HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Leadership, Coaching, Problem solving, Multi-tasking
Harrison Township, Michigan, United States · On-site
Mid level
Do you have experience working with insurance adjusters on claims? Are you organized, detail-oriented, and committed to delivering high-quality work? Do you have experience helping people and businesses rebuild after a d…
Skills: Xactimate, Construction estimating, Project scoping, Blueprint reading, Relationship building
Store Delivery Driver Are you a dependable driver who loves being on the road and enjoys working with customers? NAPA is hiring Delivery Drivers to deliver automotive parts across the metropolitan area. Join a trusted Fo…
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer servi…
Skills: Customer service, Cash handling, Problem resolution, Financial center procedures, Communication
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Merchandising, Customer service, Team leadership, Inventory management, Training and mentoring
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer servi…
Skills: Customer service, Cash handling, Financial services, Problem resolution, Communication
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer servi…
Skills: Customer service, Cash handling, Problem resolution, Communication, Financial services
The Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankr…
Skills: Collections, Loan servicing, Loss mitigation, Customer advocacy, Financial discovery
Position Overview About Us: At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team…
The Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankr…
Skills: Mortgage servicing, Collections, Loss mitigation, Customer advocacy, Financial counseling
The Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankr…
Skills: Collections, Loss mitigation, Customer advocacy, Financial counseling, De-escalation
Job DetailsJob Location: Lansing, MI 48910Position Type: Full TimeONBOARDING SPECIALIST Lansing, MI, USA Convergence Networks is one of North America’s leading managed service and managed security providers. We are…
Great Lakes Wine & Spirits is Michigan's Largest Alcoholic Beverage Wholesaler, servicing all 83 Michigan counties. Employing over 1,000 people with facilities throughout the state, We Are Local, Everywhere. Founded as a…
Position Summary... What you'll do... Communicates and explains Membership types programs and benefits to current and prospective Members to assist with account decisions build Membership levels encourage renewals commun…
Deliver parts and/or products to O’Reilly stores and DC in a safe and efficient manner. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Drive company vehicle to deliver parts and products to stores and/…
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Utility Specialist I (Union) Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox locati…
Job Description Summary You will work in the field and report to the Property Claim Manager, handling homeowner property field claims in the Detroit, MI area. Also open to Pontiac, Southfield and Mt. Clemens areas. You m…
Madison Heights, Michigan, United States · On-site
Mid level$27M raised
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Team leadership, Mentoring, Coaching, Customer service, Staffing
Job Type: Per Required Need Work Location: Market - SS - MI - Detroit North Overview: 2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our te…
Job Type: Per Required Need Work Location: Market - SS - MI - Detroit South Overview: 2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our te…
The Key Carrier acts as a Manager on Duty, overseeing store operations, maintaining store standards, and providing leadership to the team. They are responsible for addressing customer service issues, coaching associates, and ensuring compliance with company policies and labor laws.
Requirements
Candidates must have at least one year of retail experience and six months of leadership experience. The role requires open availability, including nights and weekends, and the ability to effectively coach and delegate tasks.
Full job description
HomeGoods
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Acts as Manager on Duty adhering to company policy and procedure
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
Addresses immediate customer service issues and provides appropriate coaching to Associates
Exercises discretion regarding customer service policies to satisfy customers
Maintains accurate Associate coverage in service areas for a positive customer experience
Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed according to company guidelines
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Provides feedback, recognition and coaching to Associates
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We’re Looking For: You.
Able to work a flexible schedule, including nights and weekends
Team player, working effectively with peers and supervisors
Able to respond appropriately to changes in direction or unexpected situations
Knowledge of company standard software, systems, and procedures
Knowledge of merchandise flow in stores
Proven problem solving skills
Able to effectively coach, delegate, and follow-up on multiple people/tasks
Able to act quickly under challenging circumstances
Capable of multi-tasking
Superior communication and organizational skills with attention to detail
1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1614 Anderson Road
Location:
USA HomeGoods Store 0849 Petoskey MIThis position has a starting pay range of $18.00 to $18.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Related keywords
RetailKey CarrierCoordinatorManager on DutyCustomer ExperienceLeadershipMerchandise FlowShrink ReductionStore OperationsCoachingTeam ManagementLabor LawsLoyalty ProgramsSafety AwarenessInventory Control
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
Offices: 770 Cochituate Road, Framingham, MA 01701, US · 300-400 Value Way, Marlborough, MA 01752, US
How much do Customer Service & Support jobs in Michigan pay?
Based on 1121 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $47k–$103k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,470 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 893 of the 19470 open customer service & support positions offer remote or hybrid work (367 remote, 526 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan