Where kids and families are always first At MultiCare Mary Bridge Children’s Hospital & Health Network, caring for kids is more than what we do — it’s our purpose. As the state-designated Level II Pediatric Trauma Center…
Skills: Patient registration, Patient admission, Medical billing, Insurance verification, Customer service
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$24/hr–$30/hr
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$24/hr–$37/hr
Part-time
professional certificate
Medical, Dental, Retirement benefits, Paid time off, Wellness resources
Posted 9d ago
~40 hrs/week
Responsibilities
The Patient Access Technician is responsible for managing accurate patient admissions, registrations, and bed assignments. They also perform eligibility verification and assist patients with financial counseling and insurance documentation.
Requirements
Candidates must have a graduate degree from a health vocational program or at least one year of experience in patient registration, billing, or customer service. Proficiency in clerical duties and healthcare administrative processes is required.
Full job description
Where kids and families are always first
At MultiCare Mary Bridge Children’s Hospital & Health Network, caring for kids is more than what we do — it’s our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound, we provide a comprehensive network of care designed specifically for children and adolescents.
Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported.
FTE: .01, Shift: Day, Schedule: 12 hr shifts
Position Summary
The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.
Responsibilities
You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary
Requirements
Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance
OR
One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred
About Mary Bridge Children’s
For more than 70 years, MultiCare Mary Bridge Children’s Hospital & Health Network has cared for children and families across the South Sound. Anchored by an 82-bed pediatric hospital in Tacoma, Mary Bridge offers a Level IV Neonatal Intensive Care Unit, a 24-hour pediatric-only Emergency Department and a state-designated Level II Pediatric Trauma Center.
As a comprehensive pediatric health network, Mary Bridge delivers expert, family-centered care across inpatient, outpatient and specialty services, supported by multidisciplinary teams dedicated to the unique needs of every child and family we serve.
Why Mary Bridge Children's?
Built for children and families
Delivering care designed specifically for kids and the families who support them, with a strong focus on family-centered care.
Award-winning care
Named a Top Children’s Hospital by The Leapfrog Group, earning this national recognition six times in the past eight years, with physicians consistently recognized on Top Doctors lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune.
Growing for the future
A new pediatric hospital and medical office building designed to support the future of children’s care.
Well-being and support
Generous time off, wellness resources and programs designed to help you maintain balance in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.88 - $37.85 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
Answering the Pacific Northwest’s call to health with compassionate, expert care for over 140 years.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Tacoma, WA
LinkedIn followers
73,287
MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Since then, MultiCare has partnered with our communities across the Pacific Northwest to answer calls to health, offering trusted expertise and compassionate care close to home.
Our comprehensive nonprofit system of health includes over 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly deliver care that helps you move forward with confidence.
For over 140 years, MultiCare has committed to helping communities across the Pacific Northwest live their healthiest lives. Health is calling, and when it does, our teams answer that call with expertise, innovation and compassion, delivering excellent care that supports every step of your health journey.
Offices: 315 Martin Luther King Jr. Way, Tacoma, WA 98415, US · 401 15th Ave SE, Puyallup, WA 98372, US · 1901 S Union Ave, Tacoma, WA 98405, US · 17700 S.E. 272nd St., Covington, WA 98042, US · 202 N Division St, Auburn, WA 98001, US
Health careNon profitHospitalHealth systemNot for profitDoctorand Medical ServiceInformation TechnologyHealth CareMedical
How much do Customer Service & Support jobs in Washington pay?
Based on 1709 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 14,892 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Kroger, Starbucks, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 828 of the 14892 open customer service & support positions offer remote or hybrid work (359 remote, 469 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington