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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Gaylor Electric, Inc.
Indianapolis, Indiana, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Business Systems Analyst supports, maintains, and troubleshoots business applications to enhance operational efficiency and user productivity. They collaborate with stakeholders to gather requirements, perform system testing, and provide training and documentation for new technology solutions.
Candidates should have at least four years of experience supporting application software in the AEC industry and possess strong technical knowledge of cloud delivery methods. A bachelor's degree or equivalent professional experience is preferred, along with proficiency in specific construction software tools.
SCOPE OF WORK
The Business Systems Analyst supports Gaylor’s business applications by evaluating, implementing, maintaining, and
troubleshooting systems that enhance operational efficiency and user productivity. This role collaborates with end
users, vendors, and IT teams to gather requirements, test and deploy system enhancements, ensure data integrity
and system performance, and provide training and documentation to promote successful adoption of technology
solutions.
The analyst also monitors compliance with system standards and serves as a key resource for application support,
participate in software user groups, issue resolution, and continuous improvement.
POSITION REQUIREMENTS
• Uses Gaylor Values as tools to carry out all job responsibilities
• Possesses a strong understanding of construction industry goals and objectives
• Understands and translates technical information into terminology which corresponds to the end-user
• Working technical knowledge of application development
• Working technical knowledge of cloud application delivery methods such as SaaS, PaaS and IaaS
• Effectively deals with all internal customers and external business contacts while conveying a positive,
service-oriented attitude
• Possesses active listening and effective communication skills, with openness to diverse input and feedback
• Strong written and verbal communication and customer service skills
• Ability to work effectively across cross-functional areas of the business
• Ability to effectively prioritize and execute tasks
• Ability to always maintain discretion and confidentiality
• Proficiency in Viewpoint Spectrum, Autodesk, Microsoft 365 Office Suite
RESPONSIBILITIES
• Creates and maintains systems as well as end user documentation
• Monitors compliance with system standards and report variations
• Performs testing of system upgrades and patches
• Evaluates, installs, configures, and deploys new applications, systems software, products, and/or
enhancements to existing applications throughout the enterprise
• Collaborates with analysts, engineers, specialists, software vendors and power users in the testing of new
software programs and applications to ensure full adoption of features and process efficiencies
• Collaborates with application users to create functional specification documents for fulfilling gaps
• Works with other teams, as required, to make recommendations on efficient use of application features and
capability to enhance workflow efficiencies
• Provides orientation and training to end users for all modified and new systems
• Coordinates product roadmaps across application platforms
• Develops implementation and support plans• Produces documentation for system administration, configuration, and maintenance
• Provides application support by troubleshooting and resolving system issues for assigned applications,
working directly with end users, as needed
• Resolves system functionality issues, receive, and work escalation from lower support tiers and escalate
internally and with vendors as necessary
• Monitors system for data integrity issues while working with system engineers, data engineers or vendors to
resolve
• Monitors and report system usage and performance
• Interprets a customer’s description of a problem and determine possible solutions
WORKING CONDITIONS
• Must be able to work scheduled hours, as well as additional hours if needed, on short notice
• Must be able to remain calm in times of heightened emotional situations
• Must work well with others as a member of a team to complete tasks
PHYSICAL REQUIREMENTS
• Must be able to wear personnel protective equipment (i.e., hard hat, safety glasses, gloves, high visibility
vest, safety harness, etc.) when required
• Repetitive use of arms, hands, and fingers
• Possess good vision/hearing (normal or corrected)
• Ability to work while sitting or standing for long periods
• Must be able to lift up to 20 pounds at times
EDUCATION
• Bachelor’s degree or four or more years of related experience, or an equivalent combination of education
and professional experience, preferred
• Four or more years’ experience supporting application software and/or hardware solutions, systems, or
products in the Architecture, Engineering, and Construction (AEC) space, preferred
• Proven experience with Information Technology Infrastructure Library (ITIL) methodologies
The Highest Performing National Contractor of Excellence | ABC National's 2025 Contractor of the Year
"Gaylor Electric, Inc. is the highest performing national contractor of excellence, providing unequaled project delivery, company wide best in class financial performance, with inspired employees being our most valuable asset; building trust resulting in continued client loyalty."
Offices: 10405 Crosspoint Blvd, Indianapolis, Indiana 46256, US · 17225 Kraft Ct, Noblesville, Indiana 46060, US · 3054 Leeman Ferry Rd SW, Suite J, Huntsville, Alabama 35801, US · 145 Overhill Dr, Mooresville, North Carolina 28117, US · 17230 Kraft Ct, Noblesville, Indiana 46060, US
There are currently 1,380 open construction positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Turner & Townsend, American Structurepoint, Turner Construction Company, Johnson Controls, EnvelopiQ, among others. Browse the listings above to see every active employer.
Yes — 185 of the 1380 open construction positions offer remote or hybrid work (32 remote, 153 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
