Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Spec…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of communit…
Overview We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities Initiate collection activities on past d…
Overview We are currently looking for a Project Estimator to be responsible for performing customer site inspections, estimating labor and material costs, and preparing customer proposals. Responsibilities Perform custom…
Skills: Site inspection, Cost estimation, Labor cost analysis, Material cost analysis, Proposal preparation
Hope Mills, North Carolina, United States · On-site
Entry level$858M raised
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Timmonsville, South Carolina, United States · On-site
Mid level$858M raised
Overview We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of t…
Greenville, South Carolina, United States · On-site
Entry level$858M raised
Overview Looking for a career with purpose? One that grows your skills and contributes to a highly successful team? If you answered yes to these questions, then we would like you to join our industry-leading Service Tech…
Skills: Propane system maintenance, Heating oil system repair, Troubleshooting, Customer service, Safety compliance
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Town of Guilderland, New York, United States · On-site
$22/hr–$28/hr
Entry level$858M raised
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of communit…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of communit…
Skills: Fuel system installation, Appliance maintenance, Troubleshooting, Vehicle maintenance, Customer service
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of communit…
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
Overview Looking for a career with purpose? One that grows your skills and contributes to a highly successful team? If you answered yes to these questions, then we would like you to join our industry-leading Service Tech…
Skills: Propane system maintenance, Heating oil system repair, Troubleshooting, Customer service, Safety compliance
Pamlico County, North Carolina, United States · On-site
Entry level$858M raised
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of commu…
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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401(k) with company match, Disability insurance
Posted 1d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The Customer Relations Specialist serves as the primary point of contact for customers, managing inbound and outbound calls to resolve issues and address service needs. They are also responsible for maintaining accurate account records and proactively identifying sales opportunities to support customer retention and acquisition.
Requirements
Candidates must have a minimum of 3 years of experience in a customer service role and possess solid computer skills, including proficiency in Microsoft Office. A High School diploma or GED is preferred, along with the ability to multi-task and prioritize assignments effectively.
Full job description
Overview
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Minimum of 3 years of experience in a customer service role• Minimum of a High School diploma or GED preferred• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster
Suburban Propane Partners, L.P., is a nationwide distributor of propane, fuel oil and related products and services, as well as a marketer of natural gas and electricity, servicing over 1 million customers through 700 plus locations across 41 states. The company proudly celebrated 90 years of innovation, growth and quality service in 2018. Suburban Propane is a New York Stock Exchange listed limited partnership headquartered in Whippany, NJ.
•We are proud of our 90-year plus legacy of our unwavering commitment to the highest standards for safety, the peace of mind that comes from the flexibility, reliability and dependability that underscores our commitment to excellence in customer service as well as our dedication to providing the highest quality service to our customers and our local communities. The success of this legacy is attributed to all of our dedicated employees serving our local communities across the country.
•Through our SuburbanCares pillar, we are dedicated to giving back to the local communities we serve across our national footprint, as well as our many employee-focused initiatives from career development to hiring initiatives such as “Steer Your Career,” “Heroes Hired Here,” “Apprentice Program,” as well as our philanthropic endeavors.
•Through our Go Green with Suburban Propane pillar, we are committed to the development of innovative solutions to further reduce the emissions profile of propane, to creating a pathway to zero carbon emissions and promoting the affordable, clean burning and versatile nature of propane as a bridge to a green energy future.
Offices: 240 Route 10 West, Whippany, New Jersey 07981, US
Reliable Automatic Fuel Delivery & Budget Payment PlanPrompt Delivery and InstallationHeating Equipment Service PlansSafety Trained Professionalsand 24/7/365 Emergency ServiceFuelRenewable EnergyEnergy
Suburban Propane Partners, L.P., is a nationwide distributor of propane, fuel oil and related products and services, as well as a marketer of natural gas and electricity, servicing over 1 million customers through 700 plus locations across 41 states. The company proudly celebrated 90 years of innovation, growth and quality service in 2018. Suburban Propane is a New York Stock Exchange listed limited partnership headquartered in Whippany, NJ.
•We are proud of our 90-year plus legacy of our unwavering commitment to the highest standards for safety, the peace of mind that comes from the flexibility, reliability and dependability that underscores our commitment to excellence in customer service as well as our dedication to providing the highest quality service to our customers and our local communities. The success of this legacy is attributed to all of our dedicated employees serving our local communities across the country.
•Through our SuburbanCares pillar, we are dedicated to giving back to the local communities we serve across our national footprint, as well as our many employee-focused initiatives from career development to hiring initiatives such as “Steer Your Career,” “Heroes Hired Here,” “Apprentice Program,” as well as our philanthropic endeavors.
•Through our Go Green with Suburban Propane pillar, we are committed to the development of innovative solutions to further reduce the emissions profile of propane, to creating a pathway to zero carbon emissions and promoting the affordable, clean burning and versatile nature of propane as a bridge to a green energy future.
Offices: 240 Route 10 West, Whippany, New Jersey 07981, US
Reliable Automatic Fuel Delivery & Budget Payment PlanPrompt Delivery and InstallationHeating Equipment Service PlansSafety Trained Professionalsand 24/7/365 Emergency ServiceFuelRenewable EnergyEnergy