Phoenix, Arizona, United States · Remote OK
$88k–$145k/yr
You'll investigate and maintain highly complex property/casualty claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. Demonstrates experience to perform all areas…
Skills: Claim Adjustment, Liability Determination, Property Casualty Insurance, Litigation Management, Coverage Analysis
Olathe, Kansas, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Denver, Colorado, United States · Hybrid
$131k–$220k/yr
This role is responsible for designing, building, and operating cloud platform and DevOps capabilities across AWS and GCP. The engineer will enable reliable, secure, and scalable delivery by developing Kubernetes and Inf…
Skills: Backstage.io, AWS, GCP, Kubernetes, Terraform
Boston, Massachusetts, United States · Hybrid
$113k–$194k/yr
You will provide strategic leadership and technical expertise for all state and local tax matters, including income, premium, sales and use, property, withholding, and information reporting tax obligations. You will over…
Skills: State and Local Tax Strategy, Tax Compliance, Tax Accounting, Audit Management, People Leadership
Denver, Colorado, United States · Hybrid
$99k–$167k/yr
This role is responsible for designing, building, and operating cloud platform and DevOps capabilities across AWS and GCP. The engineer will enable reliable, secure, and scalable delivery by developing Kubernetes and Inf…
Skills: Kubernetes, Infrastructure-as-Code, CI/CD, DevOps, Backstage.io
Carmel, Indiana, United States · Hybrid
$113k–$194k/yr
You will support the agency business owners in their role as independent contractors who have the right of control over the manner and means by which they sell insurance and otherwise operate their businesses. Coach and …
Skills: Field Recruiting, Business Coaching, Financial Analysis, Project Management, Budget Management
Boston, Massachusetts, United States · Hybrid
$80k–$131k/yr
The Senior Digital Marketing Data Analyst will play a critical role in advancing measurement strategy and performance insights for Amfam.com and related digital experiences. You will be responsible for leveraging web ana…
Skills: Google Analytics (GA4), Web Analytics, E-commerce Performance Analysis, Tableau, Data Integrity Auditing
Madison, Wisconsin, United States · Hybrid
$88k–$145k/yr
You will support the goal of maximizing the after-tax return of the group. Research complex issues arising from new business activity and legislative developments. May lead advanced tax systems improvements and process i…
Skills: Tax Compliance, Tax Provision, GAAP, Statutory Accounting, Tax Research
Linn, Missouri, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Bemidji, Minnesota, United States · Hybrid
$57k–$94k/yr
You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within the Bemidji, Minnesota area. You must be located within this area. A company fleet vehicle i…
Skills: Claims Investigation, Damage Evaluation, Claim Negotiation, Policy Interpretation, Customer Service
Atlanta, Georgia, United States · Hybrid
$69k–$115k/yr
In this senior level role, you will work in the field and report to the Property Claim Manager, handling homeowner property field claims in South Fulton, Douglasville, Peachtree City or Newnan areas. You must be located …
Skills: Property Field Claims Adjusting, Xactimate, Claim Negotiations, Policy Interpretation, On-site Inspections
Phoenix, Arizona, United States · Remote OK
$88k–$145k/yr
Seeking a Senior Construction Defect Adjuster with deep expertise managing complex, multi-party construction defect claims, including sophisticated additional insured and contractual risk transfer issues. This role requi…
Skills: Construction Defect Claims Management, Coverage Analysis, Risk Transfer Management, Additional Insured Endorsements, Contractual Risk Transfer
Madison, Wisconsin, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Boston, Massachusetts, United States · Hybrid
$111k–$189k/yr
The Lead Strategic Partnership Data Analyst turns data into clear, actionable insights that support National Accounts. You will identify what is driving performance and influence decisions with fact-based recommendations…
Skills: BigQuery, SQL, R, Python, Tableau
Clarksville, Indiana, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Madison, Wisconsin, United States · Hybrid
$69k–$115k/yr
The Field Marketing Business Systems Specialist is responsible for educational content creation (job aids, videos), system support (User Replication), vendor management (Halo), and foundational business analysis. You wil…
Skills: Educational Content Creation, Vendor Management, Business Analysis, User Acceptance Testing, Salesforce Relate
Fishers, Indiana, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Indianapolis, Indiana, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Carmel, Indiana, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Fort Wayne, Indiana, United States · On-site
Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our custome…
Skills: Agency Management, Sales, Business Growth, Team Leadership, Strategic Planning
Phoenix, Arizona, United States • Remote OK
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Investigate and settle highly complex property and casualty claims by determining liability and reviewing coverages. Serve as a subject matter expert and mentor for less experienced adjusters while managing high-exposure litigation files.
Requires demonstrated experience handling complex 3rd party multi-line claims and extensive knowledge of policy endorsements. State-specific property casualty licensing is required, and litigation experience is preferred.
Position Compensation Range:
$88,000.00 - $145,000.00Pay Rate Type:
SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Checks for prior claims and recognizes environmental exposures.
Participates in High Damage Reviews (HDR) to address coverage issues and exposure. Handles claims on a good faith basis.
Handles both 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interprets claim history coverages.
Makes independent decisions but recognizes when assistance is needed.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Serves as a mentor and subject matter expert for less experienced adjusters.
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
Specialized Knowledge & Skills Requirements
Demonstrated ability to handle 3rd party, multi-line claims across our operating territories.
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated ability to efficiently and effectively handle complex claims.
Extensive knowledge of policies and endorsements coverages.
Successfully applied knowledge of each phase of the claim handling process.
Litigation experience preferred but not required.
Licenses
Obtain state specific property casualty claims licensing as required.
Travel Requirements
Up to 10%.
Catastrophe travel up to 75% as applicable.
Physical Requirements
Work that primarily involves sitting/standing.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.
#LI-JA2At American Family Insurance, we're committed to inspiring dreamers and helping them pursue and protect their dreams.
For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to. 1-800MYAMFAM (1-800-692-6326)
Offices: 6000 American Pkwy, Madison, WI 53783, US
At American Family Insurance, we're committed to inspiring dreamers and helping them pursue and protect their dreams.
For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to. 1-800MYAMFAM (1-800-692-6326)
Offices: 6000 American Pkwy, Madison, WI 53783, US
