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Retail Customer Service Associate - Ole Red Tishomingo
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Part-time
high school
Posted 7h ago
~40 hrs/week
Responsibilities
The Retail Customer Service Associate provides excellent guest service, actively engages customers to drive sales, and maintains store merchandising standards. They are also responsible for accurate cash handling, inventory organization, and adhering to safety and emergency protocols.
Requirements
Candidates should have at least one year of experience in customer service, sales, or cash handling. A high school diploma or equivalent is preferred, along with an outgoing personality and an aptitude for sales.
Full job description
The Retail Customer Service Associate provides flawless customer service to guests of Ole Red Tishomingo. Adheres to the company service basics while promoting the retail products within Ole Red location.
Provides polite and courteous service to all guests.
Provide information about current and upcoming events, while actively greeting and welcoming all guests into the store.
Actively engages all guests on the sales floor.
Provide excellent customer service by adhering to all customer service initiatives as laid out by the Store Manager.
Actively sells and upsells products based on customer likes and needs.
Learns and knows the product collections that are carried in each location.
Become proficient in the stock we carry to better assist all guests.
Responsible for creating and maintaining merchandising presentation throughout the store including visual presentations.
Keeps merchandise stocked and the store properly filled and organized throughout the shift.
Maintains general order and cleanliness of merchandise location and stockrooms. Includes cleaning windows, spot sweeping of floors, dusting of merchandise displays and emptying trashcans as needed.
Accountable for daily cash register sales and proper check in/check out procedures, adhering to Ryman Hospitality cash-handling policies.
Ensure adding on to sales is done with consistency.
Responsible for work of others as requested. Provides the management team with customer comments and feedback about the merchandise, offerings and experiences at our facilities.
Reports any concerns, maintenance problems, etc. to management.
Responsible for being familiar with emergency procedures and responding accordingly in emergency situations, including properly evacuating the retail location, moving all employees and guests at least 300 feet from the building, should an evacuation become necessary.
Performs other duties as assigned.
Qualifications
Education
HS diploma or equivalent preferred.
Experience
At least one year of experience in customer service, sales, and/or cash handling preferred.
Knowledge, Skills and Abilities
Possess an outgoing personality and an aptitude for sales.
Rooted in 125 years of Music City history, with iconic entertainment brands, world-renowned destination hotels and new ventures emerging every year, there is no limit to opportunity with us. Come see what it means to make Music City, "Music City," as we continue to celebrate the country lifestyle and superior hospitality in both Nashville and beyond.
Ryman Hospitality Properties, Inc. (NYSE:RHP) is a REIT for federal income tax purposes, specializing in group-oriented, destination hotel assets in urban and resort markets. The Company’s owned assets include a network of four upscale, meetings-focused resorts totaling 8,114 rooms that are managed by lodging operator Marriott International, Inc. under the Gaylord Hotels brand. Other owned assets managed by Marriott International, Inc. include Gaylord Springs Golf Links, the Wildhorse Saloon, the General Jackson Showboat, The Inn at Opryland, a 303-room overflow hotel adjacent to Gaylord Opryland and AC Hotel Washington, DC at National Harbor, a 192-room overflow hotel near Gaylord National.
The Company also owns and operates media and entertainment assets, including the Grand Ole Opry, the legendary weekly showcase of country music’s finest performers for over 90 years; the Ryman Auditorium, the storied former home of the Grand Ole Opry located in downtown Nashville; 650 AM WSM, the Opry’s radio home; and Ole Red, a country lifestyle and entertainment brand.
Offices: 1 Gaylord Dr., Nashville, Tennessee 37214, US · 2804 Opryland Dr, Nashville, Tennessee 37214, US · 116 5th Ave N, Nashville, Tennessee 37219, US · 2644 McGavock Pike, Nashville, Tennessee, US · 300 Broadway, Nashville, Tennessee, US
Rooted in 125 years of Music City history, with iconic entertainment brands, world-renowned destination hotels and new ventures emerging every year, there is no limit to opportunity with us. Come see what it means to make Music City, "Music City," as we continue to celebrate the country lifestyle and superior hospitality in both Nashville and beyond.
Ryman Hospitality Properties, Inc. (NYSE:RHP) is a REIT for federal income tax purposes, specializing in group-oriented, destination hotel assets in urban and resort markets. The Company’s owned assets include a network of four upscale, meetings-focused resorts totaling 8,114 rooms that are managed by lodging operator Marriott International, Inc. under the Gaylord Hotels brand. Other owned assets managed by Marriott International, Inc. include Gaylord Springs Golf Links, the Wildhorse Saloon, the General Jackson Showboat, The Inn at Opryland, a 303-room overflow hotel adjacent to Gaylord Opryland and AC Hotel Washington, DC at National Harbor, a 192-room overflow hotel near Gaylord National.
The Company also owns and operates media and entertainment assets, including the Grand Ole Opry, the legendary weekly showcase of country music’s finest performers for over 90 years; the Ryman Auditorium, the storied former home of the Grand Ole Opry located in downtown Nashville; 650 AM WSM, the Opry’s radio home; and Ole Red, a country lifestyle and entertainment brand.
Offices: 1 Gaylord Dr., Nashville, Tennessee 37214, US · 2804 Opryland Dr, Nashville, Tennessee 37214, US · 116 5th Ave N, Nashville, Tennessee 37219, US · 2644 McGavock Pike, Nashville, Tennessee, US · 300 Broadway, Nashville, Tennessee, US