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$39k–$58k/yr
Full-time
high school
Posted 10d ago
~40 hrs/week
Responsibilities
The Universal Banker acts as a single point of contact for customers, performing both Teller and Financial Service Representative duties. Responsibilities include processing transactions, opening new accounts, and identifying opportunities to expand customer relationships.
Requirements
Candidates must have a high school diploma and experience in cash handling, sales, and customer service. Previous banking experience and knowledge of banking regulations like the Bank Secrecy Act are preferred.
Full job description
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
Presents a neat and professional personal appearance, in accordance with bank policy.
Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
Teller Duties:
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
May assist in guiding and training new tellers.
May allow customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks.
Balances transactions daily.
May service/balance ATM.
May utilize the branch capture system.
Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
FSR Duties:
Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
Explains policies and procedures as necessary, keeping in mind most customers’ unfamiliarity with them.
Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
Is knowledgeable of financial services offered by the bank.
Shows sincere appreciation for each customer’s time and business. Gives business card if not already given.
Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
FLOATING UNIVERSAL BANKER FUNCTIONS
One year of teller or cash handling experience and six months customer relationship building or sales experience
Demonstrated expertise in the Teller II and basic FSR job functions
Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
Float to different offices in an area to accommodate staffing needs
Other duties as assigned
Qualifications, Education, and Certification Requirements
Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
The SouthState Way New Team Member Orientation
Teller Foundations
Banker Foundations
All assigned Regulatory Compliance Training
Acknowledgement of all policies through DocuSign as assigned
Additional training may be required dependent upon experience
PHYSICAL DEMANDS
Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
In accordance with Colorado law: Colorado pay for this position is anticipated to be between $38,518.00 - $57,778.00 , actual offers to be determined based on applicant’s skills, experience and education.While the anticipated deadline for the job posting is 08-27-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond — we are known for combining personal relationships with forward-thinking solutions.
As we grow, our experienced bankers are committed to helping our customers find their success while maintaining the integrity of our values: building trust, fostering lasting relationships, and helping communities and businesses thrive.
This is SouthState. This is Banking Forward.
Member FDIC and Equal Housing Lender.
Offices: 1101 First Street South, Winter Haven, Florida 33880, US
Personal BankingBusiness BankingMortgageand Wealth ManagementWealth ManagementFinanceBankingLendingFinancial ServicesReal Estate
How much do Customer Service & Support jobs in Colorado pay?
Based on 2401 listings with disclosed salaries, most customer service & support jobs in Colorado pay between $50k–$114k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Colorado right now?
There are currently 17,212 open customer service & support positions in Colorado listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Colorado?
Companies currently hiring include Kroger, Domino's, Albertsons Companies, Costco Wholesale, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Colorado?
Yes — 936 of the 17212 open customer service & support positions offer remote or hybrid work (390 remote, 546 hybrid).
How do I apply for Customer Service & Support jobs in Colorado?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Colorado