Huntley, Illinois, United States · On-site
$18/hr–$24/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Medical terminology, Billing, Scheduling
Huntley, Illinois, United States · On-site
$18/hr–$27/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Medical office administration, Patient registration, Insurance verification, Data entry
Chicago, Illinois, United States · On-site
$20/hr–$27/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient advocacy, Schedule management, Customer service, Electronic medical records, Medical terminology
Winfield, Illinois, United States · On-site
$26/hr–$40/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Staff scheduling, Performance management, Data entry, Insurance verification
Chicago, Illinois, United States · On-site
$20/hr–$30/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient accounting, Claims processing, Medical billing, Denials management, Appeals
Winfield, Illinois, United States · On-site
$17/hr–$23/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Housekeeping, Sanitization, Equipment maintenance, Safety compliance, Patient isolation protocols
Mundelein, Illinois, United States · On-site
$33/hr–$34/hr
* National Apartment Association's Top Employer of 2023 - 2024 - 2025 * The Olympus Property Difference Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Resp…
Skills: Maintenance operations, HVAC repair, Preventative maintenance, Turn-key operations, Team leadership
Palos Heights, Illinois, United States · On-site
$24/hr–$38/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Security dispatching, Emergency response, Surveillance monitoring, Access control systems, Incident reporting
Orland Park, Illinois, United States · On-site
$22/hr–$32/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Staff supervision, Office operations, Scheduling, Cash management, Service excellence
Chicago, Illinois, United States · On-site
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient transport, Patient identification, Equipment maintenance, Specimen handling, Communication
Winfield, Illinois, United States · On-site
$18/hr–$27/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Insurance verification, Data entry, Medical scheduling
Winfield, Illinois, United States · On-site
$18/hr–$24/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Insurance verification, Medical terminology, Appointment scheduling
Sycamore, Illinois, United States · On-site
$18/hr–$24/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Insurance verification, Medical terminology, Appointment scheduling
Chicago, Illinois, United States · On-site
$20/hr–$27/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient scheduling, Customer service, Electronic medical record system, Medical terminology, Data collection
Centralia, Illinois, United States · On-site
Directed all daily bar operations in a high-volume sports bar, ensuring exceptional guest service and efficient workflow.Recruited, trained, coached, and supervised bartenders and front-of-house staff while maintaining h…
Skills: Bar Management, Staff Training, Inventory Management, Cost Control, Cocktail Development
Chicago, Illinois, United States · On-site
$19/hr–$26/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Phlebotomy, Venipuncture, Specimen processing, Order entry, Customer service
Barrington, Illinois, United States · On-site
$19/hr–$26/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Phlebotomy, Venipuncture, Specimen processing, Customer service, Order entry
Libertyville, Illinois, United States · On-site
$19/hr–$25/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Phlebotomy, Venipuncture, Specimen processing, Customer service, Communication
Chicago, Illinois, United States · On-site
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient transport, Patient identification, Equipment sanitation, Communication, Time management
Mchenry, Illinois, United States · On-site
$18/hr–$26/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Medical terminology, Insurance verification, Appointment scheduling
Huntley, Illinois, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Patient Service Representative manages patient check-in and check-out processes while ensuring accurate registration and insurance information. They also handle co-payments, billing tasks, and maintain a clean and welcoming environment for patients and guests.
Candidates must possess a high school diploma or GED equivalent and have previous experience in a customer service role. A bachelor's degree and prior experience in a healthcare setting are preferred qualifications.
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
The Patient Service Representative reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
Based on 3265 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$107k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 23,975 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, AutoZone, Circle K, among others. Browse the listings above to see every active employer.
Yes — 1627 of the 23975 open customer service & support positions offer remote or hybrid work (617 remote, 1010 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
