment and actively explore and pursue environmentally-friendly processes throughout our business. This position is expected to contribute to the advancement of these principles.
A Little More to Know…
This position is classified as full-time salaried; it is exempt and is not eligible for overtime. This position is eligible for standard company benefits.
Based on the District Manager’s location, this position requires a minimum of 25% travel to store locations within scope of responsibility. Further, the District Manager should spend a minimum of 3 days in-store per week. Additional domestic travel will be required in this position.
Given the seasonality of the business, this position may require flexible, working hours, including nights, weekends, and holidays. This position will adhere to the Home Office Holiday time off policy but is required to be available as needed on holidays.
This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
This position is reviewed annually.
Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.
Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.
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It all started with a Juice Stand!
Our Mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started over 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. A true original who played by her own rules and turned obstacles into opportunities. Today, Lilly Pulitzer provides a collection of everyday modern resort wear inspired by the authentic Palm Beach aesthetic. Lilly Pulitzer can be found online and in 65 company-operated retail stores, over 70 Signature Stores and major department stores nationwide.
Offices: 160 N Gulph Rd, King of Prussia, PA 19406, US
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