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Support the operations of the Digital Research and Inquiry Lab by staffing the facility and assisting visitors with technology and equipment. Contribute to the planning of events and the promotion of digital research services to the university community.
Must be a current American University student with a high school diploma or equivalent. Requires strong communication skills and an interest in digital research technologies.
Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.
Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.
This position will support the operations and growth of the Digital Research and Inquiry Lab in the Library. The Lab supports research on campus that uses digital methods and technologies to achieve research goals. This position contributes to the Lab’s impact by assisting with day-to-day activities, events, and promotion of services and initiatives.
Staff the Lab during opening hours.
Open or close the Lab as needed.
Assist Lab visitors with technology, furniture, or meeting spaces.
Provide recommendations to visitors on suitable Lab technology or equipment for their research needs.
Direct visitors with questions to the appropriate Library unit and/or person for further assistance.
Assist with the design, planning, and implementation of events for the Lab.
Support initiatives to promote the Library’s digital research services, tools, and resources to the AU community.
Contribute to various administrative projects for the Lab as assigned.
Take part in meetings with community partners as needed.
Part-time.
10 - 15 hours per week.
$18.40 per hour.
High school diploma or its equivalent.
Must be a current AU Student.
Excellent interpersonal communication skills.
Punctuality and dependability.
Ability to identify visitor needs and recommend effective solutions.
Ability to learn new information and skills quickly.
Ability to work independently.
Interest in digital research methods or technologies.
Customer service experience.
Experience with digital or multimodal research projects.
Expected Start Date: August 31, 2026.
On campus work schedule.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.
Current American University Employees
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email [email protected].
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Helping you find the information and expertise you need to meet your academic goals.
The American University Library is a dynamic intellectual community hub where students, faculty, and researchers converge to access a vast array of resources and engage in the creation of knowledge.
Offices: 4400 Massachusetts Ave NW, Washington, District of Columbia 20016, US
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