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Full-time
high school
Paid Training, Travel Pay, Clinical Bonuses, Paid Time Off, Holiday Pay, Medical Insurance
Posted 4d ago
~40 hrs/week
Responsibilities
The New Patient Coordinator is responsible for welcoming patients, capturing clinical records such as X-rays and photos, and assisting with treatment plan coordination. They also support clinic operations by maintaining a clean environment, sterilizing equipment, and providing patients with information regarding insurance and payment options.
Requirements
Candidates must possess a High School Diploma or GED and at least 6 months of chairside experience. The role requires proficiency in computer skills, the ability to travel between clinic locations, and bilingual fluency in Spanish.
Full job description
Description
About us:
At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.
We are looking for team members who are passionate about high-quality care and align with our Core Values:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.
Job Description:
You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.
Duties include but are not limited to:
Taking clear x-rays.
Taking clear photos.
Taking accurate scans for retainers.
Assisting in sterilizing equipment.
Maintaining clean working environment (not limited to picture & X-ray area).
Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
Assist in meeting and/or exceeding monthly and annual clinic goals.
Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Participate in Marketing Events
Other tasks as assigned.
Requirements
High School Diploma/ GED
New Patient Coordinators should have the ability to work independently, and in a team setting.
Computer skills
New Patient Coordinators should have the ability to travel & transport self to other practice locations.
Minimum 6 months Chairside experience.
Bilingual - Spanish
Working Hours/ Location:
Monday – Wednesday 8:45am – 5:00pm
Thursday & Friday 6:45am – 3:00pm
2 Saturdays per month
Two 9:45 am to 6:00 pm shifts per month
4938 South Kedzie Avenue , Chicago, IL 60632
Travel to Homewood, Orland Park, Willowbrook
Full Time
Rate of pay - 17.00$
Benefits (for our full-time employees):
Paid Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Where the best value, quality, and accessibility align.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2012
Headquarters
Greater Chicago Area, IL
LinkedIn followers
1,566
Orthodontic Experts is a trusted partner in delivering exceptional orthodontic care to children, teens, and adults. We specialize in braces, clear aligners, and comprehensive orthodontic solutions, with a mission to make high-quality care accessible while maintaining exceptional value.
With 26 locations across Illinois, Indiana, and Wisconsin—and more on the horizon—Orthodontic Experts is proud to serve diverse communities with an emphasis on patient satisfaction, innovative treatment, and long-term results. Our 2024 accreditation by the Better Business Bureau reflects our dedication to professionalism, integrity, and excellence in orthodontics.
We welcome collaborations with dental and healthcare professionals who share our vision of making expert orthodontic care a cornerstone of patient health.
Want to refer your patients to us? Visit our website!
Offices: Greater Chicago Area, IL, US · 1020 S. Arlington Heights Road, Second Floor, Arlington Heights, IL 60005, US · 4709 N Harlem Ave, Harwood Heights, IL 60706, US · 5051 E State St, Rockford, Illinois, US · 2235 W Cermak Rd, Chicago, Illinois 60608, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3630 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 26,240 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Domino's, Great Clips Inc., Albertsons Companies, Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
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