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Customer Service & Support Jobs in Hoover, AL (Now Hiring) — 351 open

Community Health Systems logoCommunity Health Systems

Scheduling Specialist - Brook Highland

Hoover, Alabama, United States · On-site

Entry level$3.7B raised

Why Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO …

Skills: Appointment Scheduling, Patient Flow Management, Electronic Health Records (EHR), Customer Service, Medical Terminology

PEP BOYS-MANNY MOE & JACK logoPEP BOYS-MANNY MOE & JACK

Auto General Service Technician

Hoover, Alabama, United States · On-site

$11/hr–$18/hr

Entry level

Position Summary The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and …

Skills: Tire Mounting, Tire Balancing, Oil Changes, Vehicle Inspections, Brake Repair

Domino's logoDomino's

Customer Service Rep

Hoover, Alabama, United States · On-site

Entry level$1.3B raised

Job Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why wor…

Skills: Customer Service, Food Preparation, Store Technology Operation, Store Operations, Safety Compliance

Allied Universal logoAllied Universal

Security Officer Part Time Unarmed

Hoover, Alabama, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Customer Service, Security Patrols, Incident Reporting, Access Control, Emergency Response

EssilorLuxottica logoEssilorLuxottica

Team Lead

Hoover, Alabama, United States · On-site

Mid level$6.9B raised

Requisition ID: 935939 Store #: 000747 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…

Skills: Customer Service, Optical Theory, Retail Management, Edging And Mounting, Optical Measurement

EssilorLuxottica logoEssilorLuxottica

Sales Associate

Hoover, Alabama, United States · On-site

Entry level$6.9B raised

Requisition ID: 935940 Store #: 000747 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…

Skills: Sales skills, Customer service, Optical measurements, Point of sale systems, Communication skills

EssilorLuxottica logoEssilorLuxottica

EyeCare Advisor

Hoover, Alabama, United States · On-site

Entry level$6.9B raised

Requisition ID: 935934 Store #: 000747 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…

Skills: Customer Service, Optical Knowledge, POS System Operation, Patient Scheduling, HIPAA Compliance

DICK'S Sporting Goods logoDICK'S Sporting Goods

Teammate Apparel

Hoover, Alabama, United States · On-site

Entry level$3.5B raised

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…

Skills: Customer Service, Merchandising, Product Knowledge, Sales, Inventory Management

EssilorLuxottica logoEssilorLuxottica

Lead EyeCare Advisor

Hoover, Alabama, United States · On-site

Entry level$6.9B raised

Requisition ID: 935931 Store #: 000747 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…

Skills: Customer Service, Leadership, Problem Solving, Sales Skills, Interpersonal Skills

DICK'S Sporting Goods logoDICK'S Sporting Goods

Teammate - On Field Operations

Hoover, Alabama, United States · On-site

Entry level$3.5B raised

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…

Skills: Customer Service, Merchandising, Inventory Management, Product Knowledge, Collaboration

R+L Global Logistics logoR+L Global Logistics

Sr Carrier Sales Representative - Flatbed

Hoover, Alabama, United States · On-site

Senior

Strategic Procurement Executive responsibilities and essential job functions include, but are not limited to the following: Manage and continually develop business relationships with our customers and carriers Ensure tha…

Skills: Carrier Sourcing, Rate Negotiation, Transportation Management Systems, Dispatching, Customer Service

The Sports Facilities Companies logoThe Sports Facilities Companies

Administrative Assistant - Hoover Met Complex

Hoover, Alabama, United States · On-site

Entry level

ADMINISTRATIVE ASSISTANT- Hoover Met Complex HOOV SFM, LLC LOCATION: Hoover, AL DEPARTMENT: ADMINISTRATON REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (NON-EXEMPT) ABOUT THE COMPANY: Hoover Metropolitan Complex is a pre…

Skills: RV Park Management, Guest Services, Billing Reconciliation, Staff Scheduling, Customer Service

Dry Goods USA logoDry Goods USA

COSMETICS COUNTER MANAGER

Hoover, Alabama, United States · On-site

Mid level

As a Cosmetic Counter Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You are responsible for the complete operations of a cosmetic line and inspiring a team of beau…

Skills: Team Leadership, Customer Service, Sales Management, Staff Training, Performance Assessment

Domino's logoDomino's

Delivery Driver

Hoover, Alabama, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…

Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing

YOUNG MENS CHRISTIAN ASSOCIATION logoYOUNG MENS CHRISTIAN ASSOCIATION

Health Coach (Weekday Mornings) -- Hoover YMCA

Hoover, Alabama, United States · On-site

$11/hr

Entry level

Job DetailsJob Location: Hoover Branch - Hoover, AL 35244Position Type: Part TimeSalary Range: $11.22 HourlyStart Your Journey as a Health Coach – Become a YMCA Wellness Associate If you’re passionate about fitness, enjo…

Skills: Fitness Coaching, Customer Service, Communication, Member Engagement, Wellness Guidance

Freddy's Frozen Custard & Steakburgers logoFreddy's Frozen Custard & Steakburgers

Cashier-Grove

Hoover, Alabama, United States · On-site

Entry level

Job DetailsJob Location: Grove - Hoover, AL 35226Position: Team Member Reports to: Restaurant Operating Partner Department: Operations About our Company Freddy’s is one of the fastest-growing restaurant brands in t…

Skills: Guest Service, Order Accuracy, Food Preparation, Hospitality, Teamwork

R+L Global Logistics logoR+L Global Logistics

Sr Carrier Sales Representative - Flatbed

Hoover, Alabama, United States · On-site

Senior

Strategic Procurement Executive responsibilities and essential job functions include, but are not limited to the following: Manage and continually develop business relationships with our customers and carriers Ensure tha…

Skills: Carrier Sourcing, Rate Negotiation, Freight Tracking, Transportation Management Systems, Customer Relationship Management

Michaels Stores logoMichaels Stores

Retail Service Team Member

Hoover, Alabama, United States · On-site

Entry level

Store - BIRM-HOOVER, AL Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading …

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Omni-channel Processing

Lowe's Companies, Inc. logoLowe's Companies, Inc.

Cashier Part Time

Hoover, Alabama, United States · On-site

Entry level$22B raised

Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…

Skills: Cash Handling, Customer Service, Point of Sale (POS), Basic Arithmetic, Inventory Stocking

Circle K logoCircle K

Customer Service Representative

Hoover, Alabama, United States · On-site

Entry level

Store 2723835: 2195 Hwy 150, Hoover, Alabama 35244 Shift AvailabilityEvenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Serv…

Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving

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Showing 1–20 of 351

Community Health Systems logo

Scheduling Specialist - Brook Highland

Community Health Systems

Hoover, Alabama, United States • On-site

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Entry level

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  • Full-time
  • associate degree, professional certificate
  • Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Extended Illness Benefits
  • Posted 4h ago
  • ~40 hrs/week

Responsibilities

The Scheduling Specialist manages and optimizes the appointment process for patients and physicians to ensure efficient resource utilization. They act as a primary liaison between patients and medical staff while maintaining accurate electronic health records.

Requirements

An associate degree or certification in healthcare administration is preferred, along with 0-2 years of experience in medical scheduling or customer service. Proficiency in EMR systems and Microsoft Office is highly desired.

Full job description

Why Join Us?

  • Be Valued for What You Bring to the Team  – Competitive pay that rewards your hard work
  • Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
  • Work Hard. Recharge Often. – Generous PTO and extended illness benefits
  • Invest in Your Future – 401(k) with company match
  • Grow With Us – Career development, learning opportunities, and advancement pathways
  • We Invest in Your Success – Licensure and certification reimbursement
  • Student Loan Support – Assistance available for eligible roles
  • Your Wins Deserve Recognition – Employee rewards and recognition programs
  • A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
  • Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance. 

Great people. Great benefits. Meaningful work. Join us and make an impact.

Job Summary

The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service.

Essential Functions

  • Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
  • Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction.
  • Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
  • Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
  • Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
  • Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.
  • Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete.
  • Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions.
  • Prioritizes work efficiently, including processing STAT order timely.
  • Notifies ordering offices if unable to contract their patient to schedule procedures.
  • Offers alternative scheduling options when needed to accommodate patient preferences and medical needs.
  • Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred
  • 0-2 years of experience in medical scheduling, administrative support, or customer service preferred
  • 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred

Knowledge, Skills and Abilities

  • Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.
  • Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
  • Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams.
  • High attention to detail and accuracy, particularly in data entry and record-keeping.
  • Ability to work in a fast-paced environment while maintaining a calm, professional demeanor.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software.
  • Knowledge of medical terminology is a plus.

 

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Related keywords

Healthcare AdministrationMedical Office AdministrationEMREHRPatient SchedulingMedical TerminologyPatient FlowSTAT OrdersHealthcareAdministrative ProceduresMicrosoft WordMicrosoft ExcelMicrosoft Outlook

About Community Health Systems

LinkedInVisit site
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Franklin, TN
LinkedIn followers
113,858
Total funding
$3.7B

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 60 affiliated hospitals with more than 8,000 beds and more than 800 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Offices: 4000 Meridian Boulevard, Franklin, TN 37067, US · 4000 Meridian Blvd, Franklin, TN 37067, US

HospitalHealth CareMedical
View all jobs at Community Health Systems

Frequently asked questions

How many Customer Service & Support jobs are open in Hoover, AL right now?

There are currently 351 open customer service & support positions in Hoover, AL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Hoover, AL?

Companies currently hiring include Hendrick Automotive Group, Regions Bank, PCH Hotels & Resorts, DICK'S Sporting Goods, D.R. Horton, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Hoover, AL?

Yes — 24 of the 351 open customer service & support positions offer remote or hybrid work (9 remote, 15 hybrid).

How do I apply for Customer Service & Support jobs in Hoover, AL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Hoover, AL

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