Overview Hourly Pay: $20.00 to $24.00, includes quarterly metric bonus opportunity! Location: 3133 W Frye Rd., Suite 525, Chandler, AZ Schedule: Monday - Friday (7am - 3pm AZ Time) On-Site/Hybrid/Virtual all ok Are you p…
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The role involves guiding families through the mental health treatment admissions process and conducting initial needs assessments. Responsibilities include coordinating with various departments and managing lead follow-ups using Salesforce.
Requirements
Candidates must have 2-5 years of experience in behavioral health or healthcare admissions and exceptional phone skills. A bachelor's degree and bilingual proficiency in Spanish are preferred.
Full job description
Overview
Hourly Pay: $20.00 to $24.00, includes quarterly metric bonus opportunity!
Location: 3133 W Frye Rd., Suite 525, Chandler, AZ
Schedule: Monday - Friday (7am - 3pm AZ Time)
On-Site/Hybrid/Virtual all ok
Are you passionate about mental health? Can you overcome obstacles to get kids the help they need? Then consider joining Embark Behavioral Health as an Admissions/Sales Coordinator. We are seeking highly skilled and passionate professionals to work directly with families to help them navigate the admissions process and get them the services they need.
Responsibilities
Help families (over the phone) get admitted to one of Embarks mental health treatment programs.
Conduct a initial assessment of their needs.
Coordinate the admission process.
Liaison with programs and other departments to get kids help!
Become competent in Embark and industry programs.
Enter all notes into a customer relations management system (Salesforce).
Provide follow-up to web inquiries in a timely way.
Participate in team and weekly meetings.
Bring a growth mindset with passion and dedication for admissions and mental health
Qualifications
2-5 years experience working in behavioral health or healthcare admissions required.
Bachelors Degree preferred.
Empathy & compassion coupled with a competitive nature and ability to overcome challenges is required along with exceptional phone skills and team work.
Ability to prioritize and multitask.
Ability to thrive in a fast-paced, growing environment.
Excellent written and verbal communication skills
Bi lingual - Spanish to English desired.
Benefits
Health & Wellness
Medical, dental, and vision insurance with multiple plan options to fit your needs, and open access or in-network opportunities.
Voluntary Ancillary Insurance Options including hospital indemnity, accident and critical illness plans
Employer‑paid basic life and long-term disability insurance
Employee Assistance Program (EAP) offering confidential counseling, wellness resources, and access to legal and financial professionals
Access to wellness programs, including mental health support and preventive care tools
Time Off & Leave Programs
Paid Time Off (PTO) and paid company holidays. We do not separate sick leave or vacation leave, unless required by law. Generally, we have full-time, eligible PTO packages that begin at 10 days per year (accrual based.)
Family, medical, and parental leave benefits compliant with state and federal laws (including CFRA, PFL, HFWA, OFLA and other related programs)
Bereavement leave and other workplace flexibility where applicable
Financial & Retirement Benefits
401(k) retirement plan with company contributions after one year of full-time employment.
Pre‑tax savings options including FSA and HSA accounts
Embark is an Equal Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.
Related keywords
Behavioral HealthHealthcare AdmissionsSalesforceCRMMental Health TreatmentPatient AssessmentBilingualSpanishCase ManagementAdmissions Coordination
Embark Behavioral Health is a leading network of behavioral health treatment centers, for young people, that is dedicated to reversing the trends of anxiety, depression, and suicide by 2028.
Offices: 3133 W Frye Rd., Suite 252, Chandler, Arizona 85226, US · 9705 Lost Prairie Rd, Marion, Montana 59925, US · 1470 E Middle Ave, San Martin, California 95046, US
AnxietyDepressionResidential TreatmentTherapeutic Boarding Schooland Wilderness TherapyHealth CareMental Health
How much do Customer Service & Support jobs in Arizona pay?
Based on 1303 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $48k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 18,393 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Albertsons Companies, Great Clips Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
Yes — 1153 of the 18393 open customer service & support positions offer remote or hybrid work (514 remote, 639 hybrid).
How do I apply for Customer Service & Support jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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