About Evergreen Goodwill Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training,…
About Evergreen Goodwill Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training,…
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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Prescription coverage, Life insurance, Accidental death and dismemberment insurance
Posted 8d ago
~40 hrs/week
Responsibilities
The E-Commerce Books Production Associate is responsible for sorting, scanning, listing, and shipping books, media, and vinyl products. They must operate sorting machinery, meet production goals, and maintain a clean and safe warehouse environment.
Requirements
Candidates should have the ability to lift up to 50 pounds and work in a fast-paced environment. Proficiency in Microsoft Office and basic computer skills are required, while a high school diploma or GED is preferred.
Full job description
About Evergreen Goodwill
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.
The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.
Job Title: E-Commerce Books Production Associate
Department: E-Commerce
FLSA Status: Non-Exempt/Hourly
Reports to: E-Commerce Supervisor
About Goodwill
We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility.
About the Position
The E-Commerce Books Production Associate is responsible for sorting, scanning, listing and shipping books, media and vinyl.
Pay Rate: $21.30/hour
Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Effectively perform daily sorting, scanning, and/or listing of ISBN and non-ISBN books, media and vinyl.
Operate and load books into the book sorting machine.
Responsible to meet productivity standards and production goals
Responsible for grading the condition of books according to industry standards.
Collect book orders from warehouse, as needed.
Prepare shipping labels / package items sold, as needed.
Maintain a smooth flow of incoming and outgoing book product.
Maintain a clean work environment.
Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
Contributes to team effort by accomplishing related results as needed.
Perform other duties as assigned.
Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High school graduate or GED equivalency but not required.
Customer service experience preferred.
Knowledge of E-Commerce book processes is helpful
Knowledge of merchandise and customer service is desirable
Ability to work in a fast-paced environment and meet production deadlines.
Ability to operate automated systems to sort, scan, process, and ship books and media.
Computer/Technology Skills:
Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Internet research skills
Ability to learn new technology and software as related to the job.
Certificates, Licenses, or Registrations:
This role may require ability to operate an electric pallet jack and stacker. Certification and training provided by Evergreen Goodwill. Employee must meet eligibility requirements.
Physical Abilities:
While performing the duties of this job, the employee will be required to lift and carry up to 35 to 50 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.
Office and warehouse environment, moderate noise level, exposure to dust. Must be able to work a flexible schedule.
____
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.
Everyone Is Welcome
When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.
Why work at Evergreen Goodwill?
A health plan that includes medical, dental, vision and prescription coverage
100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
Flexible Spending Accounts (FSA) Plan
Roth and 403(b) Retirement Savings Plan program
Paid vacation, (9) holiday and sick time
Limited paid time off for Jury Duty and Bereavement Leave
Employee discounts
Employee referral bonus
Employee Assistance Program (EAP)
Mentorship Program
Career Advancement Opportunities
Paid Job Training
EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.
Goodwill is a 501(c)3 nonprofit organization whose mission is to help low-income and disadvantaged people in our community prepare for and secure jobs so they may achieve self-sufficiency for themselves and their families.
The people we help face poverty, lack of education and job skills, and limited English proficiency, all of which have kept them from finding or keeping employment.
Our comprehensive, free job training and education programs give our students the skills and training to find and keep a job.
Donors and shoppers are critical to our mission. Donations of reusable items from the community are sold in our stores, and the net proceeds, along with financial donations from foundations, corporations and individuals, make it possible for us to operate these programs at no cost to those in need in the communities we serve.
Offices: 700 Dearborn Pl. S., Seattle, WA 98144, US
Job Training & EducationRetail Thrift ShoppingEnglish for Speakers of Other LanguagesEducationJob skillsCareer skillsWorkforce Developmentand Job readinessTrainingEducation
How much do Customer Service & Support jobs in Washington pay?
Based on 1685 listings with disclosed salaries, most customer service & support jobs in Washington pay between $53k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 14,704 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 824 of the 14704 open customer service & support positions offer remote or hybrid work (363 remote, 461 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington