How many Customer Service & Support jobs are open in Birmingham, AL right now?

There are currently 48 open customer service & support positions in Birmingham, AL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Birmingham, AL?

Companies currently hiring include AutoZone, Signal Tru Brand, LV Petroleum LLC, Ulta Beauty, ClearChoice Dental Implant Centers, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Birmingham, AL?

Yes — 1 of the 48 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Birmingham, AL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support Jobs in Birmingham, AL

Commercial & Industrial Account Manager, Market Specialist – Birmingham
Alabama Power Company – Division Sales Birmingham
This position is located at APC Corporate Headquarters in Birmingham, AL

POSITION SUMMARY

This position will manage large specialized Commercial and Industrial customers within the Alabama Power Company’s Birmingham Division and is responsible for developing strategic customer relationships, achieving sales goals, and maintaining strong customer satisfaction. This position will develop an in-depth knowledge of the customers’ business, operations, and facilities. This position will be the main point of contact for all Alabama Power Company managed customer interactions. These include kWh and non-kWh sales, electrical service, rates/pricing, contract negotiations, and overall customer service. This position will also partner with other Alabama Power Company organizations to ensure success; therefore, excellent interpersonal skills are required. This position will occasionally require availability after hours.

Major Responsibilities:

Manage assigned Commercial & Industrial customers. This includes but is not limited to the following: sales, customer service, rates, pricing, and power contracts.
Effectively communicate customer information, events, and issues to ensure timely resolutions.
Responsible for the retention and growth of revenues from assigned managed customer accounts.
Develop and implement effective customer sales, service, energy efficiency and satisfaction strategies.
Continuously assess the condition of the relationship with each customer and develop ongoing strategies for maintaining and improving relationships.
Assure that all sales potential is fully identified and effectively pursued.
Effectively work with team members to provide support, as needed, and share best practices and experiences.
Effectively communicate customers' scheduled events that involve distribution, substation, and transmission.
Leverage relationships with Power Delivery, Accounting, Energy Services as well as other Corporate Marketing partners to better serve the customer and resolve issues.
Available beyond standard work hours to assist with customer-related activity.

POSITION QUALIFICATIONS

Candidates with the following preferred qualifications are encouraged to apply!

Education:

A bachelor's degree in business, engineering, or a marketing-related field is highly preferred

Experience:

Commercial/Industrial account management and/or Power Delivery - minimum 3 years of experience preferred
Demonstrated experience working with commercial and/or industrial customers to facilitate electric service requests, create load sheets, and develop sales proposals targeting end use and product & service opportunities
Experience and knowledge in the appropriate application of rates/pricing, bill calculation, rate studies, and contracts
A proven record of achieving or supporting sales results and delivering excellent customer service
Experience using internal tools (IDMS-SAM, iClear, iRate, RateSIM, CSS, CIT, Energy Direct, Sales Cloud, etc.)
Excellent project management skills using MS Office products (Excel, PowerPoint, and Word)

Knowledge, Skills, & Abilities:

Demonstrated technical aptitude for commercial and Industrial electrical and mechanical systems
Sales focused on the ability to independently identify, communicate, manage, and complete a wide range of sales opportunities
Organized self-starter who understands expectations and proactively strives to achieve expectations without routine oversite
Exceptional oral and written communication skills. Effective sales presentation skills.
Strategic and analytical thinker
Accomplished interpersonal skills with the ability to effectively interact with people at all levels in all organizations
Possess knowledge of Alabama Power Company’s markets, customers, competitors, regulatory environment, operating procedures, etc
A strong student of the business with a comprehensive understanding of how we operate and serve customers

BENEFITS

Competitive Pay
Excellent benefits packages which includes:
- Medical and dental coverage
- Defined Pension/Cash Balance Benefit Plan
- Performance Pay Program
- 401(k) plan with a generous company match
- Bonus opportunities
- Tuition Reimbursement

***Please submit an updated resume with your application***

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and beneﬁts will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Alabama Power

POSITION SUMMARY

Major Responsibilities:

Manage assigned Commercial & Industrial customers. This includes but is not limited to the following: sales, customer service, rates, pricing, and power contracts.
Effectively communicate customer information, events, and issues to ensure timely resolutions.
Responsible for the retention and growth of revenues from assigned managed customer accounts.
Develop and implement effective customer sales, service, energy efficiency and satisfaction strategies.
Continuously assess the condition of the relationship with each customer and develop ongoing strategies for maintaining and improving relationships.
Assure that all sales potential is fully identified and effectively pursued.
Effectively work with team members to provide support, as needed, and share best practices and experiences.
Effectively communicate customers' scheduled events that involve distribution, substation, and transmission.
Leverage relationships with Power Delivery, Accounting, Energy Services as well as other Corporate Marketing partners to better serve the customer and resolve issues.
Available beyond standard work hours to assist with customer-related activity.

POSITION QUALIFICATIONS

Candidates with the following preferred qualifications are encouraged to apply!

Education:

A bachelor's degree in business, engineering, or a marketing-related field is highly preferred

Experience:

Commercial/Industrial account management and/or Power Delivery - minimum 3 years of experience preferred
Demonstrated experience working with commercial and/or industrial customers to facilitate electric service requests, create load sheets, and develop sales proposals targeting end use and product & service opportunities
Experience and knowledge in the appropriate application of rates/pricing, bill calculation, rate studies, and contracts
A proven record of achieving or supporting sales results and delivering excellent customer service
Experience using internal tools (IDMS-SAM, iClear, iRate, RateSIM, CSS, CIT, Energy Direct, Sales Cloud, etc.)
Excellent project management skills using MS Office products (Excel, PowerPoint, and Word)

Knowledge, Skills, & Abilities:

Demonstrated technical aptitude for commercial and Industrial electrical and mechanical systems
Sales focused on the ability to independently identify, communicate, manage, and complete a wide range of sales opportunities
Organized self-starter who understands expectations and proactively strives to achieve expectations without routine oversite
Exceptional oral and written communication skills. Effective sales presentation skills.
Strategic and analytical thinker
Accomplished interpersonal skills with the ability to effectively interact with people at all levels in all organizations
Possess knowledge of Alabama Power Company’s markets, customers, competitors, regulatory environment, operating procedures, etc
A strong student of the business with a comprehensive understanding of how we operate and serve customers

BENEFITS

Competitive Pay
Excellent benefits packages which includes:
- Medical and dental coverage
- Defined Pension/Cash Balance Benefit Plan
- Performance Pay Program
- 401(k) plan with a generous company match
- Bonus opportunities
- Tuition Reimbursement

***Please submit an updated resume with your application***

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

Alabama Power

Customer Service & Support Jobs in Birmingham, AL (Now Hiring) — 48 open

Commercial & Industrial Account Manager, Market Specialist – Birmingham

Delivery Driver(05842) - 4527 Valleydale Rd.

Consumer Services Operational Risk Analyst

Patient Intake Coordinator

Assistant Store Manager - #959 - Birmingham, AL

Medical Assistant

Auto Master Technician

Task Associate

Specialty Beauty Advisor - Clinique

District Manager

Communication Systems Technician I

Office Assistant

Event Assistant

Communications Agent

Customer Account Representative

Intake Sales Specialist

Event Marketer

PT Unarmed Security Officers- Alabama

Part Sales Manager – Part Time

Retail Sales Associate – Part Time

Frequently asked questions

How many Customer Service & Support jobs are open in Birmingham, AL right now?

Which companies are hiring for Customer Service & Support roles in Birmingham, AL?

Are there remote or hybrid Customer Service & Support jobs in Birmingham, AL?

How do I apply for Customer Service & Support jobs in Birmingham, AL?

Customer Service & Support jobs in other cities

Other jobs in Birmingham, AL

Commercial & Industrial Account Manager, Market Specialist – Birmingham

Job description

Tools

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Company

Tools

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Company

Customer Service & Support Jobs in Birmingham, AL (Now Hiring) — 48 open

Commercial & Industrial Account Manager, Market Specialist – Birmingham

Delivery Driver(05842) - 4527 Valleydale Rd.

Consumer Services Operational Risk Analyst

Patient Intake Coordinator

Assistant Store Manager - #959 - Birmingham, AL

Medical Assistant

Auto Master Technician

Task Associate

Specialty Beauty Advisor - Clinique

District Manager

Communication Systems Technician I

Office Assistant

Event Assistant

Communications Agent

Customer Account Representative

Intake Sales Specialist

Event Marketer

PT Unarmed Security Officers- Alabama

Part Sales Manager – Part Time

Retail Sales Associate – Part Time

Frequently asked questions

How many Customer Service & Support jobs are open in Birmingham, AL right now?

Which companies are hiring for Customer Service & Support roles in Birmingham, AL?

Are there remote or hybrid Customer Service & Support jobs in Birmingham, AL?

How do I apply for Customer Service & Support jobs in Birmingham, AL?

Customer Service & Support jobs in other cities

Other jobs in Birmingham, AL

Commercial & Industrial Account Manager, Market Specialist – Birmingham

Job description

Tools

Explore

Company