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Other
Posted 3d ago
~40 hrs/week
Responsibilities
The Shift Manager oversees daily restaurant operations, including staff supervision, inventory management, and ensuring compliance with food safety standards. They are responsible for maintaining a positive work environment, delivering excellent customer service, and preparing shift reports.
Requirements
Previous restaurant or fast-food experience is preferred for this role. Candidates must possess strong leadership and communication skills, with the ability to work a flexible schedule including evenings, weekends, and holidays.
Full job description
Job DetailsLevel: ManagementJob Location: TB 606 US Highway 29 North China Grove, NC 28023 | 040338 - China Grove, NC 28023Job Summary: As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.
Responsibilities
Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies. Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated. Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally. Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks. Cash Handling: Handle cash registers, process payments, and maintain accurate records. Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation. Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift. Training: Train new team members on company policies, procedures, and customer service standards. Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly. Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times. Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.
QualificationsQualifications
Experience: Previous restaurant or fast-food experience preferred. Leadership Skills: Ability to lead and motivate a team effectively. Communication: Excellent verbal communication skills. Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances. Availability: Flexible availability, including evenings, weekends, and holidays. Food Safety Certification: Preferred but not required (can be obtained on the job).
Fulenwider Enterprises, Inc. is a third generation family owned and operated restaurant company based in Morganton, North Carolina. J.V. and Helen Fulenwider became involved with Kentucky Fried Chicken in 1965 when they opened the first Fulenwider Enterprises KFC in Morganton, NC. With the aid of their two sons, Mike and Rusty, the business grew rapidly.
Today, with third generation, Michael Fulenwider serving at the helm, the company has grown to include 149 restaurants in 6 states and employs over 3,600 people.
Offices: Morganton, North Carolina 28655, US
KFCTaco Bellculturehiringand leadershipRestaurantsFood and Beverage
How much do Customer Service & Support jobs in Texas pay?
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