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Full-time
high school
Posted 54d ago
~40 hrs/week
Responsibilities
The Security Associate is responsible for maintaining a safe environment by patrolling the facility and protecting people and property. Key duties include responding to alarms, greeting guests professionally, and maintaining confidential reports.
Requirements
Candidates must be at least 21 years old with a high school diploma and a professional appearance. Previous security experience is preferred, along with the ability to stand or walk for the majority of the shift.
Full job description
Who We Are:
Stratton Security is a customer service and hospitality minded company seeking more professional security guards to join our team.
Who You Are:
Extremely professional, responsible, and experienced individual. The Security Associate is responsible for maintaining a safe and secure environment for residents, visitors, staff and protecting community property.
Responsibilities and Duties
Ensures the safety and well-being of residents and employees.
Ensures the facility is provided with high quality security services to protect people and property
Patrols the facility on foot
Handles security issues or emergency situations appropriately
Professionally answers phones using our phone etiquette protocol
Greets guests and employees in a cheerful and welcoming manner
Builds, improves and maintains effective relationships with both client employees and guests
Answers questions and assists guests and employees
Responds to fire, panic, and smoke alarms; notifying appropriate departments and agencies where necessary.
Responds to apartment calls.
Maintains reports and records; assure confidentiality of resident information.
Assists residents and visitors entering and exiting vehicles when possible.
Performs security lock procedures on apartments when required.
Conducts interior and exterior rounds of Westminster property.
Provides escorts to and from parking areas when required or as requested.
Qualifications and Skills
Neat and professional appearance
Must display exceptional customer service and communication skills
Ability to handle both common and crisis situations at the client site, calmly and efficiently
Previous Security Guard experience preferred.
Position requires standing and/or walking for the majority of the shift.
High school diploma or equivalent required
At least 21 years of age
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
Must be able to read and understand all operating procedures and instructions
As a condition of continued employment, employee must maintain current active status of all required License at all times.Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
A full-service concierge solution providing luxury, hotel-style services to a variety of properties. #ACultureOfService
Industry
Hospitality
Company size
201-500 employees
Founded
2015
Headquarters
Frisco, Texas
LinkedIn followers
2,756
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style services to a variety of properties including but not limited to, mixed-use, multifamily, condominium, and commercial properties. Our drive for excellence and passion for hospitality empowers our associates to always be committed to providing quality service and unparalleled support so residents and guests can have a memorable experience.
> Customizable to fit the needs of our clients and resolve their unique challenges.
> Boost resident engagement and satisfaction by enhancing their living experience with our value-adding services that will ultimately increase resident retention.
> Our clients will gain peace of mind by safeguarding their property.
> Top-notch training and continuous development to all our associates to ensure efficient, consistent, and professional service.
Offices: 12530 Lebanon Rd, 206, Frisco, Texas 75035, US
How many Customer Service & Support jobs are open in Atlanta, GA right now?
There are currently 4,202 open customer service & support positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Atlanta, GA?
Companies currently hiring include Compass Group, Macy's, Domino's, CVS Health, Emory Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Atlanta, GA?
Yes — 676 of the 4202 open customer service & support positions offer remote or hybrid work (324 remote, 352 hybrid).
How do I apply for Customer Service & Support jobs in Atlanta, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.