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Remote --- Automotive Customer Service Representative
Concordia, Kansas, United States · Remote Solely
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Lowe's Companies, Inc.
Merchandising Part Time Days
Vanderburgh County, Indiana, United States · On-site
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 4 Weeks Paid Time Off, 9 Paid Holidays, 401k With Match
Posted 21d ago
~40 hrs/week
Responsibilities
The Client Success Manager serves as the primary point of contact for employer groups, managing the end-to-end implementation of benefits enrollment and payroll integration. They are responsible for gathering client requirements, resolving system issues, and managing a caseload of 5 to 10 client implementations.
Requirements
Candidates should possess a Bachelor's degree or relevant experience and at least one year of experience in insurance benefits. Proficiency in Microsoft Office and strong organizational and communication skills are required.
Full job description
Job Title: Client Success Manager Department: Client Services Reports To: Manager, Client Services Location: Indianapolis, IN
Job Summary
The Client Success Manager manages the various stages of the Selerix end-to-end solution and serves as the primary point of contact for clients. This role is responsible for gathering client requirements and establishing a foundation for successful implementation of benefits enrollment, payroll integration, and carrier transmission. This position provides superior customer service by providing system knowledge and building and/or repairing case capabilities. Position manages a minimum case load of 5 to 10 cases.
Key Responsibilities
Serves as primary point of contact for Selerix's Employer Groups.
Effectively perform project management role on case configurations.
Consistently maintains security and confidentiality of all client data per Selerix company policy and HIPAA requirements.
Acts as liaison between the Selerix team and the client when researching and reporting on questions regarding the Selerix platform.
Accurately and timely provides resolution to client issues and concerns.
Works collaboratively with internal partners to resolve issues or setup.
Prioritizes and manages multiple cases simultaneously so that client satisfaction is maintained at the standard required by the VP of Customer Operations.
Accurately addresses all assigned tasks within the project timeline, leading to a client go-live status on the Selerix platform.
Maintains knowledge and information on the system in order to provide superior customer support.
Selerix delivers comprehensive benefits administration solutions that simplify and empower.
Industry
Software Development
Company size
51-200 employees
Founded
2002
Headquarters
McKinney, TX
LinkedIn followers
4,604
Trusted by more than 25,000 employers and 14 million employees, Selerix Systems produces software (Selerix BenSelect and Selerix Engage) utilized by employers, brokers & carriers to facilitate employee engagement, benefits administration, and Affordable Care Act (ACA) reporting tools. The industry-leading flexibility of the Selerix BenSelect platform accommodates both core and voluntary insurance products with ease. Our software is licensed and used by carriers, brokers, and employers.
The Selerix BenSelect solution is trusted by organizations across a variety of industries, including healthcare, education, transportation/logistics, state and local government, non-profit, high technology, waste management, and retailing.
Offices: 2851 Craig Dr., Suite #300, McKinney, TX 75070, US
How much do Customer Service & Support jobs in Indiana pay?
Based on 1190 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$104k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Indiana right now?
There are currently 17,368 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Indiana?
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Indiana?
Yes — 833 of the 17368 open customer service & support positions offer remote or hybrid work (403 remote, 430 hybrid).
How do I apply for Customer Service & Support jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Indiana