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$55k–$100k/yr
Full-time
Medical Insurance, Health Reimbursement Arrangement (HRA), Health Savings Account (HSA), PPO Insurance, Dental Insurance, Vision Insurance
Posted 5h ago
~40 hrs/week
Responsibilities
Diagnose, repair, and maintain residential and light commercial plumbing and drain systems. Communicate solutions and pricing options to customers while meeting company performance KPIs.
Requirements
Requires 4-5 years of experience as a lead plumbing technician and a valid driver's license with a clean record. Candidates must be able to pass a drug test and possess strong troubleshooting skills.
Full job description
Description
Join the Best in the Business – Haven Services with Atherton Plumbing is Hiring Service Plumber!
Are you a skilled and experienced plumbing professional looking for a company that values your expertise, offers top pay, excellent benefits, and real career growth? If so, Haven/Atherton Plumbing wants to meet you.
For over 60 years, Haven/Atherton Plumbing has been a trusted name in Dayton and the surrounding areas, delivering exceptional service with a focus on quality, professionalism, and customer satisfaction. We’re looking for a dedicated Service Technician to join our growing team and help us continue providing the best plumbing solutions to our valued customers.
The Service Plumber is responsible for diagnosing, repairing, and maintaining residential and light commercial plumbing and drain systems. This role focuses on delivering high-quality service, presenting service-type and menu book pricing options to customers, and contributing to company performance through strong technical skills and customer communication. The Service Plumber plays a key role in achieving company KPIs while ensuring a positive customer experience.
Why Choose Haven/Atherton Plumbing?
Earning Potential: $55,000 - $100,000+ per year (based on experience and performance)
Medical Insurance choice of 2 HDHP's with HRA & HSA or PPO - 1 HDHP option has 100% of premiums covered by employer
Full-Time Stability: Join a growing, established company with steady work
Career Growth: Opportunities for advancement, ongoing training, and learning
Supportive Team Culture: Work with a team that respects your expertise and values your contributions
Additional Benefits:
Dental & Vision Insurance
Health Savings Account
Life and AD&D Insurance
Disability Insurance
Paid Time Off
What You’ll Do as a Service Technician
Key Responsibilities
Plumbing & Drain Service
Diagnose and repair plumbing systems, including fixtures, water lines, and drainage systems
Perform drain cleaning, troubleshooting, and preventative maintenance
Handle service calls ranging from minor repairs to complex plumbing issues
Ensure all work is completed safely, efficiently, and up to code
Customer Interaction & Sales
Communicate clearly with customers regarding issues, solutions, and pricing
Present menu book/service-type pricing options for all recommended work
Educate customers on repair vs. replacement options
Build trust and maintain a high level of customer satisfaction
Service Execution
Complete service calls in a timely and professional manner
Maintain a clean and organized job site
Properly document all work performed, materials used, and recommendations
Follow company procedures and service standards
Performance & KPIs
Meet or exceed key performance indicators (KPIs), including:
Average ticket size
Conversion rate (sold vs. unsold estimates)
Revenue per call
Call completion efficiency
Strive to improve performance through ongoing training and coaching
Equipment & Inventory
Maintain service vehicle, tools, and equipment in good working condition
Ensure proper stock levels on the truck for efficient service delivery
Report any equipment issues or shortages
Requirements
What We’re Looking For
4-5 years of experience as a lead plumbing technician (required)
Service Titan experience (preferred but not required)
Strong knowledge of plumbing systems and drain cleaning
Ability to diagnose and troubleshoot plumbing issues efficiently
Experience with or willingness to learn menu pricing/service-type sales
A professional, positive, and energetic attitude
A clean driving record and valid driver’s license
Ability to pass a drug test
Honesty, dependability, and a commitment to customer service
Preferred Skills
Experience with drain equipment (cable machines, jetters, cameras)
Familiarity with ServiceTitan or similar software
Strong customer service and communication skills
Sales-oriented mindset with ability to present options confidently
Ready to Take Your Career to the Next Level?
At Haven/Atherton Plumbing, we don’t just offer jobs we offer careers where you can grow, earn top pay, and be part of a team that truly values your skills. If you're ready to work for a company that puts its employees first, apply today and take the next step toward a rewarding, long-term career with us.
Say hello to Haven, the new name for Watermark Home Services. One team for plumbing, HVAC, and electric across Ohio.
Industry
Consumer Services
Company size
201-500 employees
Headquarters
Columbus, Ohio
LinkedIn followers
475
Hello, we’re Haven, formerly Watermark Home Services.
For decades, our local service companies have earned trust one home, one business, and one project at a time. Our teams built their reputations on quality workmanship, honest communication, and a commitment to taking care of people when it matters most.
Today, we have come together under one unified name: Haven.
Haven brings together trusted experts in plumbing, HVAC, and electrical services from across Ohio. As one team, we deliver a higher level of consistency, reliability, and customer care while still honoring the local roots that shaped us. Every technician, installer, dispatcher, and support specialist remains focused on the same mission: creating comfort, stability, and peace of mind for every customer we serve.
This rebrand represents more than a name change. It reflects a stronger and more connected service experience that supports homeowners, businesses, and communities with the combined expertise of many teams working together.
At Haven, we share knowledge, support our neighborhoods, and take pride in the essential services we provide every day. Our goal is simple: to be the team you trust to make your home or business safer, more efficient, and more comfortable in every season.
We are here to create a true safe haven across Ohio, one service call, one installation, and one relationship at a time.
How many Construction jobs are open in Dayton, OH right now?
There are currently 193 open construction positions in Dayton, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Construction roles in Dayton, OH?
Companies currently hiring include Cornerstone Building Brands, CESO, INC., IES Residential, Bone Dry Roofing, Gaylor Electric, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Construction jobs in Dayton, OH?
Yes — 17 of the 193 open construction positions offer remote or hybrid work (2 remote, 15 hybrid).
How do I apply for Construction jobs in Dayton, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.