Hasbrouck Heights, New Jersey, United States · On-site
$22/hr–$28/hr
Mid level
Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and t…
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Service Advisor POSITION SUMMARY Service Advisors are responsible for providing excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the…
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Skills: MS Office, Excel, Administrative Support, Analytical Skills, Bidding And Quoting
Riverside Township, New Jersey, United States · On-site
Mid level
Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Essential Dutie…
Skills: Staff Management, Customer Service, Recruiting, Hiring, Training
POSITION SUMMARY Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies …
Benefits: 401(k) Company car Employee discounts Health insurance Opportunity for advancement Paid time off Training & development About the Role: Action Termite and Pest Control Inc is looking for a motivated and persona…
Skills: Pest Control, Extermination, Customer Service, Communication Skills, Route Management
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments.…
Skills: Cleaning, Guest Satisfaction, Chemical Handling, Housekeeping Procedures, Communication
Job Purpose: The expeditors’ primary role is to manage the “Order Management Process” while adhering to all HACCP, local, and state food safety practices. This includes receiving orders, disseminating t…
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical…
Skills: Customer Service, Communication Skills, Multitasking, Organization, Microsoft Office
Together We Build – Partnership, Innovation, Excellence, and Safety at Kelso Industries We’re not just offering a job, we’re inviting you to be part of a team built on PARTNERSHIP, INNOVATION, EXCELLENCE, and SAFETY. PAR…
Skills: Customer Service, Communication Skills, Multitasking, Organization, Microsoft Office
Cape May Court House, New Jersey, United States · On-site
$15/hr–$16/hr
Entry level
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading and Unloading, Communication
Schwartz Mazda
Receptionist- Evening
Shrewsbury, New Jersey, United States · On-site
Entry level
Schwartz Mazda is a fourth generation family owned business dedicated to the most positive customer experience. We pride ourselves on our reputation and the way our employees are treated, which reflects on the way we tre…
Skills: Communication, Organizational Skills, Microsoft Office, Customer Service, Switchboard Operation
Freehold Township, New Jersey, United States · On-site
$22/hr–$25/hr
Mid level$1.1B raised
Job Description Overall Job Summary: Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role …
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
We're looking for a customer-focused Business Analyst who enjoys solving problems, working with data, and helping clients succeed. In this role, you'll support clients and internal teams by troubleshooting issues, mainta…
Skills: Business Analysis, Customer Service, Data Analysis, Problem Solving, Microsoft Excel
Basking Ridge, New Jersey, United States · On-site
Entry level
IVIRMA is seeking a full-time Patient Financial Coordinator to join our growing team in our Revenue Cycle department. You will be responsible for all aspects of a patients’ financial account including explaining fi…
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$22/hr–$28/hr
Full-time
high school
Medical, Dental, Vision, Life Insurance, Short Term Disability, Supplemental Benefits
Posted 19d ago
~40 hrs/week
Responsibilities
Support the service and tire team by driving sales and ensuring efficient shop productivity and organization. Assist in customer care, staff coaching, and maintaining safety and housekeeping standards within the service center.
Requirements
Requires a high school diploma, a valid driver's license, and at least one year of experience in an automotive service environment. Candidates should possess strong communication skills and the ability to handle physical demands up to 50 pounds.
Full job description
Position Summary
Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running efficiently, and shop productivity is maintained to company standards.
Duties & Responsibilities
Under the direction of the Store Manager of Service, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including tire related stocking. Ensure that service equipment is in proper working order and housekeeping standards are followed according to SSC direction and instruction.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts (OP) procurement and vendor payment practices.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Drives sales goals for the service center operation, both through personal engagement with customers and by observing and coaching the advisors on their customer interactions.
Assist the Store Manager of Service in training and coaching service selling associates on "Pep Boys Customer Care Process," Courtesy Vehicle Inspections (CVIs), and general operation of store systems. Performs CVIs and other service-related tasks as qualified and directed.
Assist in monitoring the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Help with the day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs through associate observations.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicates with all store associates, management, and customers.
In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff, observing and coordinating operational activities.
Key holder and responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
One year of experience in automotive service environment.
One year of automotive service sales experience preferred.
Valid Driver's License .
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Acted as a work lead or supervisor previously.
Ability to exercise judgement and to work independently.
Strong customer service skills.
Ability to handle difficult customer situations.
Comfortable utilizing up-sell techniques.
Strong cash handling skills, including the use of POS systems.
Strong verbal communication skills.
Demonstrated consistency, accuracy and follow-through.
Ability to work Days, Nights, Holidays and Weekends.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
Benefits
Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members
Pay Range
$22.68 to $28.80 per hour based on experience
Commission and Bonus potential
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Related keywords
Automotive ServiceTire SalesFleet BusinessCourtesy Vehicle InspectionsCVIReverse LogisticsPoint of SalePOSShop ProductivityMerchandisingCustomer Care ProcessAutomotive SalesService LaborParts Procurement
Browse all Pep Boys locations in U.S. and Puerto Rico. We offer premium tire brands, aftermarket car parts, and accessories - schedule your oil change and repair services online.
Offices: 3111 W ALLEGHENY AVE, Philadelphia, Pennsylvania 19132, us
How much do Customer Service & Support jobs in New Jersey pay?
Based on 2139 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New Jersey right now?
There are currently 16,102 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Jersey?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Starbucks, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Jersey?
Yes — 834 of the 16102 open customer service & support positions offer remote or hybrid work (384 remote, 450 hybrid).
How do I apply for Customer Service & Support jobs in New Jersey?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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