Albany, New York, United States · Hybrid
$18/hr–$24/hr
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Contact Center Job Qualifications: Skills: Call Support…
Skills: Call Support, Customer Inquiries, Customer Relationships, Oral Communications, Microsoft Word
Albany, New York, United States · Hybrid
About The Opportunity The IT Support Engineer s a full-time technical resource primarily responsible for providing onsite IT support at customer locations, ensuring the stability, performance, and continuous improvement …
Skills: Apple macOS Support, Microsoft Windows Support, Microsoft 365, Active Directory, Network Troubleshooting
Albany, New York, United States · On-site
$46k–$60k/yr
Department/Unit: Practice ASA Float Pool Work Shift: Per Diem (United States of America) Salary Range: $46,215.00 - $60,080.00 • Assist all patients that report to the front check in desk. • Greet patients in a prompt, c…
Skills: Patient Registration, Medical Scheduling, Electronic Medical Records, Insurance Verification, Customer Service
Albany, New York, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Communication Skills, Mathematical Reasoning, Problem Resolution, Attention and Focus
Albany, New York, United States · Hybrid
$65k–$70k/yr
Position Summary Focus Partners Wealth is seeking a Client Service Associate to join our growing team! The Client Service Associate role is an exciting opportunity to work with a team that takes a comprehensive approach …
Skills: Client Relationship Management, Financial Planning, Account Maintenance, Asset Transfers, Money Movement
Albany, New York, United States · Hybrid
$65k–$70k/yr
Position Summary Focus Partners Wealth is seeking a Client Service Associate to join our growing team! The Client Service Associate role is an exciting opportunity to work with a team that takes a comprehensive approach …
Skills: Client Relationship Management, Financial Planning, Account Maintenance, Asset Transfers, Money Movement
Albany, New York, United States · On-site
$60k–$63k/yr
Classic Equine Equipment, located among the rolling hills and horse farms of Southern Missouri, was founded in 1991 on a love for horses and a commitment to their ultimate care and safety. Though a lot has changed since …
Skills: B2B Sales, B2C Sales, CRM Software, HubSpot, Blueprint Reading
Albany, New York, United States · On-site
The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, pack…
Skills: Product Delivery, Customer Service, Inventory Monitoring, Paint Mixing, Material Handling
Albany, New York, United States · On-site
$16/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Albany, New York, United States · On-site
$55k–$100k/yr
Lia Honda Albany is seeking an experienced Service Advisor(s) to join our team. COMPENSATION RANGE: $55K-$100K based on production and knowledge SIGN ON BONUS: Up to $1,500 based on experience, training and certification…
Skills: Customer Service, Computer Skills, Verbal Communication, Written Communication, Time Management
Albany, New York, United States · On-site
$32k–$36k/yr
Lia Honda Albany is seeking an Express/Lube Automotive Technicians to join our team. If you're looking to begin a career in a fast-paced, professional, and positive environment that rewards hard-working, reliable, and te…
Skills: Lube Oil And Filter Change, Tire Rotation, Wiper And Blade Replacement, Air Filter Replacement, Cabin Filter Replacement
Albany, New York, United States · On-site
$62k–$69k/yr
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming a…
Skills: Retail Management, Leadership, Merchandising, Recruiting, Employee Training
Albany, New York, United States · On-site
$19/hr–$27/hr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Inventory Accuracy, Fulfillment, Operational Execution, Customer Engagement, Merchandising
DDNAlbany, New York, United States · Remote OK
We are hiring a Senior Salesforce Developer to own the post-sale Salesforce footprint — Service Cloud, Experience Cloud (partner portals), and the asset / entitlement / case backbone that powers our global support organi…
Skills: Service Cloud, Experience Cloud, Apex, Lightning Web Components, Salesforce Flows
Albany, New York, United States · On-site
$23/hr–$31/hr
Work Location: Albany, New York, United States of America Hours: 40 Pay Details: $23.75 - $31.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and …
Skills: Customer Service, Financial Advice, Transaction Processing, Account Opening, Lead Management
Albany, New York, United States · Hybrid
Leigh & Co. Events is a fast-growing wedding planning company - we are looking for planners. We provide wedding design, wedding coordination and planning services for engaged couples. The Lead Wedding Coordinator positio…
Skills: Wedding Planning, Event Coordination, Vendor Management, Logistics Planning, Communication Skills
Albany, New York, United States · On-site
$16/hr–$20/hr
POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great…
Skills: Sales Techniques, Customer Service, Product Knowledge, Visual Merchandising, Clienteling
Albany, New York, United States · On-site
$60k–$64k/yr
Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our …
Skills: Leadership, Team Motivation, Communication, Goal Setting, Recruiting
Albany, New York, United States · On-site
$18/hr–$26/hr
Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accura…
Skills: Customer Service, Cash Handling, Data Entry, Digital Engagement, Lobby Management
Albany, New York, United States · Remote OK
$70k–$90k/yr
We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind th…
Skills: Enterprise Project Management, Stakeholder Communication, Software Implementation, Waterfall Methodology, Agile Methodology
Albany, New York, United States • Hybrid
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Provide telephone and internet support to Medicaid providers to resolve billing and enrollment issues. Maintain customer database records and act as a liaison between the company and its customers.
Requires at least 2 years of customer service experience and proficiency in Microsoft Office. Candidates must possess strong verbal communication skills and the ability to adapt to different personality types.
Clearance Level Must Be Able to Obtain:
NoneSeize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter. Our work depends on Customer Service Specialist II joining our team to provide support via the telephone and/or Internet to resolve routine issues and respond to customer inquiries.
You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.
HOW A CUSTOMER SERVICE SPECIALIST II WILL MAKE AN IMPACT
Takes and processes transactions by telephone, internet and correspondence from customers and representatives
Enters and maintains database records of customer profiles and prepares and maintains status reports
Acts as liaison for customers
Maintains knowledge of company products and customer service processes
WHAT YOU’LL NEED TO SUCCEED:
Required Experience: 2+ years of customer service experience
Required Technical Skills:
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Required Skills and Abilities:
Strong telephone and verbal communication skills
Customer focus and adaptability to different personality types
Ability to multi-task and manage time effectively
Location: Hybrid and on-site at 22 Corporate Woods, Albany NY
Telecommuting Options:
HybridGDIT is a global technology and professional services company that delivers solutions, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading capabilities in digital modernization, AI, cyber, and software development. GDIT is part of General Dynamics, a global aerospace and defense company. We have shared our customers’ sense of purpose for over half a century and have a unique understanding of their missions, complex environments, and a rapidly changing world. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Offices: Falls Church, Virginia 22042, US
There are currently 390 open customer service & support positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, CVS Health, Domino's, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 20 of the 390 open customer service & support positions offer remote or hybrid work (8 remote, 12 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
