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Customer Service & Support Jobs in Mobile, AL (Now Hiring) — 689 open

DSI logoDSI

Retail Support Specialist

Mobile, Alabama, United States · On-site

Entry level

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passiona…

Skills: Customer Service, Communication Skills, Technical Troubleshooting, Multitasking, Problem Solving

CVS Health logoCVS Health

Pharmacy Intern

Mobile, Alabama, United States · On-site

$20/hr–$23/hr

Entry level$4.0B raised

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…

Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Pharmacy Workflow, Inventory Management

United Fidelity Bank logoUnited Fidelity Bank

AutoNation Ford of Mobile - Sales Associate

Mobile, Alabama, United States · On-site

Mid level$51M raised

We are seeking enthusiastic, customer‑focused individuals to join our team as Entry‑Level Retail Auto Salespeople. No prior automotive sales experience is required—we provide full training. This role is ideal for candida…

Skills: Communication, Interpersonal skills, Customer service, Consultative selling, Organizational skills

CVS Health logoCVS Health

Pharmacy Intern

Mobile, Alabama, United States · On-site

$20/hr–$23/hr

Entry level$4.0B raised

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…

Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Pharmacy Operations, Customer Service

Captain D's logoCaptain D's

Shift Leader

Mobile, Alabama, United States · On-site

Entry level

At Captain D’s, our people are everything. We’ve built a culture that empowers and grows talent—because when our team thrives, so do we. As a Shift Leader , you're the face of the brand—leading the team and ensuring ever…

Skills: Leadership, Guest Service, Team Management, Communication, Fast-paced Environment

Captain D's logoCaptain D's

Team Member

Mobile, Alabama, United States · On-site

Entry level

At Captain D’s, our people are everything. We’ve built a culture that empowers and grows talent—because when our team thrives, so do we. As a Team Member , you’re the face of the brand, delivering great experiences to ev…

Skills: Guest Service, Teamwork, Fast-paced Environment, Communication, Adaptability

CVS Health logoCVS Health

Pharmacy Technician

Mobile, Alabama, United States · On-site

$16/hr–$24/hr

Entry level$4.0B raised

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…

Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning

Advance Auto Parts logoAdvance Auto Parts

Store Driver

Mobile, Alabama, United States · On-site

Entry level$1.9B raised

Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…

Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling

Dollar Tree Stores logoDollar Tree Stores

Merchandising Assistant Manager

Mobile, Alabama, United States · On-site

Mid level$370M raised

Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…

Skills: Retail Management, Merchandising, Freight Processing, Inventory Management, Communication

Circle K logoCircle K

Team Member

Mobile, Alabama, United States · On-site

Entry level

Store 2706762: 9875 Airport Blvd, Mobile Pj, Alabama 36608 Shift AvailabilityDays and Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative. If you…

Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving

Starbucks logoStarbucks

shift supervisor - Store# 10538, I 65 & SPRING HILL

Mobile, Alabama, United States · On-site

$19/hr–$21/hr

Entry level$2.6B raised

Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…

Skills: Leadership, Customer Service, Cash Handling, Staff Coaching, Task Delegation

Stonebriar Auto Services d/b/a JIFFY LUBE logoStonebriar Auto Services d/b/a JIFFY LUBE

Store Manager - Semmes, AL

Mobile, Alabama, United States · On-site

Mid level

We're seeking talented candidates for a Store Manager position at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Automotive Services, Am…

Skills: Leadership, Training, Safety Guidance, Team Motivation, Operational Management

Drury Hotels logoDrury Hotels

Breakfast Attendant

Mobile, Alabama, United States · On-site

Entry level

Property Location: Drury Plaza Hotel - 812 West I-65 Service Road South , Mobile, Alabama 36609 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who…

Skills: Food Preparation, Guest Service, Inventory Management, Food Safety Standards, Cleaning And Organizing

Regions Bank logoRegions Bank

Relationship Banker II - 891 Hillcrest Road Branch - Mobile AL

Mobile, Alabama, United States · On-site

$44k–$52k/yr

Entry level

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …

Skills: Relationship Building, Customer Service, Cash Handling, Financial Advising, Sales

Blue Compass RV logoBlue Compass RV

RV Sales Associate

Mobile, Alabama, United States · On-site

$60k–$100k/yr

Entry level

Start your journey with Blue Compass RV! We are looking for high-energy, driven Sales Associates to join our team and take ownership of the full sales process from first interaction to final delivery. In this role, you w…

Skills: Sales, CRM Tools, Lead Generation, Customer Engagement, Negotiation

PCH Hotels & Resorts logoPCH Hotels & Resorts

Event Manager

Mobile, Alabama, United States · On-site

Mid level

Event Manager Battle House Renaissance Mobile Hotel & Spa & Renaissance Mobile Riverview Plaza Hotel Mobile, AL Create Extraordinary Events. Deliver Unforgettable Experiences. Represent Two of Mobile's Premier Marriott H…

Skills: Event Planning, Client Relationship Management, Banquet Event Order (BEO) Development, Budget Management, Upselling

European Wax Center logoEuropean Wax Center

Lead Guest Sales Associate

Mobile, Alabama, United States · On-site

Mid level$400M raised

European Wax Center is seeking a motivated and passionate Lead Guest Sales Associate to join our team! In this role, you'll take on a leadership position, guiding our Guest Sales Associates while ensuring that every gues…

Skills: Leadership, Team Management, Customer Service, Sales, Upselling

PenAir Credit Union logoPenAir Credit Union

Senior Member Advisor

Mobile, Alabama, United States · On-site

Mid level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Financial Transactions, Consultative Selling, Member Service, Loan Processing, Digital Banking Education

Hyundai of Mobile

Parts Counterperson

Mobile, Alabama, United States · On-site

Entry level

Parts Counterperson We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career a…

Skills: Customer Service, Inventory Control, Communication, Computer Competency, Basic Math

Healthcare Services Group, Inc logoHealthcare Services Group, Inc

Dietary Aide

Mobile, Alabama, United States · On-site

Entry level

Overview Role: Dietary Aide Join Healthcare Services Group (HCSG) as a Dietary Aide, where you will prepare and serve meals for residents in a long-term care facility. At HCSG, we are passionate about positively impactin…

Skills: Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service

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Showing 1–20 of 689

DSI logo

Retail Support Specialist

DSI

Mobile, Alabama, United States • On-site

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Entry level

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  • Full-time
  • Comprehensive training and development programs, Medical insurance, Dental insurance, Vision insurance, Life insurance, 401k Plan with employer matching
  • Posted 5h ago
  • ~40 hrs/week

Responsibilities

Provide frontline technical and account support to AT&T customers within high-traffic retail environments. Act as a subject-matter expert for retail partners and maintain in-store mobile device displays according to planograms.

Requirements

Requires strong communication skills and the ability to handle high-stress retail situations while navigating complex systems. Experience in wireless communications or retail customer service is preferred.

Full job description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

  • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
  • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
  • Troubleshoot wireless devices, network issues, and feature functionality.
  • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

  • Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
  • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
  • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

  • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
  • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

  • Navigate multiple systems simultaneously while engaging with customers in real time.
  • Document all interactions thoroughly and accurately.
  • Adhere to company policies, compliance requirements, and privacy standards.
  • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
  • Execute and maintain approved planograms for mobile devices and signage
  • Maintain inventory accuracy for display devices and fixtures
  • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

  • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
  • Share insights on recurring issues to improve processes and customer experience.
  • Maintain a positive, professional demeanor during all interactions.

Required Skills & Qualifications

  • Strong customer service and communication skills.
  • Ability to handle high-stress or escalated situations with professionalism.
  • Proficient in multitasking and navigating complex systems.
  • Detail-oriented with strong problem-solving abilities.
  • Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

  • Experience in wireless communications, retail customer service, or technical support
  • Previous call center or retail support experience is a plus.

What We Offer

  • Competitive starting pay of $26 per hour!
  • Comprehensive training and development programs
  • A supportive and engaging team environment
  • Opportunities for career growth and advancement
  • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
  • 401k Plan with employer matching after one year of employment
  • Paid vacation, personal/sick days, and bereavement time after 90 days
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!

Related keywords

Wireless CommunicationsRetail SupportAT&TTechnical SupportCustomer ExperiencePlanogramsBilling SupportDevice TroubleshootingSales EnablementRetail OperationsAccount ManagementNetwork Issues

About DSI

LinkedInVisit site

For 40 years, DSI has provided enhanced business value that delivers results for our clients and partners.

Industry
Telecommunications
Company size
501-1,000 employees
Founded
1984
Headquarters
Dallas, TX
LinkedIn followers
26,859

DSI, a premier sales enablement partner, offers consumer and commercial selling opportunities in the indirect dealer space. We partner closely with our dealers on many levels: sales management and execution, product and offer training, marketing expertise, software solutions, engineering, and warehousing and logistics. We are dedicated to individualized service, strong product offerings, and a fast and efficient delivery system. DSI’s Territory Managers are spread across the country and their #1 priority is to help you grow your business. To begin a working relationship with DSI, retailers are invited to call (800) 888-8876 or visit DSI at www.dsisystemsinc.com.

Offices: 1651 N. Collins Blvd. Suite 300, Dallas, TX 75080, US

Fulfillment Management ServicesEcommerce FulfillmentDistributionSatellite DistributorCall CenterNational Field SalesEvent ManagementTrainingMarketing ServicesWarehousing & Logistics
View all jobs at DSI

Frequently asked questions

How many Customer Service & Support jobs are open in Mobile, AL right now?

There are currently 689 open customer service & support positions in Mobile, AL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Mobile, AL?

Companies currently hiring include Domino's, Lowe's Companies, Inc., Allied Universal, Love's Travel Stops, Advance Auto Parts, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Mobile, AL?

Yes — 31 of the 689 open customer service & support positions offer remote or hybrid work (21 remote, 10 hybrid).

How do I apply for Customer Service & Support jobs in Mobile, AL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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