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$17/hr–$21/hr
Full-time
high school
Posted 20d ago
~40 hrs/week
Responsibilities
The Client Teller Associate is responsible for processing accurate financial transactions and providing exceptional professional service to bank clients. They must maintain compliance with banking regulations while managing cash and promoting bank products.
Requirements
A high school diploma and experience in customer service or cash handling are preferred. Proficiency in Microsoft Office and familiarity with banking regulatory standards are also desired.
Full job description
At Unity Bank, our culture is built on trust, care, and connection. We believe in meaningful work, open collaboration, and authentic relationships. Here, every employee takes pride in their role, empowered to make a difference—for our customers, our communities, and each other.
We’re more than a bank—we’re a community partner. When clients choose Unity, they invest in local dreams: planting seeds with farmers, opening doors on Main Street, and creating opportunities for neighbors.
We listen. We care. We connect. Every conversation matter, and every solution is crafted with heart. Together, we help people achieve their dreams—one relationship at a time.
Position Summary: The Client Teller Associate is responsible for delivering exceptional client experience by handling our clients’ financial transactions in our bank locations with accurate, timely, friendly, and professional results. This position will take a friendly, positive approach to the customer experience while maintaining high attention to detail. This position will float between our Augusta Unity Bank location and Fall Creek.
Responsibilities/Accountabilities:
Client Experience: Deliver consistent professional, and courteous client experiences aligned with Unity Bank defined service standards protocol. Responsible for providing both in-person service and answering branch incoming phone calls. Handle customer requests and respond to inquiries promptly and professionally.
Product Knowledge: Understand the Bank’s products and servicesto provide customized solutions for customers' needs. Be a resource to clients by answering questions or directing them to the proper department for resolution services
Transaction Standards: Accurately process a variety of client financial transactions within set processing timeframes, including accurately disbursing cash, processing loan payments, scanning proof work and other documents, and accurately entering data into the banking software. Balance and manage cash and coin to ensure compliance with banking industry standards.
Compliance and Quality Control: Ensure adherence to banking regulatory requirements, industry standards, internal policies, and procedures. Assist in branch audits and branch control reviews to ensure regulatory and procedural compliance.
Training and Development: Actively participate in ongoing training programs to enhance product knowledge, customer service skills, and maintain an ongoing understanding of company policies and processes.
Collaboration: Collaborate with cross-functional teams such as product development, marketing, and operations to ensure seamless coordination and alignment of customer operations with overall organizational goals to improve customer experience. Community Engagement
Education and Experience:
High School Diploma or equivalent preferred
One or more years of experience in customer service, cash handling, or retail experience preferred.
Banking software, Outlook, Microsoft Office products experience preferred.
Familiarity with bank regulatory and compliance standards preferred
Work Environment: Collaborative, trust-based, transparent, supportive, and comfortable community atmosphere. This position may include opportunities to travel across our footprint, working with customers, community members, and our Unity Team. This position will float between our Augusta Unity Bank location and Fall Creek.
This position may require prolonged periods of sitting and/or standing at a desk and working on a computer.
Regulatory Standards:Financial Institutions must adopt and comply with regulatory requirements. All employees of Unity Bank are required to comply with these standards and practices. Employees will be responsible for participation in training sessions for these regulatory compliance requirements. This will be offered through online sessions, department meetings, bank wide training, and other such media. In addition, compliance training that is specific to job responsibilities will be conducted. Any employee that knowingly fails to comply with the requirements, as outlined in the Compliance Manual and the related guidelines may be subject to disciplinary action, up to and including termination of employment.
Unity Bank provides financial services to retail and business customers through our branches located in Hunterdon, Middlesex, Somerset, Bergen, Union and Warren Counties in New Jersey and Northampton County in Pennsylvania. Unity Bank is a community-oriented commercial bank offering a variety of accounts, as well as a complete suite of business products and on-line services.
How much do Customer Service & Support jobs in Wisconsin pay?
Based on 1180 listings with disclosed salaries, most customer service & support jobs in Wisconsin pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Wisconsin right now?
There are currently 16,049 open customer service & support positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Festival Foods, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wisconsin?
Yes — 736 of the 16049 open customer service & support positions offer remote or hybrid work (308 remote, 428 hybrid).
How do I apply for Customer Service & Support jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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