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$12/hr–$15/hr
Part-time
Opportunity for growth and leadership development, Positive, fun work environment, Employee Discounts (30% in-store year-round, 50% off AO & AOA Brand), Referral Bonus ($250 per referral that remains 60 days), Above & Beyond Award ($75 gift card), Flexible schedule
Posted 34d ago
~40 hrs/week
Responsibilities
Lead the sales floor by modeling excellent guest service and motivating the team to maintain high operational standards. Act as the Manager on Duty when leadership is absent, overseeing daily tasks and resolving guest concerns.
Requirements
Previous retail or guest service experience is strongly preferred, with leadership experience being a plus. Candidates must be able to lift 50 pounds, stand for long periods, and work a flexible schedule including weekends and holidays.
Full job description
Benefits:
Opportunity for growth and leadership development
Positive, fun work environment
Employee Discounts (30% in-store year-round, 50% off AO & AOA Brand)
Referral Bonus ($250 per referral that remains 60 days)
Above & Beyond Award ($75 gift card)
Flexible schedule
Do you have a passion for people, style, and leadership? Are you energized by serving guests and leading a team to go above and beyond? This might be your dream job!
At Alabama Outdoors, we’re serious about providing an incredible guest experience in an active, fun, lifestyle apparel environment.
We are looking for a passionate, friendly, energetic, and engaging Team Lead who can both serve guests directly and step up to support store leadership. Team Leads set the example on the sales floor by modeling excellent service, motivating the team, and helping keep daily operations running smoothly.
Previous retail or guest service experience is strongly preferred, with leadership or supervisory experience a plus.
Position Summary Create an incredible guest experience for every single person who comes into our stores. Lead by example by engaging and interacting with each guest in an enthusiastic, friendly, and knowledgeable manner. Assist in creating an upbeat, guest-first, active store environment. Serve and lead every guest and team member with next-level hospitality.
Position Daily Duties
Perform essential retail responsibilities such as folding, steaming, hanging, and merchandising apparel items and accessories on the sales floor.
Assist guests at the register by completing transactions accurately and efficiently through the Point-of-Sale system.
Remain active and engaged, with the ability to be on your feet for extended periods of time.
Consistently interact with guests throughout your shift to create a welcoming and service-focused environment.
Support in-store e-commerce operations, including order processing and fulfillment.
Provide direction and delegation to team members, ensuring tasks are completed to standard.
Lead as the point person when managers are not present — helping resolve guest concerns, supporting teammates, and making operational decisions as appropriate.
Become the expert on key brands to assist guests with the knowledge they need before purchasing a product.
Perform other duties as assigned to support overall store operations.
Team Lead Specific Requirements
Ability to delegate and direct team members effectively.
Ability to be led and to lead — remain coachable and supportive of store leadership.
Act as MOD (Manager on Duty) when Store Leadership isn’t present.
Serve as an example of store expectations, guest service, and leadership.
Keys to Success at Alabama Outdoors 1. Passion for People – We put people first, always. Deliver excellence and engaging guest service. Treat every guest like they are the most important person of the day. 2. Passion for Products – Strive to be the expert on key products so you can confidently share and highlight what we offer. 3. Passion for Excellence – Strive for high standards in processes, details, and follow-through, setting the tone for others on your team. 4. Passion for Teamwork – Work together, encourage others, and contribute to a positive, fun store environment.
Position Requirements
Excellent communication and interpersonal skills
Ability to lift or move up to 50-pound boxes or racks
Must be able to work a flexible schedule, including nights, weekends, and holidays
Ability to remain on your feet for extended periods of time
Must be able to confidently interact with guests as they browse the store
Comfort with Point-of-Sale systems and handling guest transactions
Willingness to support e-commerce processing and order fulfillment as part of daily operations
How to Apply Please include/attach a cover letter detailing why you would be a good fit for this position, along with your resume. Applicants with a cover letter will be considered first. Please include any related experience in the retail or guest service industry.
Pay Range $12-15/hr (Based on Experience)
Related keywords
RetailGuest ExperiencePoint-of-SaleMerchandisingE-commerceOrder FulfillmentManager on DutyHospitalityLifestyle ApparelTeam LeadershipCustomer Service
Alabama Outdoors is a lifestyle and active apparel retailer rooted in movement, comfort, and community. Founded in Birmingham in 1975, we’ve spent nearly 50 years evolving alongside the people we serve—shifting from a traditional outdoor specialty shop to a modern destination for everyday movement and style.
Today, we curate versatile apparel, footwear, and essentials from brands like Vuori, FP Movement, Rhoback, ON, and HOKA, designed to support real life—from workouts and travel to campus days, workdays, and weekends.
With locations across Alabama and knowledgeable local teams, Alabama Outdoors is here to help people look good, feel great, and live fully.
Offices: 3054 Independence Drive, Homewood, Alabama 35209, US · 5467 Patrick Way, Suite 101, Birmingham, Alabama 35235, US · 9 Du Rhu Dr, Suite 305, Mobile, Alabama 36608, US · 119 N Court St, Florence, Alabama 35630, US · 108 Inverness Plaza, Birmingham, Alabama 35242, US
How much do Customer Service & Support jobs in Alabama pay?
Based on 730 listings with disclosed salaries, most customer service & support jobs in Alabama pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Alabama right now?
There are currently 11,205 open customer service & support positions in Alabama listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Alabama?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Express Oil Change & Tire Engineers, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Alabama?
Yes — 394 of the 11205 open customer service & support positions offer remote or hybrid work (252 remote, 142 hybrid).
How do I apply for Customer Service & Support jobs in Alabama?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Alabama