Job DetailsJob Location: Glenmark Hotel - Glendale, CA 91202Position Type: Part TimeSalary Range: $25.00 - $25.00 HourlyJob Shift: AnyJob Category: Hospitality - HotelPOSITION PURPOSE Ensure all public areas are clean an…
Skills: Cleaning, Customer service, Communication skills, Detail oriented, Organizational skills
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$25/hr–$25/hr
Part-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
The House Attendant is responsible for maintaining the cleanliness of all public areas, hallways, and guest facilities to meet hotel standards. They also assist with deep cleaning projects, manage linen supplies, and provide support to Room Attendants and guests as needed.
Requirements
Candidates must have a high school diploma or equivalent and possess excellent customer service and communication skills. Prior hotel experience is preferred, along with the ability to perform physical tasks such as lifting up to 45 lbs and pushing heavy carts.
Full job description
Job DetailsJob Location: Glenmark Hotel - Glendale, CA 91202Position Type: Part TimeSalary Range: $25.00 - $25.00 HourlyJob Shift: AnyJob Category: Hospitality - HotelPOSITION PURPOSE Ensure all public areas are clean and maintained according to the standards of the hotel.
ESSENTIAL RESPONSIBILITIES
Perform general cleaning duties in public areas, storage areas and administrative areas. Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center. Supply own cleaning cart with appropriate supplies for shift. Ensure work areas are clean when finished. Be knowledgeable about the hotel and answering to guests inquiries and requests. Run supplies and service items to guestrooms as requested. Dust furniture and fixtures. Polish metalwork and furniture. Vacuum floors. Participate in the guest room Deep Cleaning program. Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.) Assist with carpet cleaning and extraction. Strip rooms for Room Attendants upon check out. Collect soiled linens from rooms for laundering. Receive and store linen supplies in appropriate locations. Assist Room Attendants by bringing any additional items needed for the guest rooms. Remove and dispose of trash. Clean outside areas including porte cochere and other arrival areas. Ensure staff member break areas and administrative offices are clean and well maintained. All other duties assigned by managers and supervisors.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect Supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to six (6) hours per day. Walking and standing are required at times. Length of time of these tasks may vary from day to day and task to task Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, both verbal and written. Must have excellent customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Prior hotel experience preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.Qualifications
A premier independent hospitality company providing an innovative approach to
maximize a hotel or resort's performance.
Industry
Hospitality
Company size
201-500 employees
Founded
2007
Headquarters
San Diego, CA
LinkedIn followers
5,448
THE AZUL PORTFOLIO
Our Brands, at a Glance
RESORT & LIFESTYLE
- Autograph Collection Hotels
- Curio Collection by Hilton
- Le Méridien
- Renaissance Hotels
- Tapestry Collection by Hilton
- Tribute Portfolio Hotels
PREMIUM
- BW Premier Collection
- Hilton
- Hyatt Hotels
- Sheraton Hotels & Resorts
- Westin
DISTINCTIVE/SELECT
- AC Hotels
- Aloft Hotels
- Courtyard by Marriott
- Hyatt Place
- Moxy
LONGER STAYS
- Element by Westin
- Embassy Suites
- Homewood Suites
- Residence Inn
OUR MISSION
We strive to be the premier independent hospitality company by providing genuine service, dialed-in management, honest operations, and fearlessly innovative approaches to maximizing the performance of hotel and resort assets.
WHAT WE FOCUS ON
- Strategic Marketing
- New Development
- Beverage & Food
- Revenue Optimization
- Asset Repositioning
OUR VALUES
- Maintain the highest standard of staffing through continuous training and development.
- Anticipate and exceed our audiences' expectations with sincerity and excellence.
- Treat and communicate about each guest, client, and associate with respect, appreciation, and concern.
- Continuously strive to innovate and improve our products and experiences.
- Protect and prioritize our clients' assets and financial well-being.
- Perform all responsibilities safely, legally, and ethically.
AZUL HOSPITALITY CAREERS
For Those Passionate About Hospitality
Bring your passion for hospitality to an organization that prioritizes your growth. With a wide range of careers in hospitality available, spanning everything from guest relations and operations to food and beverage and beyond, we can’t wait to see where you’ll fit in.
A PLETHORA OF PERKS
- Health, Dental, & Vision Benefits
- Paid Time Off
- Career Development
- Hotel Discounts
- Daily Pay Card
- Cashless Tips
- Benefits Marketplace
- Tuition Reimbursement
- Scholarship Program with Cornell
- 401(k) Match
Offices: 800 West Ivy St., San Diego, CA 92101, US
A premier independent hospitality company providing an innovative approach to
maximize a hotel or resort's performance.
Industry
Hospitality
Company size
201-500 employees
Founded
2007
Headquarters
San Diego, CA
LinkedIn followers
5,448
THE AZUL PORTFOLIO
Our Brands, at a Glance
RESORT & LIFESTYLE
- Autograph Collection Hotels
- Curio Collection by Hilton
- Le Méridien
- Renaissance Hotels
- Tapestry Collection by Hilton
- Tribute Portfolio Hotels
PREMIUM
- BW Premier Collection
- Hilton
- Hyatt Hotels
- Sheraton Hotels & Resorts
- Westin
DISTINCTIVE/SELECT
- AC Hotels
- Aloft Hotels
- Courtyard by Marriott
- Hyatt Place
- Moxy
LONGER STAYS
- Element by Westin
- Embassy Suites
- Homewood Suites
- Residence Inn
OUR MISSION
We strive to be the premier independent hospitality company by providing genuine service, dialed-in management, honest operations, and fearlessly innovative approaches to maximizing the performance of hotel and resort assets.
WHAT WE FOCUS ON
- Strategic Marketing
- New Development
- Beverage & Food
- Revenue Optimization
- Asset Repositioning
OUR VALUES
- Maintain the highest standard of staffing through continuous training and development.
- Anticipate and exceed our audiences' expectations with sincerity and excellence.
- Treat and communicate about each guest, client, and associate with respect, appreciation, and concern.
- Continuously strive to innovate and improve our products and experiences.
- Protect and prioritize our clients' assets and financial well-being.
- Perform all responsibilities safely, legally, and ethically.
AZUL HOSPITALITY CAREERS
For Those Passionate About Hospitality
Bring your passion for hospitality to an organization that prioritizes your growth. With a wide range of careers in hospitality available, spanning everything from guest relations and operations to food and beverage and beyond, we can’t wait to see where you’ll fit in.
A PLETHORA OF PERKS
- Health, Dental, & Vision Benefits
- Paid Time Off
- Career Development
- Hotel Discounts
- Daily Pay Card
- Cashless Tips
- Benefits Marketplace
- Tuition Reimbursement
- Scholarship Program with Cornell
- 401(k) Match
Offices: 800 West Ivy St., San Diego, CA 92101, US