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Full-time
associate degree, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Extended Illness Benefits
Posted 4h ago
~40 hrs/week
Responsibilities
The Scheduling Specialist manages and optimizes the appointment process for patients and physicians to ensure efficient resource utilization. They act as a primary liaison between patients and medical staff while maintaining accurate electronic health records.
Requirements
An associate degree or certification in healthcare administration is preferred, along with 0-2 years of experience in medical scheduling or customer service. Proficiency in EMR systems and Microsoft Office is highly desired.
Full job description
Why Join Us?
Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
Work Hard. Recharge Often. – Generous PTO and extended illness benefits
Invest in Your Future – 401(k) with company match
Grow With Us – Career development, learning opportunities, and advancement pathways
We Invest in Your Success – Licensure and certification reimbursement
Student Loan Support – Assistance available for eligible roles
Your Wins Deserve Recognition – Employee rewards and recognition programs
A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.
Great people. Great benefits. Meaningful work. Join us and make an impact.
Job Summary
The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service.
Essential Functions
Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction.
Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.
Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete.
Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions.
Prioritizes work efficiently, including processing STAT order timely.
Notifies ordering offices if unable to contract their patient to schedule procedures.
Offers alternative scheduling options when needed to accommodate patient preferences and medical needs.
Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred
0-2 years of experience in medical scheduling, administrative support, or customer service preferred
0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred
Knowledge, Skills and Abilities
Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams.
High attention to detail and accuracy, particularly in data entry and record-keeping.
Ability to work in a fast-paced environment while maintaining a calm, professional demeanor.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software.
Knowledge of medical terminology is a plus.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.
Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 60 affiliated hospitals with more than 8,000 beds and more than 800 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
Offices: 4000 Meridian Boulevard, Franklin, TN 37067, US · 4000 Meridian Blvd, Franklin, TN 37067, US
How many Healthcare jobs are open in Hoover, AL right now?
There are currently 120 open healthcare positions in Hoover, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Hoover, AL?
Companies currently hiring include Diversicare Healthcare Services, LLC, CVS Health, Enhabit Home Health & Hospice, UAB Medicine, BenchMark Physical Therapy, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Hoover, AL?
Yes — 2 of the 120 open healthcare positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Healthcare jobs in Hoover, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.