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Coolbaugh Township, Pennsylvania, United States · On-site
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Full-time
bachelor degree
Bonus Incentive Program, Family Health Insurance Premiums, Flexible Spending Account (FSA), 401(k) With Company Match & Profit Sharing, Vacation Policy, Paid Holidays
Posted 41d ago
~40 hrs/week
Responsibilities
Lead the Commercial Service team to drive operational excellence, revenue growth, and superior customer satisfaction. Manage department activities, including budgeting, staff development, and the implementation of safety standards and process improvements.
Requirements
Requires over 5 years of HVAC industry experience and a proven track record of leading fast-paced service organizations. A bachelor's degree or equivalent experience is preferred, along with strong data analysis and communication skills.
Full job description
The Operations Manager plays a critical leadership role within TUDI’s Commercial Service team, driving operational excellence, revenue growth, and an exceptional customer experience. This position is responsible for leading service operations, developing high-performing teams, and ensuring alignment with company goals, safety standards, and best practices.
Responsibilities:
Lead and manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus
Motivate, coach, and optimize the service team to consistently deliver a superior customer experience
Execute established business plans to meet and exceed revenue goals
Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
Work closely and effectively with department managers and cross-functional teams to ensure seamless operations and communication
Maintain high levels of customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff
Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution
Manage strategic relationships with local trade schools to secure access to students and alumni
Promote open, collaborative communication across all levels of the organization
Reinforce safety standards by continually educating technicians on best practices and field safety
Support employee engagement and job satisfaction through coaching and thorough annual performance evaluations
Participate in management team meetings to help develop corporate growth strategy and address operational challenges
Partner with the Recruiting team on the recruitment, onboarding, and retention of technicians and office support staff
Lead and support in the ongoing training development program for field and office staff utilizing outside training vendors and Tudi University
Oversee annual budgeting, planning, forecasting, and operating plans in collaboration with senior leadership
5+ years of HVAC industry experience
Experience successfully leading a fast-paced service organization
Bachelor’s degree or equivalent experience preferred
Strong interpersonal communication skills
Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
Demonstrated proficiency with tasking and time management
Ability to self-start and motivate a team toward a common goal
Competitive compensation package, including bonus incentive program
100% company paid Family health insurance premiums
Flexible Spending Account (FSA) with employer contribution
401(k) with company match & profit sharing
Generous vacation policy with paid holidays
Ongoing training and development
Onsite fitness facility
Various Employee and Family activities
Opportunities to give back to the Community
Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical, electrical and plumbing service contractor and trusted business partner in our defined market segment. Our ethics, strategies and business philosophies have led to consistent double-digit growth for the past 15+ years.
TUDI Mechanical Systems, Inc. - Voted the #1 Work Place in the Pittsburgh area by the Pittsburgh Post-Gazette! Also, TUDI has been named one of the best contractors to work for by Air Conditioning, Heating and Refrigeration News! Founded in 1987, TUDI Mechanical Systems has grown into this premier mechanical contractor in both the Pittsburgh and Tampa Markets.
A leading Pittsburgh, PA and Tampa, FL areas Heating, Air Conditioning, Electrical, and Plumbing – Repair/Replacement Service Company. We are a highly professional, resourceful team of designers, installers and service technicians focused on improving our customers' ROI through preventative maintenance, asset management and energy management solutions. Total comfort, satisfaction, integrity and respect are our priorities, so we are committed to doing the job right. Our philosophies and strategies have led us to consistent double digit growth.
Go to www.tudi.com and check out all of our new career opportunities.
Offices: 343 Munson Avenue, McKees Rocks, PA 15136, US · 5615 East Adamo Drive, Tampa, FL 33619, US
How much do Construction jobs in Pennsylvania pay?
Based on 1046 listings with disclosed salaries, most construction jobs in Pennsylvania pay between $65k–$154k per year. Individual offers vary with seniority, company size, and specialization.
How many Construction jobs are open in Pennsylvania right now?
There are currently 5,658 open construction positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Construction roles in Pennsylvania?
Companies currently hiring include Lowe's Companies, Inc., Cleveland Brothers Equipment Co, Cable Services Company, Inc., Larson Design Group, FirstEnergy, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Construction jobs in Pennsylvania?
Yes — 687 of the 5658 open construction positions offer remote or hybrid work (131 remote, 556 hybrid).
How do I apply for Construction jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.