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Full-time
Quarterly bonus opportunity, Flexible scheduling, Paid time off, Hotel discounts, Free room nights, Mentorship
Posted 1d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for guests by managing check-ins, check-outs, and resolving issues. Additionally, assist with breakfast and evening Kickback services, including food preparation and guest hosting.
Requirements
Candidates should possess a friendly demeanor, strong organizational skills, and the ability to multitask in a fast-paced environment. Proficiency in English and experience with basic cash handling and office machinery are required.
Full job description
Starting at $17.15/hr
Property Location:
Drury Inn & Suites - 160 State Farm Parkway , Birmingham, Alabama 35209
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled
Drury Hotels is 100% family-owned with more than 150 hotels in 30 states. Enjoy exceptional service, comfort, and value.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1973
Headquarters
St Louis, Missouri
LinkedIn followers
29,220
Founded in 1973, Drury Hotels Company, LLC, is a Missouri-based family-owned and operated hospitality company. Travel Happy® with more than 150 hotels across 30 states with exceptional service, comfort, and value.
Whether guests are traveling for business or leisure, they can always expect free best-in-class amenities, including hot breakfast, dinnertime snacks & drinks at 5:30 Kickback®, Wi-Fi, on-site fitness centers, refreshing pools and spas, and more.
Looking to host a corporate meeting or event? We specialize in hosting small to midsize meetings and trainings with our flexible event space. With our Meetings with More program, you enjoy no food & beverage minimums, free Wi-Fi for all attendees, and flexible rescheduling options. Learn more at druryhotels.com/meetings.
We proudly employ over 6,100 dedicated Team Members who are passionate about delivering exceptional service. Thanks to our team, we have received numerous accolades such as Forbes Best Customer Service and J.D. Power’s “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains.” These awards reflect our team's unwavering commitment to guest satisfaction.
Interested in joining our family? If you are passionate about taking care of others and seeking a career instead of a job, then Drury Hotels might be right for you. Join our team and Grow Happy®.
Start your career search now at jobs.druryhotels.com.
Learn more about us at druryhotels.com/about.
Offices: 13075 Manchester Rd, Suite 100, St Louis, Missouri 63131, US
How many Hospitality jobs are open in Birmingham, AL right now?
There are currently 341 open hospitality positions in Birmingham, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Birmingham, AL?
Companies currently hiring include Domino's, Compass Group, Whaley Foodservice, TICE, Jack's Family Restaurants, LP, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Birmingham, AL?
Yes — 6 of the 341 open hospitality positions offer remote or hybrid work (5 remote, 1 hybrid).
How do I apply for Hospitality jobs in Birmingham, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.