East Lampeter Township, Pennsylvania, United States · Hybrid
$22/hr–$36/hr
Mid level
Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are co…
Skills: Human Resources, Customer Service, Onboarding, Benefits Administration, Payroll Administration
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Pet grooming, Bathing, Haircuts and styling, Nail trimming, Ear cleaning
King of Prussia, Pennsylvania, United States · On-site
$15/hr–$24/hr
Entry level
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the ev…
Skills: Customer engagement, Styling, Product knowledge, Sales, Business acumen
Summary: Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures(SOPs). Job Description: 1 In c…
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Outside sales, Prospecting, Negotiation, Cold-calling, Lead generation
Bensalem Township, Pennsylvania, United States · Hybrid
Mid level$38B raised
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Outside sales, Prospecting, Negotiation, Cold-calling, Lead generation
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location…
Skills: Inventory Management, Team Leadership, Merchandising, Staff Scheduling, Customer Service
Client Services Director Lead People. Solve Challenges. Create Impact. Build Your Legacy. Location: Jenkintown, PA — On-Site Employment Type: Full-Time, Exempt Turn Complexity Into Impact—With People at the Center At Vis…
Skills: Leadership, Operations management, Team development, Client services, Problem solving
Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forwar…
Skills: Medical history collection, Patient scheduling, EMR, Clinical documentation, Specimen collection
Job Description: Job Description Machine Technician - About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right …
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Spring Township, Pennsylvania, United States · On-site
Mid level$51M raised
The Senior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-gi…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Spring House, Pennsylvania, United States · On-site
$23/hr–$24/hr
Mid level
The Opportunity: In this role, you will report to the Onsite Supervisor and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based la…
Skills: Gmp regulations, Material handling, Inventory replenishment, Sap, Inventory management
Pennsylvania Academy of the Fine Arts
Manager of Membership
Philadelphia, Pennsylvania, United States · On-site
Mid level
ABOUT PAFA Founded in 1805, the Pennsylvania Academy of the Fine Arts (PAFA) is America's first school and museum of fine arts. Located in the center city of Philadelphia, PAFA is intimate in scale with a strong sense of…
Skills: Membership management, Strategic planning, CRM, Data analysis, Project management
Allentown, Pennsylvania, United States · Remote OK
$64k–$122k/yr
Mid level$860M raised
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a…
Delivery Driver Position - Unlock Your Potential with Us! Are you a responsible and dedicated individual? Do you thrive in a team-oriented environment? We're on the lookout for a Delivery Driver to join our dynamic team.…
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Retail sales, Customer service, Solution-based selling, Customer engagement, Communication
Upper Moreland Township, Pennsylvania, United States · On-site
Entry level$17B raised
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$22/hr–$36/hr
Other
high school, bachelor degree
Medical plans, Prescription drug coverage, Flexible spending account, Health savings account, Dental insurance, Vision insurance
Posted 5d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
The Employee Services Administrator provides daily support and acts as a subject matter expert for HR functions such as onboarding, benefits, and employee changes. They are responsible for managing inquiries through various channels, maintaining HR systems, and ensuring compliance with company policies and labor laws.
Requirements
Candidates must have at least 3 years of customer service experience and 2 or more years of experience working within an HR department. A high school diploma is required, while a bachelor's degree in Human Resources or a related field is preferred.
Full job description
Value Proposition
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This is a full-time, hybrid career opportunity based out of our Corporate Headquarters location in Lancaster, PA.
The Employee Services Administrator is part of the HR Employee Services Group that provides excellent service to internal and external customers through HR call and contact center. Responsible for providing daily support and acting as the subject matter expert for one of the following main functions: onboarding, employee changes, communications and knowledge management, general operations or benefits. Collaborate with direct team members, Payroll, HR Systems and other areas of Human Resources when there are changes or complications that impact the employee or ESG workflow. Responsible for continuous improvement of assigned role with a focus on the digital employee experience.
Responsibilities
Coordination of the entire pre-hire process for new employees including new hire communications, background screening adjudication, and coordination of day 1 logistics and processing. First point of contact for new hire and hiring manager inquiries. Responsible for onboarding of new directors and coordination of temporary agency requests. Supports the new hire orientation and referral programs.
Responsible for timely review, escalation and processing of employee changes, including internal onboarding. Partners with HR Business Partners, Talent Acquisition Adivisors, Payroll and IT to ensure accuracy of internal onboarding and employee job/salary changes. Supports employee offboarding process and is the first point of contact for HR Business Partners, exiting and terminated employees, and managers for offboarding inquiries. Responsible for creation of requisitions requests that are submitted through the Post My Job process.
Responsible for research, triage and timely response of all Tier 1 inquiries that come in through the HR email box, ticketing system and live bot. Escalates Tier 2 and Tier 3 inquiries to the appropriate HR member. Administrator for the HUB and HR Chat Bot performance management. Responsible for ensuring timely updates and accuracy of employee communications and resources. Supports the social media promotions and new hire roundtable program. Responsible for research, triage and timely response of all Tier 1 inquiries that come in through the HR email box, ticketing system and live bot. Escalates Tier 2 and Tier 3 inquiries to the appropriate HR member. Administrator for the HUB and HR Chat Bot performance management. Responsible for ensuring timely updates and accuracy of employee communications and resources. Supports the social media promotions and new hire roundtable program.
Responsible for supporting time and attendance processing requests, updates and Tier 1 inquiries. Escalates Tier 2 time and attendance inquiries to HR Operations Specialist. Supports SAFE Act administration and compliance. First point of contact for various ESG duties and programs including verifications of employment, labor law poster compliance, parking and invoice administration, record retention and employee file requests , scholarship program and tuition reimbursement program.
Responsible for providing direct support to the Benefits team for various items related to medical enrollment, changes and deductions, 401k administration, Worker’s Compensation, and leave of absence administration. First point of contact for Tier 1 Benefits inquiries received through ESG email, tickets or call center. Provides updates and changes to Benefits HUB resources and ChatBot. Coordinates the wellness reimbursement program.
Qualifications
Education
High School Diploma or equivalent. Specialty: Does not apply at this level. (Required)
Bachelor's Degree or the equivalent experience. Specialty: Human Resources, Business Administration, or Organizational Behavior and Development. (Preferred)
Experience
3 or more years customer service experience in a call center, email, or personal environment. (Required)
2 or more years working within a Human Resources department providing support for HRIS/Data Management, employee onboarding, benefits administration, payroll administration and/or time system administration. (Required)
Certifications
Society of Human Resources Management Certification. (Preferred)
Other Duties as Assigned by Manager
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Pay Transparency
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.
The hourly rate for this position is $22.16 - $36.92.
Benefits
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.
EEO Statement
Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Related keywords
Human ResourcesOnboardingBenefits AdministrationPayrollHRISCustomer ServiceCall CenterComplianceRecord RetentionTime and AttendanceEmployee RelationsData ManagementKnowledge ManagementSocial MediaWellness Program401k
Banking Better, Together is our commitment to customers to provide dedicated, personal service and to help them reach their financial goals.
Our community-oriented style of banking enables us to provide flexibility and personalized responses. We’re not just in the banking business; we’re in the business of building lasting relationships.
Fulton Bank, a part of Fulton Financial Corporation, is a full-service commercial bank headquartered in Lancaster, PA, operating over 200 financial centers and specialty offices. We offer a suite of products, including lending, mortgage, investment management and trust services, and business solutions to our communities in Pennsylvania, Maryland, Delaware, Virginia and New Jersey, and the technology to bank anytime, anywhere.
Our workplace offers continuous learning, collaboration, innovation, and integrity, along with a competitive salary and benefits. We have career opportunities at every experience level and we’re looking for people who are passionate about customer service and lasting relationships.
When you become a part of our team, you become part of an organization that values each person who contributes to our success: from our employees to our customers and to everyone in the communities where we live. Learn more and join our team at https://www.fultonbank.com/About-Fulton-Bank/Careers.
Fulton Financial Corporation (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, disability, genetic information, marital status, covered veteran status, or any other legally protected status.
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1898 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 28,311 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1545 of the 28311 open customer service & support positions offer remote or hybrid work (694 remote, 851 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania