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Full-time
high school
Medical, Time Off, Retirement, Free Meals, Free Uniforms, Free Parking
Posted 9d ago
~40 hrs/week
Responsibilities
The Host/Hostess is responsible for welcoming guests, obtaining party information, and ushering them to their seats. They also manage the podium phone and ensure a positive, memorable entertainment experience for all guests.
Requirements
A high school diploma or equivalent is required, with a preference for at least 6 months of experience in high-volume food or customer service. Candidates must possess an outgoing personality and the ability to communicate effectively in English.
Full job description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The Host / Hostess is responsible for welcoming and greeting guests at restaurant, obtaining information from guests and ushering guests to seats while ensuring a positive guest experience.
Greets guest at entrance to restaurant in a positive manner.
Obtains basic information from guest such as name, number in party, and seating preferences.
Ushers’ guests to sit location at a place that is comfortable to the guests.
Promotes positive guest/employee relations.
Answers podium phone.
Other assignments as directed.
QUALIFICATIONS:
High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
Ability to deliver at a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
BENEFITS INCLUDE:
Medical, Time Off and Retirement benefits offered through Local Union Representation
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay rate $23.06 an hour
Related keywords
HospitalityFood ServiceGuest ExperienceRestaurant HostingCustomer RelationsHigh Volume ServiceHard Rock Hotel & Casino
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience.
Industry
Gambling Facilities and Casinos
Company size
501-1,000 employees
Founded
2025
Headquarters
Ottawa, Ontario
LinkedIn followers
5,305
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, horse harness racing, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
How much do Customer Service & Support jobs in New Jersey pay?
Based on 2096 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New Jersey right now?
There are currently 15,702 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Jersey?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Starbucks, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Jersey?
Yes — 806 of the 15702 open customer service & support positions offer remote or hybrid work (371 remote, 435 hybrid).
How do I apply for Customer Service & Support jobs in New Jersey?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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