Senior Relationship Manager - Community Development Lending & Investing
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Location: 4211 West Boy Scout Blvd Suite 570, Tampa Florida Job Summary The Sr. Relationship Manager, Key Community Development Corporation originates, structures, and negotiates low-income housing tax credit (LIHTC) inv…
Skills: Low-income housing tax credit, Affordable housing, Commercial real estate lending, Business development, Client relationship management
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$116k–$216k/yr
Full-time
bachelor degree
Posted 12d ago
Apply by Oct 30
~40 hrs/week
Responsibilities
The Senior Relationship Manager originates, structures, and negotiates affordable housing investments, including LIHTC and NMTC projects. This role also manages a portfolio of community development loans while building and maintaining relationships with key industry stakeholders and clients.
Requirements
Candidates must have at least 5 years of experience originating low-income housing tax credit investments and a proven track record in business development. A Bachelor's degree in Business, Finance, Economics, Urban Planning, or Real Estate is preferred.
Full job description
Location:
4211 West Boy Scout Blvd Suite 570, Tampa Florida
Job Summary The Sr. Relationship Manager, Key Community Development Corporation originates, structures, and negotiates low-income housing tax credit (LIHTC) investments. This role is responsible for sourcing opportunities, developing and maintaining client relationships, and supporting the growth of KeyBank's national affordable housing platform. The position offers the opportunity to manage a regional market, build deep client relationships, and contribute to sustainable community development.
Essential Functions
Originate and manage a portfolio of community development loans and equity investments, including affordable housing, Low-Income Housing Tax Credit (LIHTC) projects, New Market Tax Credits (NMTC), and other CRA-qualified activities.
Identify and maintain relationships with high-profile clients, organizations, and agencies in the affordable housing industry.
Develop marketing strategies and plans for specific regions and clientele.
Cross-sell financial solutions and bank products.
Negotiate and structure transactions to ensure long-term viability of real estate investments.
Collaborate with internal partners (credit, legal, compliance, CRA, and risk) to structure deals and ensure smooth transition.
Monitor industry trends and competitive landscape.
Develop and maintain relationships with nonprofit organizations, community development financial institutions (CDFIs), housing developers, and public sector partners.
Represent the bank at community events, industry conferences, and stakeholder meetings to enhance visibility and impact.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Education
Bachelor's Degree in Business, Finance, Economics, Urban Planning, or Real Estate (preferred)
OR equivalent experience (required)
Work Experience
5+ years of experience originating low-income housing tax credit (LIHTC) investments deals. (required)
Ability to structure and negotiate terms for affordable housing loans, including LIHTC and NMTC. (required)
Experience with community development lending or commercial real estate lending programs (Fannie Mae, Freddie Mac, HUD) (preferred)
Proven track record in business development and client relationship management. (required)
Skills
Building and maintaining strong, long-term relationships with clients, partners, and stakeholders to support business growth and client satisfaction.
Understanding and applying LIHTC programs to structure and originate affordable housing investments.
Assessing, structuring, and managing loans for commercial real estate projects, including affordable housing developments.
Evaluating financial statements, project feasibility, and investment returns to support sound lending and investment decisions.
Reaching mutually beneficial agreements with clients and partners through effective communication and deal structuring.
Navigating and utilizing federal and state loan programs such as HUD, Fannie Mae, and Freddie Mac to support community development projects.
Staying informed on trends, regulations, and market dynamics in affordable housing and community development finance.
Clearly conveying information and ideas through verbal and written channels to internal teams, clients, and external stakeholders.
Guiding teams, influencing stakeholders, and driving initiatives that align with organizational goals and community impact.
Prioritizing tasks and managing multiple projects efficiently to meet deadlines and client expectations.
Aligning investment strategies with social impact goals, particularly in underserved and low-income communities.
Identifying opportunities, anticipating challenges, and developing long-term plans that align with business and community objectives.
Identifying, assessing, and mitigating financial and operational risks associated with lending and investment activities.
Understanding and addressing the unique needs of clients to deliver tailored financial solutions and exceptional service.
Understanding the lifecycle of real estate projects, including planning, financing, construction, and asset management.
Core Competencies
All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Travel
Occasional travel to include overnight stay.
Driving Requirements
Ability to routinely and frequently operate a motor vehicle with a valid driver's license.
Work Location Category
Hybrid (Sales)
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 10/30/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
For every financial need, we'll meet you in the moment. KeyBank Opens Doors.
Industry
Banking
Company size
10,001+ employees
Headquarters
Cleveland , Ohio
LinkedIn followers
135,724
Total funding
$3.3B
At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day.
Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.
Follow along for business and industry insights, expert advice and more resources to help you achieve your financial goals.
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
KeyBank is Member FDIC. Equal Housing Lender. Credit applications are subject to credit approval.
Offices: 127 Public Square, Cleveland , Ohio 44114, US
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