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Skills: Visual Merchandising, Fashion Styling, Retail Operations, Digital Tools, Storytelling
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Manage the coordination and execution of visually exciting window displays and in-store theatre for flagship and lower-tier stores. Collaborate with third-party brands and internal teams to design, produce, and implement branded window packages aligned with the VM strategy.
Requires a background in retail display and creative experience with proficiency in 3D/4D/SketchUp design packages. Candidates must be able to work in a fast-paced environment and maintain positive focus under pressure.
Expected salary up to - £48,000 depending on experience
Contract type - This position is a 12 month Secondment/Fixed Term contract.
Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. Within the Brand and Store Experience team, we believe in the power of connection, which is why our core office days are Monday and Tuesday. We typically aim for around three days a week in the office or visiting shops to allow for collaboration and attendance of key meetings.
Location - This role is based at our London Head Office campus in Pimlico. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is also a responsibility to visit our John Lewis branches when necessary and travel costs will be met in line with the travel policy.
Design and manage the window calendar with the support of the Senior Creative Manager and VM Lead. Ensure connectivity with Customer Planning to ensure the departments are all aligned.
Feed in any branded window opportunities to Creative Managers should they work with the proposed window scheme.
Work collaboratively with Buying and other relevant departments to update and design all new branded window packages in accordance with the VM Strategy.
Support VM Designers with design and execution of secondary window schemes and any one off special schemes.
Support VM Designers and store design with the recommission/decommission of any windows following store visits or Optimisation projects.
Demonstrating a balanced view, focusing on both JL brand and 3rd party brands to maintain their individual strategies & Brand integrity.
Creative communication support alongside the Styling team with regard to Window execution and prop allocation.
Working across VM to develop concept into window schemes and props – designing concept, writing the brief for trial, allocations and specifications of props. Working on all special window sizes and developing the scheme accordingly.
Ensuring all supplier briefs are appropriate for bespoke projects or window design appropriate for the market.
Working with VM Designers and Stylists to produce guidelines for windows, prop roll out and special campaigns – ensuring all relevant information, photographs and visuals are included and the development of the scheme is kept within budget.
Working as part of a Head Office team to ensure scheme is appropriate across both Brands and altering scheme/campaign accordingly.
Supporting VM Designer and Senior Creative Manager with briefing suppliers, obtaining samples, and developing working relationships.
Brainstorming with VM Lead, Senior Creative Manager and Head Office team to prepare seasonal concepts and ad hoc creative projects.
Demonstrating innovative ideas, which support business growth.
Regularly spend time in Shops/Office/ with suppliers as reasonably required to fulfil the job role
Proactive with driving own development.
Customer centricity
Excellent organisational and project management skills with ability to multitask.
Ability to work independently and as part of a team.
Ability to build strong relationships with key business areas.
Passion for the John Lewis Brand and strong customer knowledge creative experience
Previous retail/display background.
Flexible and enjoy working in a high pace, fast moving and changing environment.
Demonstrate the ability to stay positive under pressure and stay focused on goals.
3D/4D/Sketch up design package literate.
Closing Date:
June 28, 2026
Pay:
Contract Type:
Hours of Work:
Job Level:
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference, and we all own it. Visit www.jlpjobs.com directly to view our current opportunities.
Offices: Carlisle Place, London, England SW1P 1BX, GB
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