Albany, New York, United States · On-site
$18/hr–$26/hr
Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accura…
Skills: Customer Service, Cash Handling, Data Entry, Digital Engagement, Lobby Management
Albany, New York, United States · On-site
$91k–$116k/yr
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! This position requires on-site work at 4 Winner's Circle, Albany, NY. You mus…
Skills: Core Banking Systems, Application Support, Business Analysis, Troubleshooting, User Acceptance Testing
Albany, New York, United States · Hybrid
$45k–$75k/yr
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while y…
Skills: Customer Service, Interpersonal Skills, Attention To Detail, Multitasking, Collaboration
Albany, New York, United States · Remote OK
$70k–$90k/yr
We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind th…
Skills: Enterprise Project Management, Stakeholder Communication, Software Implementation, Waterfall Methodology, Agile Methodology
Albany, New York, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Communication Skills, Mathematical Reasoning, Problem Resolution, Attention and Focus
Albany, New York, United States · On-site
$24/hr–$30/hr
Come join an exciting and innovative company that puts the “care” back in healthcare! At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates…
Skills: Insurance Verification, Prior Authorization, Medical Billing, HCPCS/CPT Coding, HIPAA Compliance
Albany, New York, United States · On-site
$69k–$180k/yr
Vice President, Client Operations Manager At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global finan…
Skills: Client Operations Management, Team Leadership, Client Service Delivery, Operational Efficiency, Performance Metrics Analysis
Albany, New York, United States · On-site
$62k–$92k/yr
We are seeking a Branch Manager who will drive business growth, deepen customer relationships, and lead the daily operations of a successful branch. Our team of experienced, relationship-focused banking professionals is …
Skills: Branch Management, Sales Leadership, Customer Relationship Management, Financial Services, Staff Training
Albany, New York, United States · On-site
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE…
Skills: Communication Skills, Attention to Detail, Organizational Skills, Multitasking Skills, Interpersonal Skills
Albany, New York, United States · On-site
$60k–$62k/yr
About Us Hyatt Place Albany opened in September 2023. Located in downtown Albany along the Hudson River, it is conveniently serviced by several CDTA bus routes and among dining and entertainment options. You can help bui…
Skills: Hotel Operations, Financial Management, Budget Forecasting, Staff Training, Conflict Resolution
Albany, New York, United States · On-site
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value…
Skills: Attention To Detail, Communication, Interpersonal Skills, Collaboration, Multi-tasking
Albany, New York, United States · On-site
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value…
Skills: Customer Service, Sales Conversion, POS Systems, Omni-channel Service, Visual Merchandising
Albany, New York, United States · On-site
$46k–$60k/yr
Department/Unit: HBD - OBGYN Generalist Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 • Assist all patients that report to the front check in desk. • Greet patients in a prompt, courteo…
Skills: Patient Registration, Scheduling, Insurance Verification, Electronic Medical Records, Customer Service
Albany, New York, United States · On-site
$47k–$66k/yr
Department/Unit: Medicine - Aids Program Work Shift: Day (United States of America) Salary Range: $46,947.00 - $65,726.00 The Training Assistant will support the programmatic operations of the Education Unit within the D…
Skills: Scheduling, Data Entry, Reporting, Accreditation Documentation, Needs Assessment
Rochester, Minnesota, United States · On-site
$31/hr–$44/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Adaptability, Attention To Detail, Emotional Intelligence, Prioritization
Albany, New York, United States · On-site
$50k–$70k/yr
Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $49,763.00 - $69,668.00 Salary Range: $17.97 - $28.76 The Patient Engagement Authorization Specialist I (IAS II) The IAS…
Skills: Insurance Verification, Benefit Interpretation, Authorization Management, Customer Service, Financial Clearance
Albany, New York, United States · On-site
$18/hr–$23/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Courier Experience, Customer Service, Time Management, Attention to Detail, Organizational Skills
Albany, New York, United States · On-site
$50k–$70k/yr
Department/Unit: AMHS - IT Infrastructure Work Shift: Evening (United States of America) Salary Range: $49,763.00 - $69,668.00 The Help Desk Tech provides initial employee support for technical inquiries received via the…
Skills: Technical Support, Customer Service, Remote Access Tools, Incident Escalation, Troubleshooting
Albany, New York, United States · On-site
$17/hr–$21/hr
Employment Type:Full timeShift:Day Shift Description: Registration Associate – Albany, NY If you are looking for a position as a Registration Associate, this could be your opportunity. Here at St. Peter's Health Partner'…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Medical Record Maintenance, Data Entry
Albany, New York, United States · On-site
$17/hr–$28/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Leadership, Subject Matter Expertise, Analytical Skills, Communication, Interpersonal Skills
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The Teller manages the branch customer experience through digital engagement, lobby management, and accurate financial transaction processing. They are responsible for adhering to compliance standards, resolving account issues, and identifying sales opportunities for banking partners.
Candidates must have a high school diploma or GED and at least 6 months of customer service experience, including cash handling or data entry. Proficiency in internet technology and strong interpersonal communication skills are required.
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Bilingual based on branch needs
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
There are currently 390 open customer service & support positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, CVS Health, Domino's, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 20 of the 390 open customer service & support positions offer remote or hybrid work (8 remote, 12 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
