Description Please note: This is an in-office position located in Springfield, IL About Us: At INB, your career is more than a job; it’s a chance to make a difference. As a locally owned, community-focused bank, we help …
Description At Ball Horticultural Company, our passion is to Color the World. Our team members do so every day by breeding, producing, supporting, and selling seeds and plants. In the role of Regional Business Manager, y…
Skills: Strategic planning, Sales management, Leadership, Account management, Data analytics
PBNA $23.65 / hour CLICK HERE to view our Merchandiser Realistic Job Preview Video 2nd Shift Availability Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocki…
Company & Benefits Information At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-ow…
Skills: Customer Service, Sales, Computer Literacy, Inventory Management, Work Order Management
DEPARTMENT: Retail Store REPORTS TO: Store Manager FLSA STATUS: Exempt POSITION TYPE: Full-Time POSITION SUMMARY: Department Managers are responsible for driving company objectives in profit and loss control, sales perfo…
Are you ready to power up your career with one of the nation’s largest and most respected electrical distributors? Since 1952, State Electric Supply Co. has been a leader in the electrical distribution industry, of…
Skills: Delivery, Warehouse Operations, Vehicle Maintenance, Customer Service, Time Management
Description Automotive Sales ConsultantPaid Training | Unlimited Earning Potential | Career Growth Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great dealerships. We’re committed to servant-mi…
Genera Manager(Operations Manager), New Location - Elmhurst Full-time, Salaried · Location Operations Reports to: Market Leader Saltbox makes the hardest parts of running a small online business simple. Our workspaces br…
Skills: Operations management, Team leadership, P&L management, Business development, Customer relationship management
Perry Ellis International - Retail
Lead Sales Associate (part-time) - Perry Ellis
Aurora, Illinois, United States · On-site
$16/hr–$16/hr
Entry level
Company Overview Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of o…
Description HOH Water Technology is a leading, growing, third-generation family-owned water treatment company proudly celebrating 58 years in business. Our success is built on a commitment to excellence, innovation, and …
Skills: Order Entry, ERP Systems, Customer Communication, Inventory Management, Time Management
Mattress Warehouse is growing! About us: At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the …
DEPARTMENT: Retail Store REPORTS TO: Store Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full-Time POSITION SUMMARY: Cashiers are responsible for responding to customer inquiries, providing support throughout their shop…
Skills: Customer Service, Point of Sale Systems, Cash Handling, Inventory Management, Building Materials Knowledge
Description Job Summary: The Patient Access Supervisor-Emergency is responsible for the daily operations, leadership, and performance of the Emergency Department Patient Access team. This position ensures efficient patie…
The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This individual must have a …
Skills: Sales, Customer Service, Upselling, Cross-selling, Communication
Warren-Newport Public Library
Programming Associate (Part-Time)
Gurnee, Illinois, United States · On-site
$18/hr–$20/hr
Entry level
Description Do you love the thought of helping people feel welcome and engaged at the library? Warren–Newport Public Library District is seeking a part-time Programming Associate (average of 12 hours per week) to support…
Skills: Customer service, Communication, Public interaction, Library services, Conflict resolution
Warren-Newport Public Library
Youth and Teen Engagement Associate (Part-Time)
Gurnee, Illinois, United States · On-site
$21/hr–$25/hr
Entry level
Description Want to help turn the library into the go-to hangout for curious, creative tweens and teens? Warren–Newport Public Library District is seeking a part-time Youth and Teen Engagement Associate (average of 17 ho…
Position Summary The Customer Service Representative serves as a trusted partner to our customers by delivering exceptional service and ensuring accurate, timely order fulfillment. This role is responsible for managing c…
Skills: Customer Service, Order Management, Logistics Coordination, Communication, Attention To Detail
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Customer service, Retail operations, Point of sale system, Communication, Interpersonal skills
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Customer Service, Retail Sales, Point Of Sale System, Communication, Interpersonal Skills
About the Role The Intake Office Coordinator is responsible for supporting the intake process for both new and existing clients at the firm. This individual values the importance of providing a red-carpet experience for …
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$50k–$60k/yr
Full-time
Health insurance, Dental insurance, Vision insurance, Life insurance
Posted 5d ago
~40 hrs/week
Responsibilities
The ACH Operations Specialist serves as the primary point of contact for all ACH-related operations, ensuring accurate and timely processing of transactions. They are responsible for managing ACH file processing, dispute investigations, and client setups while maintaining regulatory compliance.
Requirements
Candidates should have experience in banking operations or financial services, with familiarity in ACH and payment processing preferred. Strong communication, organizational, and analytical skills are required to handle routine and complex inquiries effectively.
Full job description
Description
Please note: This is an in-office position located in Springfield, IL
About Us:
At INB, your career is more than a job; it’s a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day.
Job Summary
Are you someone who enjoys solving problems, keeping things running smoothly, and being the go-to person for all things ACH? If so, we'd love to meet you! As our ACH Operations Specialist, you'll play a key role in ensuring payments move accurately and efficiently while providing exceptional support to both our clients and internal teams. Every day brings something a little different from processing transactions and researching issues to helping implement new ACH services. If you enjoy learning, collaborating, and making an impact behind the scenes, this could be the perfect fit.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as other duties that are assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities:
Supervisory Responsibilities
This role does not have direct supervisory responsibilities.
Qualifications
Serve as the primary point of contact and subject matter expert for all ACH-related operations, ensuring accuracy, compliance, and timely resolution of critical processes, including:
Daily ACH file processing and balancing
Incoming ACH returns
New ACH Client setup and ongoing risk reviews
ACH dispute investigation, research, and resolution
Processing death notifications, reclamations, and ACH reversals in accordance with regulatory requirements
Contribute to a culture of cross-training and collaboration, supporting other operations as needed.
Apply sound judgment and problem-solving skills to resolve both routine and complex inquiries.
Education & Experience
Banking operations or related financial services experience is preferred. Familiarity with ACH, payment processing, or deposit operation is a plus.
Skills & Abilities
Strong communication skills with the ability to explain processes clearly and professionally both in writing and verbally.
Excellent organizational skills, with the ability to prioritize tasks and manage deadlines.
Analytical mindset with basic math proficiency, including percentages, ratios, and graphs.
Tech-savvy mindset with proficiency in Microsoft Office and the ability to learn new banking systems quickly.
Flexible, adaptable, and team-oriented, with a focus on shared goals in a fast-changing environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to regularly lift and/or move up to 10 pounds. Long periods of sitting or standing in front of computer monitor. Use of hands to maintain desktop/laptop computer systems.
Salary: $50,000-$60,000 annually.
The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.
Group Insurance Benefits and Plans
INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage is also extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: Know Your Rights: Workplace discrimination is illegal
INB provides personal and commercial banking services with a focus on helping individuals and businesses thrive. Our team is committed to reducing financial stress by offering tailored solutions—from everyday banking to mortgage and commercial lending.
For businesses, our lockbox services streamline financial transactions so you can stay focused on what matters most: your operations and growth.
We’re proud to serve our communities with integrity, innovation, and personalized service.
Member FDIC. Equal Housing Lender. NMLS #477621. Equal Opportunity Employer.
Never post personal financial information here, including your Social Security Number. Protect your identity and your accounts.
Offices: 322 E Capitol Ave, Springfield, Illinois 62701, US · 2402 E Washington St, Bloomington, Illinois 61704, US · 217 S Neil St, Suite C, Champaign, Illinois 61820, US · 100 E Plummer Blvd, Chatham, Illinois 62629, US · 109 S Main St, Fairmount, Illinois 61841, US
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How much do Customer Service & Support jobs in Illinois pay?
Based on 3686 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 26,614 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Great Clips Inc., Albertsons Companies, Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1825 of the 26614 open customer service & support positions offer remote or hybrid work (674 remote, 1151 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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