Albany, New York, United States · On-site
$22/hr–$27/hr
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: The Member Mortgage Servicing Representative serves as a sub…
Skills: Mortgage servicing, Escrow management, Payment processing, Regulatory compliance, Loan data accuracy
Albany, New York, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Customer service, Prescription processing, Mathematical reasoning, Problem resolution
BJ's Wholesale ClubAlbany, New York, United States · On-site
$18/hr–$23/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Tire installation, Tire balancing, Tire rotation, Customer service, Inventory management
BJ's Wholesale ClubAlbany, New York, United States · On-site
$17/hr–$21/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Customer service, Sales, Membership acquisition, Retention, Cross-selling
Albany, New York, United States · Remote OK
$105k–$118k/yr
Overview ViaPath is seeking a results-driven Senior Account Manager to manage and expand an existing portfolio of correctional agency clients while actively pursuing new business opportunities within an assigned territor…
Skills: Account management, Business development, Sales pipeline management, Revenue forecasting, Client retention
Albany, New York, United States · On-site
$29/hr–$45/hr
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Field Diesel Mechanic – Cu…
Skills: Mechanical aptitude, Diesel engine repair, Hydraulic systems, Electrical systems, Construction equipment maintenance
BJ's Wholesale ClubAlbany, New York, United States · On-site
$17/hr–$20/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Meat handling, Food safety, Customer service, Inventory management, Product merchandising
Albany, New York, United States · On-site
$22/hr–$30/hr
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Logistics, Route planning, Team leadership, Sales, Customer service
Albany, New York, United States · On-site
$19/hr–$21/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading and Unloading, Paperwork Completion
Albany, New York, United States · On-site
$19/hr–$21/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Loading And Unloading, Safe Driving, Paperwork Completion
Albany, New York, United States · On-site
Are you a night owl who wants a well-paid position with benefits? The Times Union is looking for a District Manager to service the many customers of our newspaper and our partners in New York's Capital Region. APPLY TODA…
Skills: Contract administration, Negotiation, Compliance, Budget management, Analytical ability
Albany, New York, United States · On-site
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as…
Skills: Sales leadership, Retail management, Team motivation, Staff training, Visual merchandising
Albany, New York, United States · On-site
$18/hr–$24/hr
Our Family Practice Great Oaks office is hiring a part-time Patient Support Specialist to join their team! This is a 25 hour work week, Monday-Friday. The ideal candidate will have superior customer service skills, prefe…
Skills: Customer service, Medical terminology, Appointment scheduling, Insurance verification, Computer skills
Albany, New York, United States · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we wo…
Skills: Technical support, Troubleshooting, Hardware repair, Software diagnostics, Customer service
Albany, New York, United States · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we wo…
Skills: Customer Service, Retail Operations, Inventory Management, Technical Troubleshooting, Workflow Coordination
Albany, New York, United States · On-site
Location: 11 Warehouse Row Albany, NY, 12205 Shift: Monday-Friday 6am-2:30pm Starting rate of pay: $22.00/hr. What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Fleet Maintenan…
Skills: Vehicle maintenance, Customer service, Communication, Teamwork, Mechanical ability
Albany, New York, United States · On-site
$17/hr–$19/hr
As an Assistant Store Manager, you support the store manager in motivating associates to help customers create their own personal style and assisting with all operations. You provide one-of-a-kind service through relatio…
Skills: Team leadership, Customer service, Sales management, Staff training, Coaching
Albany, New York, United States · On-site
$16/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Interpersonal skills
Albany, New York, United States · On-site
$16/hr–$18/hr
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Retail operations, Customer engagement, Sales, Inventory management, Communication
Albany, New York, United States · On-site
$18/hr–$23/hr
Employment Type:Full timeShift:Day Shift Description: Senior Registration Associate - Full-time - Albany 8:00 a.m- 4:30 p.m If you are looking for an administrative position in Troy, full-time, this could be your opportu…
Skills: Leadership, Medical registration, Patient scheduling, Customer service, Electronic medical record
Albany, New York, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The representative serves as a subject-matter expert for mortgage-related inquiries, managing complex servicing issues and ensuring loan data accuracy. They are responsible for processing service requests, handling escrow analysis, and maintaining compliance with state and federal regulations.
Candidates must possess a High School Diploma or G.E.D. and a minimum of 1 year of experience in mortgage servicing. Proficiency in Microsoft Office and internal banking systems is required to perform the role effectively.
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!
The Member Mortgage Servicing Representative serves as a subject‑matter expert on all mortgage‑related member inquiries, providing specialized guidance and resolution on complex servicing issues. This role requires comprehensive knowledge of the full mortgage lifecycle, originations, escrow management, payment processing, regulatory requirements, and investor servicing guidelines, to independently research, analyze, and resolve issues that impact member satisfaction and loan integrity.
The Representative functions as the primary resource for members and internal partners on matters that require judgment, accuracy, and a deep understanding of Broadview Federal Credit Union’s mortgage products, systems, and servicing standards. This position ensures the accuracy of loan data, compliance with servicing regulations, and timely execution of critical servicing activities, all of which contribute directly to operational soundness and an exceptional member experience.
Process service requests, including but not limited to payoff letter requests, loan corrections, loan inquiries and loan payments.
Provide accurate payoff statements, including researching and applying the correct county and recapture fees for payoffs, as well as capturing correct payoff reasons to ensure the department remains in compliance with state and federal regulations for notifying borrowers of their escrow account responsibilities
Complete all requests in the prescribed time frame; if necessary forward to appropriate department/staff.
Respond to incoming calls from members and from within the organization.
Respond to incoming emails from members and from within the organization, managing multiple Outlook inboxes on a rotating schedule
Handle initial discussions on Release of Liability Assumption agreements and Community Heroes qualification requirements for incentives
Draft subordination agreements for lending, as needed
Discuss initial escrow analysis or ARM notice questions from members
Process incoming ACH forms, ensuring forms are filled out correctly per NACHA guidelines
Assist Cashiering with unapplied payment reports as needed, including contacting members regarding payment shortages due to escrow analysis and/or ARM changes
Complete end of day processing with Cashiering by scanning ONUS and Transit checks and balancing transactions for the entire department.
Review monthly Mortgage Billing Statements to ensure the data is accurate before the file is sent into production.
Review statement bounceback reports and reach out to Members as needed to correct their delivery information.
Review DIG report of address changes for member accounts in DNA with loans on MSP and updating as applicable.
Review Pending Maturity Report; sending letter when applicable
Determine why a Mortgage Billing Statement was returned updating address if necessary
Monitor escrow holdbacks ensuring checks are disbursed in a timely manner
Update policies and procedures as necessary
Perform other duties as may be assigned by supervisor
Assist Loan Boarding specialist as needed due to volume
Other duties as needed
High School Diploma or General Equivalency Degree (G.E.D.)
A minimum of 1 year of experience in mortgage servicing. Equivalent combinations of education and experience may be considered.
Proficient with Microsoft Office products including Word and Excel
Detailed knowledge of all internal programs and applications i.e. E3, Fiserv DNA, etc.
Starting Compensation: $22.62 - $27.15/hr., plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com
Broadview Federal Credit Union is a financial service provider that serves nearly 500,000 people. It was formed when two longstanding credit unions headquartered in New York State, SEFCU and CAP COM, merged. Broadview is ranked among the largest credit unions in New York and in the top 30 nationwide. With $8 billion in assets, Broadview invests significant resources in services that directly benefit members, employees, and the communities it serves. Federally Insured by NCUA.
Offices: 4 Winners Circle, Albany, New York 12205, US
There are currently 540 open customer service & support positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, CVS Health, Lowe's Companies, Inc., Macy's, among others. Browse the listings above to see every active employer.
Yes — 32 of the 540 open customer service & support positions offer remote or hybrid work (15 remote, 17 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
