Mecklenburg County, North Carolina, United States · On-site
Mid level
About Us Spare Time Entertainment operates 18 family entertainment centers across 12 states, from New England to the Carolinas, Tennessee, Alabama, and the Midwest. Bowling, dining, arcades, and events. Our corporate off…
Skills: Windows Server, Active Directory, VMware, Microsoft 365, Network administration
What You’ll Do • Set up party areas and tables with everything needed for the celebration • Greet guests and make sure every birthday kid feels like the star of the show • Keep the schedule on track:…
Skills: Customer Service, Event Coordination, Communication, Teamwork, Time Management
What You’ll Be Doing You’re basically the glue that keeps everything running smoothly: Creating an awesome guest experience using our Code S.E.R.V.E. standards Supporting servers and kitchen staff during busy…
Greenville, South Carolina, United States · On-site
Entry level
Why You’ll Love It Fast-paced, upbeat environment where every shift feels different Nights and weekends are when the fun really happens — perfect if you love being part of the weekend crowd Work with a team t…
Pineville, North Carolina, United States · On-site
Entry level
Why You’ll Love It Fast-paced, upbeat environment where every shift feels different Nights and weekends are when the fun really happens — perfect if you love being part of the weekend crowd Work with a team t…
Pineville, North Carolina, United States · On-site
Entry level
Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary. Answer guest inquiries over the phone and in-person; providing accurate information. Inform guests of upcoming promotions,…
Skills: Customer Service, POS System Operation, Cash Handling, Inventory Management, Communication
What You’ll Do Greet guests with energy and enthusiasm, making them feel welcome from the start. Take food and drink orders, provide recommendations, and promote specials and events. Ensure every guest’s expe…
What You’ll Do Greet guests warmly, help them get started, and explain games or attractions when needed. Keep an eye on the gaming floor. Assist with questions, fix small issues, and make sure everyone’s havi…
Skills: Guest service, Communication, Attention to detail, Multitasking, Cash handling
Greenville, South Carolina, United States · On-site
Entry level
Must be 16 years of age to apply. Prepare party area & table with required party supplies. Greet guests and escort them to the party area. Coordinate the timing of party activities with guests and teammates within each d…
Skills: Customer Service, Event Coordination, Safety Instruction, Cash Handling, Food And Beverage Service
What You’ll Do • Prep, cook, and assemble dishes according to recipes and presentation standards • Keep your workstation stocked, organized, and spotless • Follow proper portioning and minimize waste…
Windsor Locks, Connecticut, United States · On-site
Mid level
What You’ll Do: • Lead and support the front desk team • Keep the front-of-house clean, organized, and guest-ready • Oversee our lanes, arcade, and attractions throughout the day • Help schedule…
Skills: Team Leadership, Customer Service, Staff Training, Staff Scheduling, POS System Operation
Mecklenburg County, North Carolina, United States · On-site
Entry level
What You’ll Do Greet guests warmly, help them get started, and explain games or attractions when needed. Keep an eye on the gaming floor. Assist with questions, fix small issues, and make sure everyone’s havi…
Skills: Guest Service, Communication, Attention To Detail, Multitasking, Cash Handling
What You’ll Do: • Lead and support the front desk team • Keep the front-of-house clean, organized, and guest-ready • Oversee our lanes, arcade, and attractions throughout the day • Help schedule…
Skills: Team Leadership, Guest Service, Staff Scheduling, Staff Training, POS System Operation
Why You’ll Love It Fast-paced, upbeat environment where every shift feels different Nights and weekends are when the fun really happens — perfect if you love being part of the weekend crowd Work with a team t…
Greenville, South Carolina, United States · On-site
Entry level
What You’ll Do Greet guests with energy and enthusiasm, making them feel welcome from the start. Take food and drink orders, provide recommendations, and promote specials and events. Ensure every guest’s expe…
Skills: Guest Relations, Order Taking, POS System Operation, Cash Handling, Multitasking
Guest Services Supervisor - Spare Time Entertainment What You’ll Do Lead and support our Front Desk Attendants to keep the front of house running smoothly and the atmosphere lively, friendly, and organized. Ensure …
Why You’ll Love It Fast-paced, upbeat environment where every shift feels different Nights and weekends are when the fun really happens — perfect if you love being part of the weekend crowd Work with a team t…
Skills: Guest Interaction, POS System Operation, Cash Handling, Safety Enforcement, Customer Service
What You’ll Do Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment Keep all amusement areas—including arcade, laser tag, and escape rooms—clean, organi…
Skills: Team Leadership, Staff Scheduling, Inventory Management, Equipment Maintenance, POS Systems
Northampton, Massachusetts, United States · On-site
$65k–$75k/yr
Senior
Ready to lead the fun? Spare Time Entertainment is where bowling, arcade games, laser tag, escape rooms, a full-service restaurant, and private events all come together under one roof. We are looking for a General Manage…
Skills: P&L Management, Budgeting, Labor Management, Inventory Control, Team Leadership
Why You’ll Love It Fast-paced, upbeat environment where every shift feels different Nights and weekends are when the fun really happens — perfect if you love being part of the weekend crowd Work with a team t…
Skills: Guest Interaction, POS System Operation, Cash Handling, Safety Enforcement, Customer Service
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Full-time
Competitive compensation, Paid time off
Posted 11h ago
~40 hrs/week
Responsibilities
You will manage the day-to-day IT infrastructure across 18 entertainment centers and corporate offices, including server administration, network configuration, and cloud environment maintenance. Additionally, you will provide escalated end-user support and contribute to strategic IT projects such as cloud migrations and network standardization.
Requirements
The role requires at least 3 years of experience in systems or network administration with hands-on expertise in Windows Server, Microsoft 365, and networking fundamentals. Candidates must be comfortable with onsite hardware support, possess a valid driver's license, and be willing to travel to various locations approximately 25% of the time.
Full job description
About Us
Spare Time Entertainment operates 18 family entertainment centers across 12 states, from New England to the Carolinas, Tennessee, Alabama, and the Midwest. Bowling, dining, arcades, and events. Our corporate office recently relocated to Huntersville, NC, just outside Charlotte.
We are looking for an IT Systems Administrator to join a two person IT team supporting the entire company.
That means real ownership. You will run the day to day infrastructure across 18 entertainment centers, two corporate offices, and a growing cloud footprint, and you will be a hands on contributor on the projects that shape where the environment goes next. Reporting directly to the Director of Information Technology, you will have short lines to decisions and no layers to work through.
The right person is comfortable at the command line and equally comfortable on site at a center with a switch in one hand. If you like variety, autonomy, and seeing the results of your work, this is a good seat.
What You Will Do Systems and Servers Administer Windows Server environments including Active Directory, DNS, DHCP, Group Policy, and file services. Manage and monitor VMware virtualized infrastructure including patching, snapshots, and capacity. Administer our Microsoft 365 tenant covering user lifecycle, licensing, Entra ID, Intune, and SharePoint or OneDrive. Support Exchange and contribute to our migration to Exchange Online. Maintain backup infrastructure and validate recovery readiness.
Network Configure and maintain firewalls across all sites. Manage and expand switching and wireless deployments as we standardize the network company wide. Support site to site VPN across our WAN and contribute to SD-WAN design and implementation. Coordinate with ISPs on circuit provisioning, renewals, and escalations across a geographically distributed portfolio. End User and Site Support Provide escalated support for corporate users and center based thin client users. Manage the thin client fleet and help evaluate the next platform. Support VoIP infrastructure across all locations. Deploy and configure new hardware and build standard imaging procedures. Travel to centers roughly 25% of the time to execute onsite infrastructure work.
Security Administer endpoint security and identity protection tooling. Support network segmentation and PCI compliance posture in a card present environment. Monitor security events and escalate per established runbooks. What You Bring 3+ years in a systems or network administration role. Hands on Windows Server experience including AD DS, DNS, DHCP, GPO, and file services. Working knowledge of firewall administration, with FortiGate experience strongly preferred. Solid networking fundamentals including VLANs, routing, switching, IPSec and SSL VPN, and TCP/IP. Microsoft 365 administration including Exchange, Entra ID, Intune, and Teams. Familiarity with VMware vSphere or an equivalent hypervisor platform. PowerShell scripting for automation and administration. Willingness to participate in a rotating on call schedule for after hours support. Ability to work independently in a lean team with minimal supervision. Valid driver’s license and ability to travel to centers approximately 25% of the time.
Nice to Have Fortinet NSE certification at any level, or an equivalent network security credential. Experience with Ubiquiti UniFi switching and wireless. Familiarity with Veeam Backup and Replication. Experience supporting multi site retail, hospitality, or entertainment environments. Exposure to SD-WAN design or implementation. Experience with thin client platforms such as IGEL or Stratodesk. PCI-DSS awareness in a card present merchant environment.
What We Offer Direct partnership with the Director of Information Technology on infrastructure strategy for an 18 site national portfolio. High autonomy work where your decisions shape the environment from day one. An active project pipeline including firewall refresh, cloud migration, and network standardization. A people first culture rooted in entertainment and hospitality. Competitive compensation, benefits, and paid time off.
Related keywords
IT Systems AdministratorWindows ServerActive DirectoryVMwareMicrosoft 365FortiGateNetworkingVLANRoutingSwitchingIPSecSSL VPNPowerShellEntra IDIntuneSharePoint
About Bowl New England d/b/a Spare Time Entertainment
Create Memorable Experiences. Every Guest. Every Visit.
Industry
Recreational Facilities
Company size
1,001-5,000 employees
Founded
1968
Headquarters
Colchester, Vermont (VT)
LinkedIn followers
1,883
Spare Time Entertainment is a private, family-owned company that currently operates seventeen family entertainment centers in ten states throughout the Northeast, Southeast and the Midwest. They continue to move forward with their growth strategy for new site selections and will open two new centers in 2023 located in Omaha, Nebraska and Madison, Wisconsin.
Spare Time is where friends, family and good times come together. The facilities include bowling, laser tag, huge game rooms with the hottest arcade games, redemption/prize stores, restaurants/bars, VIP suites and escape rooms.
Whether you're planning to host your child's birthday party, corporate executives, girl's night out or a school spirit night - events are our specialty. We take great pride in Creating Memorable Experiences. Every Guest. Every Visit.
It's all about Games, Lanes, Food and Fun!
Offices: 506 Hercules Drive, Colchester, Vermont (VT) 05446, US
Create Memorable Experiences. Every Guest. Every Visit.
Industry
Recreational Facilities
Company size
1,001-5,000 employees
Founded
1968
Headquarters
Colchester, Vermont (VT)
LinkedIn followers
1,883
Spare Time Entertainment is a private, family-owned company that currently operates seventeen family entertainment centers in ten states throughout the Northeast, Southeast and the Midwest. They continue to move forward with their growth strategy for new site selections and will open two new centers in 2023 located in Omaha, Nebraska and Madison, Wisconsin.
Spare Time is where friends, family and good times come together. The facilities include bowling, laser tag, huge game rooms with the hottest arcade games, redemption/prize stores, restaurants/bars, VIP suites and escape rooms.
Whether you're planning to host your child's birthday party, corporate executives, girl's night out or a school spirit night - events are our specialty. We take great pride in Creating Memorable Experiences. Every Guest. Every Visit.
It's all about Games, Lanes, Food and Fun!
Offices: 506 Hercules Drive, Colchester, Vermont (VT) 05446, US