Phoenix, Arizona, United States · Hybrid
$113k–$194k/yr
American Family Insurance is looking for a Lead UX Content Strategist to define how content powers AI-enabled product experiences at scale. You'll set the direction for how content is authored, structured, and governed—e…
Skills: UX Writing, Content Strategy, Design Systems, AI Prompt Engineering, Conversational UX
Boston, Massachusetts, United States · Hybrid
$88k–$145k/yr
The Senior Treasury Analyst is responsible for delivering strategic treasury capabilities that support the company’s financial objectives through efficient utilization of cash, management of financing activities, and imp…
Skills: Cash Management, Liquidity Planning, Treasury Operations, Banking Relationship Management, Financial Analysis
Indianapolis, Indiana, United States · Hybrid
$57k–$94k/yr
You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within the Zionsville and Westfield, Indiana areas. You must be located within this area. A company…
Skills: Property Claims Adjusting, Xactimate, Claim Negotiations, On-site Inspections, Policy Interpretation
Hales Corners, Wisconsin, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Boston, Massachusetts, United States · Hybrid
$69k–$115k/yr
The Treasury Compliance Analyst serves as an independent control function within Treasury’s Second Line of Defense, responsible for preventing, detecting, and mitigating legal, regulatory, operational, financial, and str…
Skills: Risk Management, Compliance Oversight, Treasury Operations, Control Assessments, Banking Platforms
Boston, Massachusetts, United States · Hybrid
$113k–$194k/yr
Provide strategic and operational insights to Technology senior leadership. Establish and run the execution operating system for the technology organization (insurance platforms, digital platforms, and infrastructure). Y…
Skills: Strategic Planning, Operational Governance, Portfolio Management, Change Management, Executive Reporting
Gainesville, Georgia, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Sales, Agency Management, Business Growth, Spanish Fluency, Prospecting
Madison, Wisconsin, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Saint Joseph, Missouri, United States · Hybrid
$25/hr–$31/hr
This role delivers high-quality support to customers (insureds, clients, advisors, partners, and agencies) and to internal and external business partners. The individual continuously builds and evolves the knowledge and …
Skills: Customer Service, Sales, Billing Support, Policy Coverage Analysis, Conflict Resolution
Boston, Massachusetts, United States · Hybrid
This position provides analytics services to the business, delivering insights, measurement frameworks, and data-driven recommendations that support strategic decision-making across key initiatives. You will lead analyti…
Skills: Data Analysis, Forecasting, Statistical Analysis, Data Modeling, Data Mining
Milwaukee, Wisconsin, United States · Remote OK
$113k–$194k/yr
At American Family Insurance, we believe in more than just providing coverage—we’re here to stand by our customers when they need us most. As a Senior Litigation Attorney, you’ll play a vital role in protecting our polic…
Skills: Civil Litigation, Case Analysis, Legal Strategy, Discovery, Pleadings Drafting
Madison, Wisconsin, United States · Hybrid
Join the AmFam Facilities Systems team and you will learn new skills and stretch yourself technically as you maintain and improve our world class facilities! We currently have openings at our National Headquarters facili…
Skills: HVAC Maintenance, Electrical Repair, Plumbing, Building Automation Systems, Preventative Maintenance
Madison, Wisconsin, United States · Hybrid
$80k–$131k/yr
As an Application Development Engineer, you will help develop and modernize our Guidewire insurance platform while integrating advanced AI capabilities. Working within an Agile scrum team, you will customize Guidewire Po…
Skills: Gosu, Guidewire PolicyCenter, AI/ML, Generative AI, SQL
Phoenix, Arizona, United States · Remote OK
$80k–$131k/yr
As a Senior External Life Sales Advisor, you will work closely with American Family Insurance agents to support life insurance policies. Preferred candidates will be based in Arizona; however, we will also consider candi…
Skills: Life Insurance Sales, Sales Strategy, Coaching, Presentation Skills, Interpersonal Skills
Boston, Massachusetts, United States · Hybrid
$69k–$115k/yr
You will support a team of product managers with reporting and analysis of profit and loss, competitive intelligence and competitor landscape across the auto product for states in our central region. Although this role r…
Skills: Tableau, Data Studio, GCP, SQL, Financial Analysis
Phoenix, Arizona, United States · Hybrid
$62k–$103k/yr
Enhance the competencies of individual employees by conducting training programs that boost employee's workplace performance in alliance with our core values. Deliver curriculum and learning materials and manages all pha…
Skills: Instructional Design, Training Delivery, Curriculum Development, Employee Development, Assessment Methods
Madison, Wisconsin, United States · Hybrid
$80k–$131k/yr
Job Description This position will be for an entry level Engineer within the Datacenter Engineering Group. Our Group focuses on the delivery of large-scale platform solutions running across both public (AWS and GCP) and …
Skills: AWS, GCP, VMware, Openshift, Git
Rapid City, South Dakota, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Boston, Massachusetts, United States · Hybrid
$128k–$218k/yr
You will truly straddle the strategy and execution of the customer-facing digital/technology product. You will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiate…
Skills: Product Strategy, Product Roadmap Planning, Market Analysis, Customer Research, Design Thinking
Chicago, Illinois, United States · Hybrid
$57k–$94k/yr
Job Description Summary You will work in the field and report to the Property Claim Manager, handling homeowner property field claims in the Chicagoland area. You must be located within this metro area. A company fleet v…
Skills: Property Claims Adjusting, Xactimate, Claim Negotiation, Policy Interpretation, On-site Inspection
Phoenix, Arizona, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Define and scale content patterns and governance for design systems to power AI-enabled product experiences. Partner with cross-functional teams to optimize content for LLMs and ensure high-quality, accessible user experiences.
Requires demonstrated experience in providing customer-driven solutions and leading complex projects with multiple stakeholders. Preferred expertise includes deep UX writing, content strategy for AI-powered interfaces, and knowledge of LLM behavior.
Position Compensation Range:
$113,000.00 - $194,000.00Pay Rate Type:
SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
In this hybrid role, you will be expected to work a minimum of 10 days per month out of our Madison, WI, Boston, MA, Denver, CO, Phoenix, AZ or Hopkins, MN offices.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.
#LI-AB1At American Family Insurance, we're committed to inspiring dreamers and helping them pursue and protect their dreams.
For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to. 1-800MYAMFAM (1-800-692-6326)
Offices: 6000 American Pkwy, Madison, WI 53783, US
At American Family Insurance, we're committed to inspiring dreamers and helping them pursue and protect their dreams.
For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to. 1-800MYAMFAM (1-800-692-6326)
Offices: 6000 American Pkwy, Madison, WI 53783, US
