Atlanta, Georgia, United States · Hybrid
$47k–$56k/yr
About the Team At Campus, the Financial Aid team helps students access the resources they need to pursue life-changing education. We support students from the moment they file a FAFSA through to final aid disbursement, w…
Skills: Financial Aid Processing, FAFSA Completion, Student Advising, Case Management, Relationship Building
Atlanta, Georgia, United States · On-site
Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, c…
Skills: Communication, Problem-solving, POS Systems, Cash Handling, Multitasking
Atlanta, Georgia, United States · On-site
$50k–$200k/yr
Join the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years! Mutual of Omaha Mortgage is inspired by hometown values and committed to being responsible and caring f…
Skills: Communication Skills, Persuasion, Rapport Building, Closing Deals, Negotiation
Atlanta, Georgia, United States · On-site
$22/hr–$31/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Retail Leadership, Team Development, Store Operations, Customer Service, Merchandising
Atlanta, Georgia, United States · On-site
$13/hr–$14/hr
ABOUT PRIMECARE HOME CARE: Primecare Home Care services is committed to delivering the highest quality care with integrity, passion, and love. We are a licensed Private Home Care provider with an array of services: Skill…
Skills: Personal Care, Vital Signs Monitoring, Patient Hygiene, Companionship, Care Plan Implementation
Atlanta, Georgia, United States · On-site
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for pe…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Billing Processing
Lake Mary, Florida, United States · On-site
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring …
Skills: Claim Service Strategy, Underwriting Management, Agency Relationship Management, Customer Satisfaction, Broker Servicing
Atlanta, Georgia, United States · On-site
Location This position is located at 3393 Peachtree Rd. N.E., Atlanta, Georgia, 30326 United States Role Summary Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connection…
Skills: Customer Engagement, Visual Merchandising, Retail Sales, Trend Awareness, Interpersonal Communication
Atlanta, Georgia, United States · Remote OK
About the teamAt Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of Zillow Group’s FinTech division, you’ll help reshape how consumers buy, sell, and finance homes whil…
Skills: Mortgage Origination, Purchase Transactions, NMLS Licensing, Pipeline Management, Consultative Sales
Atlanta, Georgia, United States · Remote OK
Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower c…
Skills: Customer Service, Data Entry, Medical Records, HIPAA Regulations, Microsoft Word
Atlanta, Georgia, United States · On-site
$22/hr–$31/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Retail Leadership, People Management, Merchandising, Store Operations, Customer Service
Destination CareersAtlanta, Georgia, United States · Remote Solely
$20k–$70k/yr
🏨 Remote Hotel & Vacation Advisor Location: Remote Dreaming of a career that lets you work from anywhere and share your passion for travel? We are hiring Remote Hotel & Vacation Advisors to join our dynamic team. Help c…
Skills: Travel Planning, Client Relationship Management, Customer Service, Communication, Travel Trend Analysis
Atlanta, Georgia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Patrol, Customer Service, Emergency Response, Incident Reporting, Access Control
Atlanta, Georgia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Procedures, Emergency Response, Patrolling, Customer Service, Communication
Los Angeles, California, United States · Remote Solely
Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above. Preferred Qualifications Bachelor’s degree in business administration or a related field..3+ years of …
Skills: Consultative Selling, Inventory Sales, Prospecting, Relationship Management, Negotiation
Atlanta, Georgia, United States · On-site
Job DetailsJob Location: RBM of Atlanta - Atlanta, GA 30350Education Level: High SchoolJob Category: Other RBM of Atlanta Mercedes-Benz Sandy Springs, GA RBM of Atlanta is a privately owned and operated Mercedes-Benz dea…
Skills: Driving, Customer Service, Route Planning, Vehicle Inspection, Communication
Atlanta, Georgia, United States · On-site
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for pe…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Billing Processing
Atlanta, Georgia, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Visual Merchandising, Guest Service, Inventory Management, Retail Operations, Cash Handling
Atlanta, Georgia, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Visual Merchandising, Guest Service, Inventory Management, Retail Operations, Cash Handling
Atlanta, Georgia, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Visual Merchandising, Guest Service, Inventory Management, Retail Operations, Cash Handling
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Manage a large caseload of students by guiding them through the full financial aid process, including FAFSA completion and aid disbursement. Calculate aid packages and communicate complex funding options and policies to students with empathy and clarity.
Requires a Bachelor's degree and strong communication skills for navigating emotionally sensitive conversations. Candidates must be able to adapt to new systems quickly and work in a fast-paced, hybrid environment.
At Campus, the Financial Aid team helps students access the resources they need to pursue life-changing education. We support students from the moment they file a FAFSA through to final aid disbursement, walking with them through every question, form, and curveball along the way.
We’re not just processing forms - we’re educators, advocates and communicators. Our team blends empathy with precision, thriving on helping students move from feeling overwhelmed to feeling confident and supported.
As a Financial Aid Specialist, you’ll manage a large caseload of students and serve as a key touchpoint in their enrollment journey. This is a high-impact, student-facing role responsible for helping students understand and complete the financial aid process. You’ll use empathetic guidance to help them complete complex paperwork, explain funding options, and deliver difficult information with warmth and clarity. You’ll balance detailed, policy-driven work with deeply human conversations, and you’ll do it all in a fast-paced, collaborative environment that’ll require you to be flexible, adaptable, and proactive
This is a great role for someone who’s part analyst, part communicator and is eager to contribute to a high-growth startup and team.
Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps
Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students
Navigate emotionally complex conversations such as aid barriers and denials, Pell eligibility, and payment plans while maintaining student trust and empathy
Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email.
Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments
Stay current on changing policies and procedures, adapting workflows quickly and contributing to teamwide knowledge
Are a clear, confident communicator, especially over the phone
Build rapport and relationships quickly, even in brief or virtual interactions, so that students see you as a trusted guide
Know how to break down complex topics into simple, empowering language while also explaining the why behind specific asks
Are comfortable navigating emotionally sensitive conversations (e.g. aid denials, family instability, housing concerns) with clarity, care, and professionalism
Are resourceful and proactive. You ask smart questions, seek out answers, and take initiative without waiting to be told
Can manage your time and workflow independently, using calendars, trackers, and tools to stay organized and effective
Care deeply about helping students succeed and are motivated by meaningful outcomes
Value teamwork and contribute actively to shared goals, knowledge building, and team learning
Thrive in fast-paced, evolving environments and can adapt quickly to shifting priorities or processes
Strong communication, relationship-building, and documentation skills
Ability to navigate ambiguity and adapt to new systems quickly
Comfortable having tough conversations with empathy and professionalism
Positivity and a growth mindset
Bachelor's degree
This role requires in-office attendance three days per week (Tuesday–Thursday) as an essential function to support student engagement, coaching, and team collaboration. Remote work is available on Monday and Friday, but in-office presence on the designated days is necessary for the performance of this role.
Familiarity with financial aid systems (e.g., FAFSA, ISIR review, Title IV policies)
Experience in a student-facing, customer support, or process-heavy role
Comfort using CRM tools, communication platforms, and trackers
Background in fast-paced or startup environments
A compensation package that includes a base salary of $47,000 - $56,000 + equity grant
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.
Medical Insurance + free Dental and Vision Insurance
Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
401(k) match
Fertility benefits via Carrot
Flexible Time Away + paid holidays
Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
We empower educational institutions through our streamlined Learning Platform and instructional design services!
Campus is an EdTech company headquartered in Marion, Indiana. We are building online courses and applications to transform online education. Our passion is to help you meet the demands of today's students!
Offices: 139 E 3rd St, Marion, Indiana 46952, US
There are currently 4,154 open customer service & support positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
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