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Full-time
bachelor degree
Posted 7d ago
~40 hrs/week
Responsibilities
Provide day-to-day technical support for hardware and software, including PCs, Macs, and audiovisual equipment. Assist with the technical production of live-streamed auctions and manage inventory while collaborating with the onsite support team.
Requirements
Requires a minimum of 5 years of experience in end-user support within a global IT environment, including at least 2 years of project management. A degree in Computer Science, Electrical Engineering, or a related field is preferred.
Full job description
ABOUT SOTHEBY'S
Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.
THE ROLE
As an IT Support Engineer at Sotheby’s, you will be part of our onsite support team in London office reporting to the London IT manager, collaborating with the rest of the team of engineers. The role will require someone with the technical acumen to assist with a broad scope of technical challenges, and the willingness to address a range of IT needs both simple and complex and to deliver a high level of service to our internal clients
RESPONSIBLITIES
Provide day-to-day technical support to our colleagues (deployment and break/fix items) including the support of PCs, Macs, phones, printers, basic network hardware, and audiovisual equipment
Image, deploy and manage PC, Mac, and iOS devices using Microsoft Intune
Administer our mobile phone fleet including upgrades, tariff changes and Intune enrollment
Work directly on a team with contracted engineers while identifying areas for technical and process improvements
Use effective problem-solving techniques, to support and restore normal service due to any production problems and to minimize the impact to the department or business
Provide occasional “white glove” service for Onboarding and Offboarding while working with IT and HR leadership to improve the related processes
Assist in the tracking of inventory
Assist the technical production of our public-facing live-streamed auctions with guidance from our Global Auction Production Manager
Provide technical support for those sales which includes telephony, networked printers, and the use of proprietary systems to stream sales video
Travel regionally to support Sotheby’s sales and to assist with hardware upgrades and urgent requests as needed.
Maintain high standards of ethics and integrity and adheres to legal, compliance and information security requirements.
Occasional travel to any of our global locations as needed.
Work closely with our outsourced helpdesk and identifying gaps and improvements
Basic administration of our telephony platform with 8x8
Onsite 4 days a week
IDEAL EXPERIENCE & COMPETENCIES
Minimum 5 years experience of end user support in a global IT environment with at least 2 years managing technical projects.
Degree in Computer Science, Electrical Engineering, or a related field preferred
Experience working in a startup or other quickly-evolving environment where you have developed innovative solutions while also addressing simpler functional IT needs
Proven ability to work alongside contractors and consultants
Experience in IT project planning and oversight including allocation of resources and budget
Basic understanding of network protocols and architectures
Working knowledge of Active Directory administration
Strong communication skills with a paired ability to work autonomously
Takes personal responsibility to make decisions and has a bias for action within established corporate and global IT guidelines
Someone who challenges the status quo, proposes new ideas and implements solution and acts as a willing change agent
Experience with the technical production of live-streamed events using a networked audiovisual technologies
Skilled in creating simple internal process documentation and training materials
Flexibility to adjust schedule to accommodate night and weekend sales
To view our Candidate Privacy Notice for the US, please click here.
To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Related keywords
IT EngineerTechnical SupportMicrosoft IntuneActive DirectoryAudiovisual8x8Network ProtocolsHardware UpgradesInventory ManagementProject ManagementLive-streamingiOSPCMacTelephonyOnboarding
The world’s premier destination for art and luxury.
Industry
Artists and Writers
Company size
1,001-5,000 employees
Headquarters
New York, New York
LinkedIn followers
290,605
Total funding
$1.0B
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.
Offices: 1334 York Ave, New York, New York 10021, US · 34-35 New Bond Street, London, England W1S 2RT, GB · 76 Rue du Faubourg Saint-Honoré, Paris, Paris 75008, FR · 5/F One Pacific Place, 88 Queensway, Hong Kong, Hong Kong 88 Queensway, HK
Information TechnologyE-CommerceArtMarketplaceRetailSecondhand GoodsHome DecorFurnitureEventsCollectibles
How many Art & Design jobs are open in London, United Kingdom right now?
There are currently 949 open art & design positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Art & Design roles in London, United Kingdom?
Companies currently hiring include BJAK, Wise, NEXT PLC, Serasa Experian, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Art & Design jobs in London, United Kingdom?
Yes — 570 of the 949 open art & design positions offer remote or hybrid work (44 remote, 526 hybrid).
How do I apply for Art & Design jobs in London, United Kingdom?
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