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The Massage Therapist provides therapeutic treatments and massages to clients while maintaining a clean and safe environment. They are also responsible for promoting spa products and ensuring exceptional customer service.
Candidates must be at least 18 years old with a high school diploma and a current New York state license in massage therapy. Strong communication skills and the physical stamina to work in a fast-paced casino environment are required.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Apply external manipulations to stimulate circulation, reduce muscle tension and promote relaxation.
2. Organize room and supplies prior to services and sanitizes room at completion of services.
3. Must possess knowledge of and ability to effectively apply techniques and procedures related to massage therapy. Adheres to all health and safety precautions.
4. Promote the sale of salon/spa products and services.
5. Maintain professional proficiency in state-of-the-art techniques, procedures, equipment and all phases of the massage process.
6. Promote positive public/employee relations at all times.
7. Maintain a clean, safe, hazard-free work environment within area of responsibility.
8. Perform all other related and compatible duties as assigned.
9. Must adhere to Seneca Gaming Corporation Policies and Procedures.
10. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
11. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
12. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
13. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
14. Attend all necessary meetings.
15. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
16. Appropriate attire/ clean uniform/ appearance
Education/Experience:
1. Must be 18 years of age or older upon employment.
2. High school diploma or equivalent required.
3. Must possess a current NY state license in massage therapy. Maintain license during employment, responsible for renewal of license.
4. Possess well-developed customer service techniques and interpersonal skills to effectively communicate with clients.
Language Skills and Reasoning Ability:
1. Must possess excellent communication skills.
2. Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3. Ability to define problems, collect data, establish facts and draw valid conclusions.
4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. While performing the duties of this job, the employee is regularly required to stand; use hands to massage, handle, and feel.
2. Must be able to work with spa products and equipment.
3. Light lifting.
4. Must be able to stand, walk, and move through all areas of the casino/hotel for extended periods of time.
5. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
Not all 8 hours are created equal ... We have the BEST! #TheBest8Hours
Since opening Seneca Niagara Casino in 2002, Seneca Gaming Corporation has grown into one of the largest private sector employers in Western New York, with 4,000 employees at its three locations. The company operates world-class facilities offering more than 6,000 slot machines, 140 table games, 1,000 hotel rooms, a championship golf course and other related amenities. Established by the Seneca Nation of Indians in August of 2002, Seneca Gaming Corporation is the umbrella company of three incredible gaming and resort destinations, and an award-winning golf course. With our wide array of services and amenities, there are literally hundreds of exciting opportunities to grow your career with us. From Table Games Dealers to Culinary Professionals, Advertising and Marketing experts to Hospitality and Spa, there’s a role for everyone! And with guests from all over the world, no two days are ever alike! You’ll never be bored here – that’s why we like to think we have The Best 8 Hours around. View a FULL LIST of current career opportunities: thebest8hours.com
Offices: 310 4th St, Niagara Falls, New York 14303, US · 1 Fulton St, Buffalo, New York 14204, US · 777 Seneca Allegany Blvd, Salamanca, New York 14779, US · 700 Falls St, Niagara Falls, New York 14303, US
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