You are ready to run something. Here is your chance to prove it. The Assistant Site Manager role at Whistle Express is where leaders are made. You will work alongside the Site Manager to keep the operation running at ful…
Skills: Team Leadership, Customer Service, Sales, Operational Management, Staff Training
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
Skills: Team Leadership, Customer Engagement, Operations Management, Safety Compliance, Sales
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
Skills: Team Leadership, Customer Engagement, Operations Management, Safety Compliance, Sales
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
High Point, North Carolina, United States · On-site
Entry level
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
The crew follows your lead. Make it worth following. As a Shift Lead at Whistle Express, you are the standard-setter on the lot. You know the site, you know the crew, and when management is not on-site, you are the one r…
Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on,…
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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
The Assistant Site Manager supports the Site Manager in daily operations, including team development, customer experience management, and site maintenance. They are responsible for driving sales, ensuring operational excellence, and resolving customer issues in real-time.
Requirements
The role requires a proactive leader capable of managing team performance and site standards. Candidates should have strong communication skills and the ability to make quick, informed decisions to maintain smooth operations.
Full job description
You are ready to run something. Here is your chance to prove it.
The Assistant Site Manager role at Whistle Express is where leaders are made. You will work alongside the Site Manager to keep the operation running at full speed - developing the team, owning the guest experience, solving problems in real time, and holding the standard when no one is asking you to.
This is the proving ground for Site Managers. Most of ours came up through this exact role. If you are ready to stop waiting for your moment and start building toward it, this is where that work begins.
Key Responsibilities:
Team Development & Support
Assist in onboarding new team members, ensuring they understand company values, site procedures, and role expectations.
Provide guidance and support to team members as needed to help them improve and succeed.
Support scheduling and shift management to ensure adequate staffing and fair team workload.
Promote a positive team culture by recognizing achievements, encouraging collaboration, and addressing conflicts promptly.
Help identify training needs and coordinate development opportunities to enhance team capabilities and engagement.
Customer Experience
Greet customers warmly and ensure they feel welcomed and valued at every visit.
Answer customer questions about services, membership options, and promotions clearly and courteously.
Address and resolve customer concerns or issues promptly, escalating to the Site Leader when necessary.
Promote unlimited wash memberships and other services to enhance customer engagement and retention.
Monitor the site for opportunities to improve customer experience, providing feedback or suggestions to the Site Leader.
OperationalExcellence
Check equipment daily to ensure proper functionality and report any issues to the Site Leader.
Support site safety by following protocols and helping team members maintain safe work practices.
Assist with routine cleaning and maintenance to uphold quality standard.
Monitor inventory levels of supplies and communicate needs to the Site Leader for restocking.
Help identify operational challenges and suggest improvements to keep daily operations running smoothly.
Sales Support
Promote unlimited wash memberships and other services to customers during their visit.
Assist in upselling additional services or products to help achieve site sales goals.
Support the implementation of site promotions and marketing initiatives.
Track sales activity and provide feedback to the Site Leader on opportunities to increase revenue.
Problem-Solving and Decision Making
Respond to customer concerns and questions, escalating to the Site Leader when necessary.
Identify operational issues as they arise and suggest practical solutions to maintain smooth site operations.
Make quick, informed decisions to keep daily operations on track and minimize disruptions.
Collaborate with team members to address challenges and improve overall site performance.
#LI-DNI
Base Pay Range
If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
Take 5 Car Wash is a national chain of express car washes that deliver fast, friendly, and convenient service. A team of car wash people committed to being a leading, respected operator and employer of choice in the industry, Take 5 Car Wash prides itself on its customer- and people-first culture.
Take 5 Car Wash is part of the Driven Brands family.
Offices: 440 S Church St, Charlotte, North Carolina 28202, US
Washing CarsConvenient Car WashKeeping Cars Looking Like Newand Express Car WashRetailAutomotiveCustomer Service
Take 5 Car Wash is a national chain of express car washes that deliver fast, friendly, and convenient service. A team of car wash people committed to being a leading, respected operator and employer of choice in the industry, Take 5 Car Wash prides itself on its customer- and people-first culture.
Take 5 Car Wash is part of the Driven Brands family.
Offices: 440 S Church St, Charlotte, North Carolina 28202, US
Washing CarsConvenient Car WashKeeping Cars Looking Like Newand Express Car WashRetailAutomotiveCustomer Service