Department: Pediatrics Location: 6301 University Commons, South Bend, IN 46635 Hours: 40 Hours Weekly: Monday-Friday: 8:00 am-5:00 pm At The South Bend Clinic, you are supported to do your best work and make a meaningful…
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Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Healthcare Navigation Assistance, Mental Health Benefit, Life Insurance
Posted 16d ago
~40 hrs/week
Responsibilities
The role involves managing patient flow, performing clinical procedures, and documenting patient care in accordance with legal guidelines. Responsibilities also include verifying insurance coverage and maintaining equipment logs within a pediatric setting.
Requirements
Candidates must be a Certified Medical Assistant or have related expanded experience with proficiency in EMR and computer systems. The role requires the ability to work with a diverse patient base and perform basic back-office clinical skills.
Full job description
Department: Pediatrics
Location: 6301 University Commons, South Bend, IN 46635
At The South Bend Clinic, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.
Benefits:
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. • Access to a mental health benefit at no cost. • Employer provided life and disability insurance. • $5,250 Tuition Reimbursement per year. • Immediate 401(k) match. • 40 hours paid volunteer time off. • A culture committed to community engagement and social impact. • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Responsibilities
Provides ongoing triage and management of office flow to meet patient's medical and service needs in order to maintain optimal patient flow.
Performs the technical component of the department's clinical procedures competently.
Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
Receives patients professionally in waiting area and rooms them per department protocol.
Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in NextGen.
Applies knowledge of general insurance guidelines and requirements to help direct patient care.
Appropriately responds to emergency situations.
Cross trains in other positions where appropriate as determined by manager.
Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
Performs other duties as assigned when appropriate.
Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
Qualifications
Education/Certification/License :
Certified Medical Assistant or non-certified with related expanded experience.
Knowledge, Skills, and Abilities :
Team player, professional, and customer service oriented.
Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.
Able to work with diverse patient base of all ages.
Assist with clinical procedures specific to department.
Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.
In addition, must be able to anticipate the needs of the physician and require minimal supervision.
Prior experience is a plus.
If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.
Related keywords
Certified Medical AssistantPediatricsNextGenEMRHIPAATriagePatient CareClinical ProceduresInsurance Pre-certificationVital SignsHealthcare
About Us
Founded in 1916, we are a physician-owned & led multi-specialty group based in South Bend, Indiana. The South Bend Clinic encompasses 5 campus locations throughout North Central Indiana with our main campus and ambulatory surgery center located in downtown South Bend. The Clinic employs over 630 staff , including 125+ providers in 21 different medical and surgical specialties.
2016 was a special year as we celebrated our 100th year anniversary and continue to grow! Our success stems from our rich history! Today, we are the largest multi-specialty clinic in Indiana!
How much do Customer Service & Support jobs in Indiana pay?
Based on 1197 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Indiana right now?
There are currently 16,891 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Indiana?
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Indiana?
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