Position Summary: The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients. Supervisory Responsibilities: None Essential Tas…
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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Prescription drug coverage, 401k, Equity incentive plan
Posted 15d ago
~40 hrs/week
Responsibilities
The Account Coordinator provides administrative support to internal account managers and maintains professional relationships with external clients. Key duties include data entry, preparing enrollment materials, auditing billing statements, and assisting with account marketing.
Requirements
A high school diploma is required, and 1+ year of employee benefits experience in insurance is preferred. Proficiency in Microsoft Office and a Life & Health License are also preferred qualifications.
Full job description
Position Summary: The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients.
Supervisory Responsibilities: None
Essential Tasks: • Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests • Assists in marketing of accounts as directed by account managers • Assists with the preparation of reports, proposals and other presentation materials • Audits billing statements for accuracy on behalf of clients • Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc • Assists in processing necessary paperwork for submission to carrier –implementation • Attend local enrollment/client meetings as needed • Delivers outstanding customer service • Maintains agency files accurately and consistently • Attends and completes any training sessions or assignments as required • Performs other related tasks as needed
Core Competencies: • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction • Dependability: Acknowledgment of the importance of being present and punctual • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Experience and Education:
High school diploma or equivalent required
1+ year of employee benefits experience in the insurance field preferred
Commitment to continuous learning and professional development
Licensing and Credentials:
Active Life & Health License preferred
Systems:
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Physical Requirements:
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Employee Wellness Program
Company paid holidays, plus PTO
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
Higginbotham is an employee-owned leader in insurance, financial services and HR/employee benefits. Since 1948, the firm has combined national reach with local expertise, ranking as the 16th largest independent insurance brokerage in the U.S., according to The Hales Report. Higginbotham delivers customized programs supported by its Day Two Services®, ensuring clients receive proactive guidance and support throughout the life of every policy.
Guided by a values-driven culture, the firm is committed to its employees, clients, carrier partners and the communities it serves. Learn more at Higginbotham.com.
Offices: 500 W 13th St, Fort Worth, Texas 76102, US
Business InsuranceEmployee BenefitsPersonal InsuranceRetirement PlansLife InsuranceExecutive BenefitsRisk ManagementBenefit Plan Administrationand HR ServicesHuman Resources
How much do Customer Service & Support jobs in Tennessee pay?
Based on 1258 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Tennessee right now?
There are currently 17,297 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tennessee?
Yes — 929 of the 17297 open customer service & support positions offer remote or hybrid work (492 remote, 437 hybrid).
How do I apply for Customer Service & Support jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Tennessee