Department/Unit: Psychiatry Resident Clinic Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 • Register patients, update insurance information, schedule visits, and other duties as assigne…
Skills: Patient registration, Appointment scheduling, Insurance verification, Electronic medical records, Customer service
Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 The Pre-Service Specialist I is responsible for the initial touchpoint of our patient population…
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Diet Clerk - Full Time - St. Peter's Hospital - Albany, NY
Albany, New York, United States · On-site
$16/hr–$23/hr
Entry level
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Department/Unit: Surgery Vascular Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 • Register patients, update insurance information, schedule visits, and other duties as assigned to coord…
Skills: Patient registration, Appointment scheduling, Insurance verification, Electronic medical record, Customer service
RN Patient Logistics - Part Time Days at St Peters Hospital
Albany, New York, United States · On-site
$38/hr–$50/hr
Mid level
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Skills: Registered nursing, Patient logistics, Triage, Critical thinking, Case management
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Lowe's Companies, Inc.
Warehouse Part Time Overnight
Albany, New York, United States · On-site
$16/hr–$17/hr
Entry level$22B raised
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Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are yo…
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Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
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Department/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 • Register patients, update insurance information, schedule visits, and other duties as as…
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Lowe's Companies, Inc.
Retail Sales – Part Time
Albany, New York, United States · On-site
$16/hr–$17/hr
Entry level$22B raised
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Department/Unit: Parking Operations Work Shift: Day (United States of America) Salary Range: $39,520.00 - $51,376.00 The role of the Parking Attendant is to greet and assist all who are entering any of the Medical Center…
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Department/Unit: Security Work Shift: Night (United States of America) Salary Range: $49,763.00 - $69,668.00 The Security Officer is the main link between AMC Security Services and all people served. In the course of the…
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$50k–$70k/yr
Full-time
high school, associate degree
Posted 11d ago
~40 hrs/week
Responsibilities
The Scheduling and Patient Services Lead will manage front and back-office coordination, including patient check-in/out, scheduling appointments, and handling referrals. They will also maintain patient records in the electronic medical record system and facilitate communication between patients and the clinical team.
Requirements
Candidates must have a High School Diploma or G.E.D., with an Associate's degree preferred. A minimum of 3-5 years of office or medical practice experience is preferred, along with proficiency in electronic health records and Microsoft Office.
Full job description
Department/Unit:
Psychiatry Resident Clinic
Work Shift:
Day (United States of America)
Salary Range:
$49,763.00 - $69,668.00Scheduling and Patient Services Lead – Albany Psych Outpatient Clinic Monday – Friday
Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our team as an Scheduling and Patient Services Lead.
An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (40 hours/week) Monday – Friday during normal business hours of 8:00AM-4:30PM.
Primary Job Responsibilities:
Work alongside the Practice Coordinator/Manager to facilitate coordination of both front (check in/out) and/or back office
Answer incoming phone calls and direct appropriately to team members
Interact with a diverse patient population
Utilize the electronic medical record to maintain patient records via scanning or registration
Schedule appointments, new or follow up visits (Check-In/Check-Out)
Coordinate patient referrals and prior authorization for additional diagnostic testing or procedures (as needed)
Schedule Surgical Procedures (applicable to Surgery Depts only)
Qualifications
High School Diploma/G.E.D. - required
Associate's Degree - preferred
3-5 years office experience or three years of related experience in a medical practice - preferred
Experience using an electronic health record and Microsoft Office a plus.
Excellent customer service skills.
Ability to multi-task in a high patient volume unit.
Ability to learn and utilize resources.
Strong time management skills.
Ability to review information and draw appropriate conclusions.
Good judgement and ability to problem solve; escalate issues as needed.
Strong teamwork skills and work ethic.
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research.
The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors.
Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
Offices: 43 New Scotland Avenue, Albany, NY 12208-3478, US
How many Customer Service & Support jobs are open in Albany, NY right now?
There are currently 540 open customer service & support positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Albany, NY?
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, CVS Health, Macy's, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Albany, NY?
Yes — 32 of the 540 open customer service & support positions offer remote or hybrid work (15 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Albany, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.