Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, the Titanic, and The Comedy Barn is a collection of family-friendly fun-attractions in Pigeon Forge, TN. Our guest service agents are a part of each …
Priates Voyage - Call Center & Box Office Attendant
Pigeon Forge, Tennessee, United States · On-site
Entry level
Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, the Titanic, and The Comedy Barn is a collection of family-friendly fun-attractions in Pigeon Forge, TN. Our guest service agents are a part of each …
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Full-time
high school
Posted 13d ago
~40 hrs/week
Responsibilities
Act as the primary point of contact for guests by managing admissions, reservations, and ticket changes. Ensure a positive guest experience through professional communication and accurate data entry into the ticketing system.
Requirements
Candidates must be at least 18 years old and possess a high school diploma or GED. The role requires the ability to stand for long periods and work with computer systems in varying temperatures.
Full job description
Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, the Titanic, and The Comedy Barn is a collection of family-friendly fun-attractions in Pigeon Forge, TN. Our guest service agents are a part of each attraction, and we want you to join our team so together we can "Greatly Exceed Expectations"!
This is an on-site position.
Seeking night and/or weekend availability.
Essential duties and responsibilities:
Perform as a greeter and initial contact for guests by assisting them in a professional manner with admission, reservations, tickets changes, and other attendance-related needs and requests.
Consistently reflect a courteous, upbeat, and positive attitude towards guests, exemplifying, promoting, and advancing a culture of outstanding customer engagement and service.
Maintain and display a working knowledge of the theaters and attractions.
Resolve mistakes, errors, and issues related to bookings and or reservations.
Distribute tickets accordingly to guests as they arrive at show time.
Capable of accurately entering data into the ticketing system and always displaying an excellent telephone presentation.
Guest service agents handle a variety of duties by cross-training. Including ticket booth, greeting, and phone reservations.
Qualification Requirements:
At least 18 years of age.
Education requirements include a high school diploma / GED or an equivalent combination of education and experience.
Physical Demands:
Continuous and occasional standing and walking on level ground as well as up and down steps.
Continuous hearing and oral communication at a conversational level and at a high acuity level.
Continuous work with computers and ticketing systems.
Frequently exposed to changes in temperature and humidity.
How much do Customer Service & Support jobs in Tennessee pay?
Based on 1258 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Tennessee right now?
There are currently 17,297 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tennessee?
Yes — 929 of the 17297 open customer service & support positions offer remote or hybrid work (492 remote, 437 hybrid).
How do I apply for Customer Service & Support jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Tennessee