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The associate is responsible for maintaining a clean and organized store environment, specifically focusing on floor care and equipment operation. They also support various store areas, including the front end and backroom, while adhering to safety and loss prevention standards.
Requirements
Candidates should possess strong organizational skills, physical stamina for cleaning tasks, and the ability to operate floor maintenance equipment. Excellent customer service skills and the ability to work a flexible schedule are also required.
Full job description
HomeGoods
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
Supports and responds to all Front End coverage needs
Adheres and upholds merchandising philosophy and signage standards
Initiates and participates in store recovery as needed throughout the day
Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
Communicates accurately and effectively with management and Associates
Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
Participates in safety awareness maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Excellent customer service skills
Able to work a flexible schedule to support business needs
Strong organizational skills with attention to detail
Physical stamina to perform cleaning tasks and run floor buffer and scrubber
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Strong communication skills: verbal and written. Listens and responds appropriately
Capable of lifting heavy objects with or without reasonable accommodation
Standout colleague, working effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1109 Brook Forest Avenue
Location:
USA HomeGoods Store 0311 Shorewood ILThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Related keywords
RetailCleaningFloor CareScrubberBufferLoss PreventionCustomer ServiceSafetyMaintenanceStore RecoveryMerchandisingInventoryOperationsHealth and SafetyCompliance
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
Offices: 770 Cochituate Road, Framingham, MA 01701, US · 300-400 Value Way, Marlborough, MA 01752, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3630 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 26,240 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Great Clips Inc., Albertsons Companies, Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1810 of the 26240 open customer service & support positions offer remote or hybrid work (672 remote, 1138 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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